Solved Windows Store error


D

Dwarfr66

Well-known member
Member
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Local time
5:59 AM
Posts
127
Location
Perth, West Australia
OS
Win 11 Pro 26100.3321
Since yesterday I get this error

Something went wrong and MS store failed to initialise. Try refreshing or come back later.

Nothing I have tried including doing a PC reset is working. I have uninstall, reinstalled etc etc.
 

My Computer

System One

  • OS
    Win 11 Pro 26100.3321
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5-12400F
    Motherboard
    MSI PRO B760M P
    Memory
    2 x16gb DDR4 Patriot Viper Elite II 4000MHz
    Graphics Card(s)
    Gigabyte 1660Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Acer 32inch, 60Hz
    Screen Resolution
    2560x1440
    Hard Drives
    1x SP 512GB NVMe (Windows)
    1x Gammix 240gb NVME (Macrium Backups)
    1x 2TB SSD (Downloads)
    1x 2TB BX500 (Games)
    1x 1TB NVME (Steam)
    PSU
    CORSAIR RM650 80 PLUS Gold Fully Modular
    Case
    Corsair Carbide 100R
    Cooling
    Stock Intel
    Keyboard
    HyperX RGB
    Mouse
    Red Dragon 612 Predator
    Internet Speed
    100/40
    Browser
    Chrome
    Antivirus
    Windows
What’s the specific error?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4890
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Have you tried to re register the store app?

www.elevenforum.com

Re-register Microsoft Store app in Windows 11

This tutorial will show you how to re-register Microsoft Store app for your account or all users in Windows 10 and Windows 11. Microsoft redesigned the Microsoft Store from the ground up in Windows 11, making space for more content, keeping the user experience simple and responsive. It will...
www.elevenforum.com www.elevenforum.com

Also, read this post and the following.

Microsoft Store not working

Windows 11 22H2 (OS Build 22621.1778) After installing Moment 3 update Microsoft Store is not working. When I click "Get Updates" I get a "triangle" message with an exclamation mark in it. Anyone else have a similar problem, how did you resolve it?? Thanks Murray
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4890
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
I have done both a delete and reinstall, reset windows, and still get that same error.

I just spotted an error code 0x80131500

It says I am not online according to google, well I am!
 

My Computer

System One

  • OS
    Win 11 Pro 26100.3321
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5-12400F
    Motherboard
    MSI PRO B760M P
    Memory
    2 x16gb DDR4 Patriot Viper Elite II 4000MHz
    Graphics Card(s)
    Gigabyte 1660Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Acer 32inch, 60Hz
    Screen Resolution
    2560x1440
    Hard Drives
    1x SP 512GB NVMe (Windows)
    1x Gammix 240gb NVME (Macrium Backups)
    1x 2TB SSD (Downloads)
    1x 2TB BX500 (Games)
    1x 1TB NVME (Steam)
    PSU
    CORSAIR RM650 80 PLUS Gold Fully Modular
    Case
    Corsair Carbide 100R
    Cooling
    Stock Intel
    Keyboard
    HyperX RGB
    Mouse
    Red Dragon 612 Predator
    Internet Speed
    100/40
    Browser
    Chrome
    Antivirus
    Windows
Execute WSReset.exe from Run box or Command Prompt to clear microsoft store cache.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Same error - Something went wrong and MS store failed to initialise. Try refreshing or come back later.
 

My Computer

System One

  • OS
    Win 11 Pro 26100.3321
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5-12400F
    Motherboard
    MSI PRO B760M P
    Memory
    2 x16gb DDR4 Patriot Viper Elite II 4000MHz
    Graphics Card(s)
    Gigabyte 1660Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Acer 32inch, 60Hz
    Screen Resolution
    2560x1440
    Hard Drives
    1x SP 512GB NVMe (Windows)
    1x Gammix 240gb NVME (Macrium Backups)
    1x 2TB SSD (Downloads)
    1x 2TB BX500 (Games)
    1x 1TB NVME (Steam)
    PSU
    CORSAIR RM650 80 PLUS Gold Fully Modular
    Case
    Corsair Carbide 100R
    Cooling
    Stock Intel
    Keyboard
    HyperX RGB
    Mouse
    Red Dragon 612 Predator
    Internet Speed
    100/40
    Browser
    Chrome
    Antivirus
    Windows
If you have a VPN on (depending on locale), does that affect anything?

Is your router using a VPN?


A "VPN Microsoft Store error" typically means you're experiencing issues accessing the Microsoft Store while connected to a VPN, often resulting in error messages like "Check your connection" or the store failing to load; this is usually caused by the VPN interfering with the connection to the Microsoft Store servers, potentially due to proxy settings or force tunneling enabled on the VPN connection.

Key points about VPN and Microsoft Store errors:
  • Interference with connection:
    When a VPN is active, it can sometimes disrupt the normal connection pathway to the Microsoft Store, leading to errors
Force tunneling:
Some VPNs with "force tunneling" settings can route all internet traffic through the VPN, potentially blocking access to the Microsoft Store

Proxy settings:
Incorrect proxy settings on your VPN or system can also cause issues with accessing the Microsoft Store


How to troubleshoot:
  • Disable VPN: Try temporarily disabling your VPN to see if the Microsoft Store functions properly
  • Change VPN server: Switch to a different VPN server location.
  • Check VPN settings: Review your VPN settings, particularly for "force tunneling" options and ensure they aren't causing issues
  • Adjust proxy settings: Double-check your system and VPN proxy settings to ensure they are correctly configured
  • Restart devices: Restart your computer and VPN application
  • Update VPN software: Make sure you have the latest version of your VPN client
  • Contact VPN provider: If the issue persists, reach out to your VPN provider for further assistance
Good luck! (y) ;-)

Windows store not working while running on a vpn & ticking client for microsoft networks did not work.
answers.microsoft.com/en-us/windows/forum/all/windows-store-not-working-while-running-on-a-vpn/90d51e9b-4f4c-4b63-b542-dfb1b6862239
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (OS Build 26100.3194)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision Mobile Workstation
    CPU
    Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max Turbo 3.80
    Motherboard
    00V5FJ
    Memory
    64GB DDR4 ECC (Error-Correcting Code memory)
    Graphics Card(s)
    NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD Graphics P530
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" 4K UltraHD
    Screen Resolution
    3840x2160
    Hard Drives
    2TB Crucial NVMe & 2TB Seagate SATA
    PSU
    Dell 180W 19.5V-9.23A
    Mouse
    Logitech G703
    Internet Speed
    WIFI: Intel(R) Dual Band Wireless-AC 8260
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender/Microsoft Security + additional Anti Spyware, Anti Malware, etc.
    Other Info
    Thunderbolt 3
  • Operating System
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision Workstation T5610
    CPU
    Dual Intel(R) Xeon(R)
    Memory
    64GB ECC
No VPN at all, never used one. All was fine 2 days ago when I did MS store updates.
 

My Computer

System One

  • OS
    Win 11 Pro 26100.3321
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5-12400F
    Motherboard
    MSI PRO B760M P
    Memory
    2 x16gb DDR4 Patriot Viper Elite II 4000MHz
    Graphics Card(s)
    Gigabyte 1660Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Acer 32inch, 60Hz
    Screen Resolution
    2560x1440
    Hard Drives
    1x SP 512GB NVMe (Windows)
    1x Gammix 240gb NVME (Macrium Backups)
    1x 2TB SSD (Downloads)
    1x 2TB BX500 (Games)
    1x 1TB NVME (Steam)
    PSU
    CORSAIR RM650 80 PLUS Gold Fully Modular
    Case
    Corsair Carbide 100R
    Cooling
    Stock Intel
    Keyboard
    HyperX RGB
    Mouse
    Red Dragon 612 Predator
    Internet Speed
    100/40
    Browser
    Chrome
    Antivirus
    Windows
The only thing I have not done is reset the network adapter, will do it now.

Nope did not fix. Oh well not to worried as I rarely use the store anyway, it's just annoys me that is now will not work.
 

My Computer

System One

  • OS
    Win 11 Pro 26100.3321
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5-12400F
    Motherboard
    MSI PRO B760M P
    Memory
    2 x16gb DDR4 Patriot Viper Elite II 4000MHz
    Graphics Card(s)
    Gigabyte 1660Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Acer 32inch, 60Hz
    Screen Resolution
    2560x1440
    Hard Drives
    1x SP 512GB NVMe (Windows)
    1x Gammix 240gb NVME (Macrium Backups)
    1x 2TB SSD (Downloads)
    1x 2TB BX500 (Games)
    1x 1TB NVME (Steam)
    PSU
    CORSAIR RM650 80 PLUS Gold Fully Modular
    Case
    Corsair Carbide 100R
    Cooling
    Stock Intel
    Keyboard
    HyperX RGB
    Mouse
    Red Dragon 612 Predator
    Internet Speed
    100/40
    Browser
    Chrome
    Antivirus
    Windows
Open the Command Prompt (Cmd.exe) as an Administrator and execute the following commands one at a time.


Code: 
Dism /Online /Cleanup-Image /RestoreHealth


Sfc /Scannow


Use the attached batch script to reset TCP/IP protocol suite.





You can also perform in-place upgrade of Windows 11. In-place upgrade is to use to replace the current operating system files on your computer. Unlike a clean installation of Windows, you can start a Windows in-place upgrade when your OS is still running. And an in-place upgrade can keep your files, settings, & apps during the upgrade process. You can perform a Windows 11 in-place upgrade is to use the Windows 11 Media Creation Tool. Make sure to select Upgrade this PC now and click Next. Follow the on-screen guide to perform a Windows 11 in-place upgrade.

www.elevenforum.com

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...
www.elevenforum.com www.elevenforum.com
 

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
The only thing that has worked was a Macrium restore back 3 days. So I will close this thread.
 

My Computer

System One

  • OS
    Win 11 Pro 26100.3321
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5-12400F
    Motherboard
    MSI PRO B760M P
    Memory
    2 x16gb DDR4 Patriot Viper Elite II 4000MHz
    Graphics Card(s)
    Gigabyte 1660Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Acer 32inch, 60Hz
    Screen Resolution
    2560x1440
    Hard Drives
    1x SP 512GB NVMe (Windows)
    1x Gammix 240gb NVME (Macrium Backups)
    1x 2TB SSD (Downloads)
    1x 2TB BX500 (Games)
    1x 1TB NVME (Steam)
    PSU
    CORSAIR RM650 80 PLUS Gold Fully Modular
    Case
    Corsair Carbide 100R
    Cooling
    Stock Intel
    Keyboard
    HyperX RGB
    Mouse
    Red Dragon 612 Predator
    Internet Speed
    100/40
    Browser
    Chrome
    Antivirus
    Windows
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