Windows update keeps installing older Intel Arc graphics drivers


james_uk

Well-known member
Local time
10:58 PM
Posts
69
OS
Windows 11
Hi, every time a new Intel ARC driver is released, I get an update from Intel Driver Assistant and I install it.
As soon as I restart my laptop, Windows update then installs a much older version, which is the version that was last released by my laptop maker, Asus.
If I then manually reinstall the newer driver again, either from intel driver support or from the Intel website, Windows just reinstalls this older driver again.

I have tried to manually uninstall the older driver, by ticking remove the software in device manager, and also deleted the folder that was in my 'drivers' folder that contained these old installation files, but nothing seems to be working.
Is there any way to stop Windows downgrading the driver every time it's updated, I don't want to be stuck on this March 2023 version, when Intel keep releasing new updates all the time for it.

Regards
James
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ProArt Studiobook 16 OLED (H7604JI)
    CPU
    Intel i9 13980HX
    Motherboard
    Unknown
    Memory
    32GB
    Graphics Card(s)
    NVidia Geforce 4070
    Monitor(s) Displays
    16" Oled
    Hard Drives
    1TB
Try turning off automatic updates in Device Manager?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Helios16
    CPU
    Intel Core i9 13900HX
    Graphics Card(s)
    Acer RTX 4080 Mobile
    Screen Resolution
    2560x1650
    Browser
    Firefox, TOR, Palemoon
Hi, every time a new Intel ARC driver is released, I get an update from Intel Driver Assistant and I install it.
As soon as I restart my laptop, Windows update then installs a much older version, which is the version that was last released by my laptop maker, Asus.
If I then manually reinstall the newer driver again, either from intel driver support or from the Intel website, Windows just reinstalls this older driver again.

I have tried to manually uninstall the older driver, by ticking remove the software in device manager, and also deleted the folder that was in my 'drivers' folder that contained these old installation files, but nothing seems to be working.
Is there any way to stop Windows downgrading the driver every time it's updated, I don't want to be stuck on this March 2023 version, when Intel keep releasing new updates all the time for it.

Regards
James

Hi @james_uk

I agree this annoying when WU does this. It did it to me the other day. :(

To stop all driver updates via Windows Update there are several ways of doing this depending on which version of Windows 11 is being used (Pro or Home). Pro it can be done via the Group Policy Editor, Home via a Registry edit.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3025
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 2703
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC - Headphone Amplifier: Cambridge Audio DACMagic200M
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Logitech K860
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 24.12.1
    AOMEI Backupper Pro
    Dashlane password manager
    Logitech Brio 4K Webcam
    Orico 10-port powered USB 3.0 hub
  • Operating System
    Windows 11 Pro 24H2 26100.2894
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    Intel® Core™ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7 (96EU) 32.0.101.6078
    Sound Card
    Realtek | Intel SST Bluetooth & USB
    Monitor(s) Displays
    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMe™ PCIe® 3.0 SSD
    Other Info
    720p Webcam
Try a clean install - by using DDU:



You could also use Windows Search and look for: View Advanced system settings - and check the following:

2024-12-18_194649.webp

Or even more than that - using Group Policy:

 

My Computer

System One

  • OS
    Windows 7 SP 16 (or Windows 11 SP 2 or Sun Valley 2)
    Computer type
    Laptop
    CPU
    Intel & AMD
    Memory
    SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
    Graphics Card(s)
    nVidia RTX 2060 6GB Mobile GPU (TU106M)
    Sound Card
    Onbord Realtek ALC1220
    Screen Resolution
    1920 x 1080
    Hard Drives
    1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
I use wushowhide


You run it before updating, then click hide updates and select the intel driver.

It no longer appears in updates.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
If going down the DDU path suggested by @neves disconnect the computer from the internet while uninstalling the unwanted the old drivers otherwise Windows Update will just reinstall the same drivers again.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3025
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 2703
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC - Headphone Amplifier: Cambridge Audio DACMagic200M
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Logitech K860
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 24.12.1
    AOMEI Backupper Pro
    Dashlane password manager
    Logitech Brio 4K Webcam
    Orico 10-port powered USB 3.0 hub
  • Operating System
    Windows 11 Pro 24H2 26100.2894
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    Intel® Core™ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7 (96EU) 32.0.101.6078
    Sound Card
    Realtek | Intel SST Bluetooth & USB
    Monitor(s) Displays
    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMe™ PCIe® 3.0 SSD
    Other Info
    720p Webcam
If going down the DDU path suggested by @neves disconnect the computer from the internet while uninstalling the unwanted the old drivers otherwise Windows Update will just reinstall the same drivers again.

Oh yes, forgot this part. 😅

Indeed, it's safer to disable the NW - before installing the new driver. Also recommend - having the driver ready/downloaded: Intel® Arc™ & Iris® Xe Graphics - Windows* - instead of using Intel Driver & Support Assistant - which needs internet connection to download it and install it.
 

My Computer

System One

  • OS
    Windows 7 SP 16 (or Windows 11 SP 2 or Sun Valley 2)
    Computer type
    Laptop
    CPU
    Intel & AMD
    Memory
    SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
    Graphics Card(s)
    nVidia RTX 2060 6GB Mobile GPU (TU106M)
    Sound Card
    Onbord Realtek ALC1220
    Screen Resolution
    1920 x 1080
    Hard Drives
    1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
There is this very useful tutorial here at ElevenForums:

 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3025
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 2703
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC - Headphone Amplifier: Cambridge Audio DACMagic200M
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Logitech K860
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 24.12.1
    AOMEI Backupper Pro
    Dashlane password manager
    Logitech Brio 4K Webcam
    Orico 10-port powered USB 3.0 hub
  • Operating System
    Windows 11 Pro 24H2 26100.2894
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    Intel® Core™ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7 (96EU) 32.0.101.6078
    Sound Card
    Realtek | Intel SST Bluetooth & USB
    Monitor(s) Displays
    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMe™ PCIe® 3.0 SSD
    Other Info
    720p Webcam
You can block WU from updating specific driver HWID's, using this tutorial:
How to Prevent Windows Update from Updating Specific Device Driver in Windows 10

I wrote a script, which lists all the current drivers, and you can quickly select which drivers you want blocked from updates.

1734574466664.webp

After the script is executed, it creates two reg files:
Enable_DeviceInstall_Restrictions.reg
Disable_DeviceInstall_Restrictions.reg

You can use the first reg file to block WU from updating the selected drivers. And the second file to remove the block (allowing WU to overwrite the drivers).
Using this method, updates for all non-blocked drivers are still allowed if you need them.
 

Attachments

My Computer

System One

  • OS
    Windows 7
You can block WU from updating specific driver HWID's, using this tutorial:
How to Prevent Windows Update from Updating Specific Device Driver in Windows 10

I wrote a script, which lists all the current drivers, and you can quickly select which drivers you want blocked from updates.

View attachment 119749

After the script is executed, it creates two reg files:
Enable_DeviceInstall_Restrictions.reg
Disable_DeviceInstall_Restrictions.reg

You can use the first reg file to block WU from updating the selected drivers. And the second file to remove the block (allowing WU to overwrite the drivers).
Using this method, updates for all non-blocked drivers are still allowed if you need them.
Marlin, this looks really good and like it will do the job.

My only question though, when I preview the reg files, the file to enable wu looks correct as shown below:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions]
"DenyDeviceIDs"=dword:00000001
"DenyDeviceIDsRetroactive"=dword:00000000

[-HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs]
;
; Intel Corporation Intel(R) UHD Graphics
"1"="PCI\\VEN_8086&DEV_A788&SUBSYS_16E31043"

However, the one to disable doesn't seem to show any alterations as shown:

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions]

Would that stop all wu or is it supposed to stop just the intel arc driver i selected?

James
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ProArt Studiobook 16 OLED (H7604JI)
    CPU
    Intel i9 13980HX
    Motherboard
    Unknown
    Memory
    32GB
    Graphics Card(s)
    NVidia Geforce 4070
    Monitor(s) Displays
    16" Oled
    Hard Drives
    1TB
1. To remove the reg settings, we simply use the [-HKEY\path\] shorthand which removes all registry data below a specific path.

So it effectively wipes all the changes in one pass. By default, you're not blocking any HWID's because it's a manual process. What's going to happen is you'll keep the old driver forever, or hope that a fixed driver gets released for WU.

2. One more note: this trick only blocks WU. If you manually install a new driver, or run some tool (like Intel's driver utility), then it's still allowed to replace drivers since WU isn't involved.
 

My Computer

System One

  • OS
    Windows 7
Thats great, it has worked then, wu is no longer trying to update it.

Thank you very much for letting me use the script you made, thats so helpful :)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ProArt Studiobook 16 OLED (H7604JI)
    CPU
    Intel i9 13980HX
    Motherboard
    Unknown
    Memory
    32GB
    Graphics Card(s)
    NVidia Geforce 4070
    Monitor(s) Displays
    16" Oled
    Hard Drives
    1TB
The other way is to use WAU Manager which in normal mode requires approving everything before it installs. Instead of blocking, this gives you a choice of to install or not.
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
I use wushowhide


You run it before updating, then click hide updates and select the intel driver.

It no longer appears in updates.
I use this too. This is the fastest and easiest method.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Acer Predator Helios 300 PH314-54-72ZJ
    CPU
    Intel Core i7-11800H
    Motherboard
    TGL
    Memory
    16GB (2x8 GB)
    Graphics Card(s)
    RTX 3060 Laptop GPU
    Sound Card
    Realtek
    Monitor(s) Displays
    1
    Screen Resolution
    2560 x 1440 @ 165Hz
    Hard Drives
    1TB HDD, 512GB SSD
    Cooling
    Aeroblade 5th Gen 3D fan
    Mouse
    Logitech Lightsync G203
    Internet Speed
    175 Mbps up/175 Mbps down
    Browser
    Edge and Firefox with uBlock Origin and YouTube enhancing extensions..
    Antivirus
    Windows Security with Core Isolation on
I use wushowhide


You run it before updating, then click hide updates and select the intel driver.

It no longer appears in updates.
I use this method too which works fine
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender

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