Windows 11 Moment 5 (KB5035942) causing install issues, BSOD, black desktop screen


Wolfzz

Wolfzz

Well-known member
Power User
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Local time
5:40 PM
Posts
479
OS
Windows 11

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel Core i9 12900KF
    Motherboard
    ASUS ROG Maximus Z690 Hero
    Memory
    Corsair 64GB DDR5 Vengeance C40 5200Mhz
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix OC 24GB
    Sound Card
    OnBoard
    Monitor(s) Displays
    Acer Predator XB323UGP 32" QHD G-SYNC-C 144Hz 1MS IPS LED
    Screen Resolution
    2560 x 1440
    Hard Drives
    1x Samsung 980 Pro Series Gen4 250GB M.2 NVMe
    1x Samsung 980 Pro Series Gen4 500GB M.2 NVMe
    2x Samsung 980 Pro Series Gen4 2TB M.2 NVMe
    PSU
    Corsair AX1200i 1200W 80PLUS Titanium Modular
    Case
    Corsair 4000D Black Case w/ Tempered Glass Side Panel
    Cooling
    Noctua NH-U12A Chromax Black CPU Cooler, 4x Noctua 120mm Fans
    Keyboard
    Logitech MK545
    Mouse
    Logitech MX Master 3
    Internet Speed
    Fixed Wireless 150mbps/75mbps
    Browser
    Firefox
    Antivirus
    Kaspersky
    Other Info
    Thrustmaster TS-PC RACER
    Fanatec CSL Elite Pedals with the Load Cell Kit
    Yamaha Amp with Bose Speakers
Worked fine here on both my computers...check your hardware, drivers and overall system stability.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
That's a preview update. I don't bother with those. It will come around
next update session. They are almost always half baked. So many members
complain but, still insist on installing them.
 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
No issues here for me with this update.
Screenshot 2024-04-01 070854.png
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8960
    CPU
    i7-13700k
    Motherboard
    GENUINE DELL XPS 8960 DESKTOP MOTHERBOARD INTEL SOCKET LGA1700 XD433
    Memory
    (2 x 16 GB) 32 GB
    Graphics Card(s)
    NVIDIA FOUNDERS EDITION GEFORCE RTX 4060-Ti
    Sound Card
    ON BOARD 7.1 CHANNEL AUDIO
    Monitor(s) Displays
    DELL 27 MONITOR - P2722H
    Screen Resolution
    FULL HD (1080p) 1920 x 1080 at 60 Hz
    Hard Drives
    512 GB, M.2, PCIe NVMe, SSD (boot) + 1 TB, 7200 RPM, SATA, HDD (storage)
    PSU
    750W
    Case
    DELL
    Cooling
    DELL PERFORMANCE CPU LIQUID COOLING
    Keyboard
    AZIO
    Mouse
    LOGITECH M650
    Internet Speed
    INTERNET SPEED 100 MBPS
    Browser
    MICROSOFT EDGE AND GOOGLE CHROME
    Antivirus
    NORTON 360
    Other Info
    ALTEC LANSING SPEAKERS

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel Core i9 12900KF
    Motherboard
    ASUS ROG Maximus Z690 Hero
    Memory
    Corsair 64GB DDR5 Vengeance C40 5200Mhz
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix OC 24GB
    Sound Card
    OnBoard
    Monitor(s) Displays
    Acer Predator XB323UGP 32" QHD G-SYNC-C 144Hz 1MS IPS LED
    Screen Resolution
    2560 x 1440
    Hard Drives
    1x Samsung 980 Pro Series Gen4 250GB M.2 NVMe
    1x Samsung 980 Pro Series Gen4 500GB M.2 NVMe
    2x Samsung 980 Pro Series Gen4 2TB M.2 NVMe
    PSU
    Corsair AX1200i 1200W 80PLUS Titanium Modular
    Case
    Corsair 4000D Black Case w/ Tempered Glass Side Panel
    Cooling
    Noctua NH-U12A Chromax Black CPU Cooler, 4x Noctua 120mm Fans
    Keyboard
    Logitech MK545
    Mouse
    Logitech MX Master 3
    Internet Speed
    Fixed Wireless 150mbps/75mbps
    Browser
    Firefox
    Antivirus
    Kaspersky
    Other Info
    Thrustmaster TS-PC RACER
    Fanatec CSL Elite Pedals with the Load Cell Kit
    Yamaha Amp with Bose Speakers
Wolfzz said:
KB5036567: Microsoft improved Windows 11 KB5035942 (Moment 5) compatibility and recovery

www.neowin.net

KB5036567: Microsoft improved Windows 11 KB5035942 (Moment 5) compatibility and recovery

Microsoft released KB5036567 Dynamic Update packages for Windows 11 23H2 as well as for 22H2. These dynamic updates are meant to improve the Windows 11 WinRE for KB5035942 (Moment 5), and more.
www.neowin.net www.neowin.net
Click to expand...
Thanks for the article,we might need it.
So, if my understanding is correct, they are still having issues with the WinRE partition.
In effect, they just issued an out of bound patch to correct the half backed Preview update.
This might fix the problem some members are having but , no one knows about it.
Could they just not issue an update that would expand the WinRE size and be done with it?
 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
I installed last night - not noticing the "preview" part.
The only issue I have encountered is my [wireless MX] mouse is now zombified.
slow, fast, jittery, disappears, reappears elswhere, skips, is generally FUBAR'd and not really usable. :confused:
Considering reinstalling the logi drivers to see if that helps..

UPDATE:
Reinstalling the Logi MX drivers appears to fix the MX Mouse issues.
 
Last edited:

My Computer

System One

  • OS
    Win11 Pro 23H2 Build 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Powerspec
    CPU
    Intel(R) Core(TM) i9-14900KF 3.20 GHz
    Motherboard
    MSI PRO Z690-A WIFI (MS-7D25)
    Memory
    G.Skill DDR5-5600 / PC5-44800 DDR5 SDRAM UDIMM
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 Ti WINDFORCE OC 12G (GV-N407TWF3OC-12GD)
    Sound Card
    OnBoard
    Monitor(s) Displays
    Dell - various (3)
    Screen Resolution
    1920x1080
    Hard Drives
    SSD/HDD/NVME
    PSU
    850 Watt 80+ Gold Modular
    Case
    PowerSpec/Lian Li ATX 205 Mesh
    Cooling
    Coolermaster MASTERLIQUID ML240L V2 RGB
    Keyboard
    Logi MX Keys S
    Mouse
    MX Master 3S
    Internet Speed
    600 mbps
    Browser
    various (Opera, Vivaldi, Edge, Brave, Chrome)
    Antivirus
    anitmalwarebytes; superantispyware; defender

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Anybody else got unknown driver issue with this KB?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD 5900X
    Motherboard
    MSI X570 Tomahawk
    Memory
    GSkill Trident 3600 Hz 32GB
    Graphics Card(s)
    AMD RX 570 4GB Version
    Screen Resolution
    2560x1440
    PSU
    XPG Core Reactor 850W
    Case
    Corsair 5000D Airflow
    Cooling
    NH-D15
    Mouse
    G502 Hero Wired
    Browser
    Firefox
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