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As I mentioned, I already did that, and no other users now appear in there - but I'm still asked whixh of 2 users I want to register...

I would quite honestly do a reset. You’ve only had the computer a couple of days. You’re just taking on issues from the previous owner...

Thanks - there are a lot of options in that post. I'll study them and decide which is the best way forward.

Where does Windows 11 store user details - other than in Settings/Accounts. I have taken over a pc which I have registered to my MS...

Thanks - that was the issue. I didn't realise there was a Defenders app seperate to the Windows security system. It seems like it is...

I have just taken over a PC with Windows 11. I re-registered it to my MS account and all seems OK - except: I keep getting a message...

Thanks agsain @antspants I had seen that before, but not sure if it would make a difference. The install package from the supplien...

What they supplied was a download link for a small 'installer' file which when excecuted puts a configuration.xml file in the directory...

I'm not sure. I will get them out later and try.

The only one listed is 2019 - 2024 has not installed successfully yet. (it was not purchased from MS so probably wouldn't appear there...

@XxXxX - Thanks for the thought. I was expecting an offline instal package as this was the practice with previous MS software I've used...

Yeah, it seems that there are a number of different otions that people have used, sometimes they have worked, sometimes not. I had no...

I wanted a version of Office for installation on 2 laptops that are used in different locations on different days, and in some locations...

(y) Thanks

@dacrone I'm in th UK.