zbook

After posting tuneup plus results please monitor the computer using reliability monitor...

Yes, please run Tuneup plus and post a share link into the newest post

There were many missing files. Please do not run the older DM log collector. Please uninstall all non-Microsoft AV software > run V2...

Please run Tuneup plus > post a share link...

There was less than one day of data. There were 10 unexpected shutdowns and restarts. (Were these manual power offs due to freezes...

Please run the V2 log collector > post images or share links using drop box or google drive...

Take pictures with a smartphone camera > post images or share links using drop box or google drive Report whether the computer can or...

Insert a bootable flash drive into the applicable port on the problematic HP computer. Power on the computer while repetitively...

Try another bootable flash drive. Any bootable flash drive with free space can be used to download the HP hardware diagnostics...

1) Insert the bootable flash drive with HP PC Hardware Diagnostics UEFI into a USB port on the problematic computer 2) Power on the...

Glad to help. You're welcome.

Enjoy the computer and monitor as needed. If there are recurrent problems then log files can be scanned and read.

It's best to monitor especially after a clean install.

Almost always hardware problems will present with recurrent problems. (The exception is usually unexpected power outages)

There were new drivers installed. Run Tuneup plus to have the optimal settings...