Acronis Failing on Backups to Western Digital My Book 8TB


I use this combination for portability, Sabrent case came with USB-C to USB-C and I added a USB-C to USB-A cable:

Samsung and Sabrent.jpg
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Anyway, as a side note, I thought Acronis did away with non-subscription licenses, so I'm surprised to hear of an ATI 2025 Edition, unless of course you are talking about the subscription edition???

View attachment 103065

(this link takes you to the subscription edition)
It is kind of confusing now. When Acronis True Image Perpetual when to subscriptions in 2022 they renamed it to Acronis Cyber Protect Home Office Subscription. Now they changed their minds and are now calling it Acronis True Image Subscription.

ATI1.jpg

It is apparent that a lot of the former buyers of Acronis True Image Perpetual (2021 and earlier) failed to buy a Acronis Cyber Protect Home Office Subscription. As a way to get many of them back they reached out to these perpetual owners and offered them a special Acronis True Image 2025 Perpetual version. Note this is upgrade only is not available for sale on their website. Owners of legacy installed versions of Acronis True Image Perpetual (2021 and earlier) received popups about every day or so with the offer. Here is what the popup looked like:

ATI2.jpg

I bought 5 of these upgrades. If I log into my Acronis account I see that I have 5 licenses for Acronis True Image 2025 (Perpetual)

ATI3.jpg
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 980 (1TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2000Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung S23A300B (23-in LED)
    Screen Resolution
    1080p 60Hz
    Hard Drives
    2TB XPG SX8200 Pro (M2. PCIe SSD) || 2TB Intel 660P (M2. PCIe SSD)
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Mouse
    Logitech K350 (wireless)
    Keyboard
    Logitech M510 (wireless)
    Internet Speed
    2000 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
Sites I trust for downloads don't show the Free version of Acronis, only a Trial then Buy.
The only free version of Acronis True Image I know of is from Western Digital. However it is a limited version and requires a Western Digital drive to be in the computer.
Acronis True Image for Western Digital requires the following hardware.
  • l At least one storage device by Western Digital hardware brands, including WD, SanDisk, and G-Tech, or a network attached storage by Western Digital.
Acronis True Image for Western Digital can backup and restore files, folders, full disk images. It can be used to clone drives.
IMPORTANT:
  • Cloning to external USB drives cannot be done.
  • A Western Digital drive must be used to install.
Acronis True Image for Western Digital
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 980 (1TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2000Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung S23A300B (23-in LED)
    Screen Resolution
    1080p 60Hz
    Hard Drives
    2TB XPG SX8200 Pro (M2. PCIe SSD) || 2TB Intel 660P (M2. PCIe SSD)
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Mouse
    Logitech K350 (wireless)
    Keyboard
    Logitech M510 (wireless)
    Internet Speed
    2000 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
The only free version of Acronis True Image I know of is from Western Digital
Kingston, Crucial, Sabrent, ADATA. Did I forget anyone?
 

My Computers

System One System Two

  • OS
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus TUF Gaming F16 (2024)
    CPU
    i7 13650HX
    Memory
    16GB DDR5
    Graphics Card(s)
    GeForce RTX 4060 Mobile
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    512GB SSD internal
    37TB external
    PSU
    Li-ion
    Cooling
    2× Arc Flow Fans, 4× exhaust vents, 5× heatpipes
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
  • Operating System
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
    Mouse
    Logitech G402
    Keyboard
    Logitech K800
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
Thanks for the information but why are you telling me about Gparted? I thought the thread was about using Acronis True Image which for me does automatic daily and weekly backups.
Hi there
I was suggesting that in case Acronis wasn´t working and you wanted to backup / recover / check data / disk(s).

Cheers
jimbo
 

My Computer

System One

  • OS
    Windows XP,7,10,11 Linux Arch Linux
    Computer type
    PC/Desktop
    CPU
    2 X Intel i7
As a computer tech, my customers were always giving me their junk. One piece of junk I always enjoyed receiving was a failed WD USB backup drive.
The USB to SATA interface in those devices was pure CRAP? Failure if not expected was almost always a sure bet.

The last one I got was an 8TB full size Hard Drive in a case that nearly required either C4 or the Jaws of Life to open.
I totally destroyed the case, just getting the drive out. I mounted the drive in my Desktop Case, and use it today to store my Ghost backups and ISO files. I would never buy any WD drive, (I have some really bad history with those things) but that 8TB drive has worked just fine, so far, anyway.
And, it accepts my Ghost backups without a whimper.

Cheers Mates,
TM :cool:
 

My Computer

Yeah well think gonna check out Seagate maybe when i need another External or Samsung External SSD type devices.

Right now i think i got way too much Western Digital of various different sizes

Western Digital Elements Desktop 500GB (2003)
Western Digital My Passport Blue--2TB
Western Digital My Passport Red--2TB
Western Digital My Book 8TB
In another Enclosure: WD Black 4TB
& WD Black 1TB

1 Seagate Portable 1TB

I'm surprised i didn't buy Western Digital M.2s as well seeing that i got so many Western Digital Mechanical and External Drive
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    PreBuilt
    CPU
    AMD Ryzen 7700X
    Motherboard
    MSI B650 VC WIfi
    Memory
    32GB DDR 5 RGB 5600Mhz
    Graphics Card(s)
    Radeon 7800XT
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Asus VG245H
    Screen Resolution
    1920x1080
    Hard Drives
    Kingston 1TB Boot NVMe
    Samsung 860 Evo 1TB-Game SSD


    External
    Western Digital Elements 500GB
    Western Digital My Passport 2TB Blue
    Western Digital My Passport 2TB Red
    Toshiba 2TB in External Enclosure
    Seagate 8TB in External Enclosure
    Seagate 1TB Portable USB 3 External Drive
    Western Digital My Book 8TB (Primary Backup drive)
    Western Digital Black 4TB In External Enclosure
    PSU
    750 Watt High Power
    Case
    Lian Li Lan Cool 216 ARGB Airflow
    Cooling
    2 160MM Front, 1 140MM Rear Exhaust
    Keyboard
    Logitech G513
    Mouse
    Logitech G502 X
    Internet Speed
    Gigabit 1000Mb/20 Upload
    Browser
    MS Edge Chromium
    Antivirus
    Windows Defender, Malwarebytes Premium
    Other Info
    UEFI, Secure Boot, TPM 2.0, Acronis True Image 2025
  • Operating System
    Windows 10 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Omen 15_ce019dx
    CPU
    Intel I7 7700H
    Motherboard
    OEM HP Omen Laptop Motherboard
    Memory
    8GB DDR 4
    Graphics card(s)
    Intel HD 630 and Nvidia Geforce 1050TI
    Sound Card
    Onboard
    Monitor(s) Displays
    15.6 Laptop Display
    Screen Resolution
    1920x1080
    Hard Drives
    128GB NvMe Boot Drive
    1TB Hitachi Sata Hard drive
    PSU
    Laptop PSU
    Case
    Laptop Case
    Cooling
    OEM Cooling
    Mouse
    Logitech G502 Hero
    Keyboard
    OEM Laptop Keyboard
    Internet Speed
    Gigabit 1000 Download/20 Upload
    Browser
    MS Edge
    Antivirus
    Windows Defender & Malwarebytes Premium
western digititis compares to digititis like west nile virus compares to nile virus ^^
 

My Computers

System One System Two

  • OS
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus TUF Gaming F16 (2024)
    CPU
    i7 13650HX
    Memory
    16GB DDR5
    Graphics Card(s)
    GeForce RTX 4060 Mobile
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    512GB SSD internal
    37TB external
    PSU
    Li-ion
    Cooling
    2× Arc Flow Fans, 4× exhaust vents, 5× heatpipes
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
  • Operating System
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
    Mouse
    Logitech G402
    Keyboard
    Logitech K800
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF

Latest Support Threads

Back
Top Bottom