Any Fix for This?


PurSpyk!!

PurSpyk!!

Well-known member
Member
VIP
Local time
3:11 AM
Posts
807
Location
Rotorua
OS
Windows 11
Windows 11 will randomly stop showing my Microsoft 365 subscription details in the Windows Settings app, and then the following also appears when clicking on the Username on the Start Menu.

1735547985148.webp

Anyone know how to fix this?
 
Windows Build/Version
Windows 11 24H2 26100.2605
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 14900KF
    Motherboard
    Asus z790 ProArt Creator WiFi
    Memory
    64GB Corsair Vengeance RGB
    Graphics Card(s)
    MSI 4090 Suprim X
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Asus 24". 1 x Asus 32"
    Screen Resolution
    1920x1080 & 2560 x 1440
    Hard Drives
    Multiple
    PSU
    Corsair 1200HX
    Case
    Corsair 7000D RGB
    Cooling
    Corsair H150I Capellix XT
    Keyboard
    Corsair K70 RGB MK.2
    Mouse
    Corsair M55 RGB Pro
    Internet Speed
    1000Mb/s
    Browser
    Edge
    Antivirus
    Windows Default
Last few months problems have existed on the Internet and that can be one of them since Microsoft 365 seems to be mostly online versus a program fully installed on the computer like my Office 2013. I got a new cheap-o Notebook [$175] a year ago just to learn about the included Microsoft 365 subscription. Notebook still good, using a different office-type product.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Berton said:
Last few months problems have existed on the Internet and that can be one of them since Microsoft 365 seems to be mostly online versus a program fully installed on the computer like my Office 2013. I got a new cheap-o Notebook [$175] a year ago just to learn about the included Microsoft 365 subscription. Notebook still good, using a different office-type product.
Click to expand...
I have the programs (excel, word etc) installed on my PC; I don't use the web versions. Still does not explain why this information is not loading. It's happened a few times, and then a Windows Update will fix it for a while until it breaks again.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 14900KF
    Motherboard
    Asus z790 ProArt Creator WiFi
    Memory
    64GB Corsair Vengeance RGB
    Graphics Card(s)
    MSI 4090 Suprim X
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Asus 24". 1 x Asus 32"
    Screen Resolution
    1920x1080 & 2560 x 1440
    Hard Drives
    Multiple
    PSU
    Corsair 1200HX
    Case
    Corsair 7000D RGB
    Cooling
    Corsair H150I Capellix XT
    Keyboard
    Corsair K70 RGB MK.2
    Mouse
    Corsair M55 RGB Pro
    Internet Speed
    1000Mb/s
    Browser
    Edge
    Antivirus
    Windows Default
@PurSpyk!! In your first post, I suggest you remove your user id from the screenshot.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 14900KF
    Motherboard
    Asus z790 ProArt Creator WiFi
    Memory
    64GB Corsair Vengeance RGB
    Graphics Card(s)
    MSI 4090 Suprim X
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Asus 24". 1 x Asus 32"
    Screen Resolution
    1920x1080 & 2560 x 1440
    Hard Drives
    Multiple
    PSU
    Corsair 1200HX
    Case
    Corsair 7000D RGB
    Cooling
    Corsair H150I Capellix XT
    Keyboard
    Corsair K70 RGB MK.2
    Mouse
    Corsair M55 RGB Pro
    Internet Speed
    1000Mb/s
    Browser
    Edge
    Antivirus
    Windows Default
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