Blocked Site

Not Myself said:

I found the "problem": I contacted Centurylink to report that URLVOID, among other sites, reports that there are no problems; apparently it is only Clink. This, of course, resulted in frustration, the first being that there are problems with my Internet setup.

An offer was made to repair my configuration, which failed, and I was transferred to an agent to discuss the actual problem and then report the configuration difficulty. I nearly told her to shut up, write down the url, and report it. She wanted to discuss the email as spam, that I should contact Chat, and other irrelevancies. I spelled out the url, told her that I knew she could not fix this, and to tell her supervisor, who ought to know to where to forward the info. She should have told me that she would do that, but that was not to be.

Apparently she hung up on me, and I was about to call again, when I remembered that the CLink site, which was totally revised sometime last year and which I had not seen, has an entry for troubleshooting, so I logged on and started that process, which, of course, got confused, but after while stated that there was a wiring problem and offered to create an appointment for a technician to visit. The form for the appointment informed me that I had no internet, which, given that I was on the internet at the time, was just a small bit confusing.

The site also ran a speed check, which certainly showed that I do have a wiring problem, as the download speed on a paired DSL line with a 40 Mbps speed was over 48 Mbps, the highest I have ever seen, and the upload was also the highest I remember. I took a screen shot of the test and printed it to show the tech, and tell him/her that while it would be okay to fix the problem, that I hoped fixing it would not slow down the speeds, especially the speeds on my "No Internet" system.

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