Blue screen when activating G-sync with current nvidia drivers.


francisco94

francisco94

Member
Local time
7:32 PM
Posts
23
OS
Windows 11
I have an RTX 4080 Super and I have recently noticed blue screens when launching some old games like portal 2 and skyrim, it happens exactly while the game is loading, the error is caused by the "nvlddmkm.sys" driver.

I have tried many things, one of them is that I used DDU to uninstall the Nvidia driver, I rebooted, I let windows install an old version of the driver (I think it was 551 or something like that) and with that version I could not replicate the screenshot error blue when starting the games.

On the other hand, with the latest versions of the driver (installed after cleaning with DDU) 566.36, 566.14, 566.03, 565.90, the blue screen problem occurs when launching skyrim, but it only occurs if I activate gsync in the nvidia control panel, if I disable this, it does not happen with the latest version of the driver.

But, with the old version of the Nvidia driver that automatically installs Windows it does not happen even with gsync activated.

I have also tried with another monitor I have (2560x1440P connected by DP) and this does not happen, it only happens with my main monitor (a Samsung G8 Oled 3440x1440 connected by HDMI).

I use windows 11 pro 24H2, my power supply is 1200W.

DESKTOP-FI3P127-(2025-01-07_14-30-23).zip

drive.google.com drive.google.com

Thanks.
 
Windows Build/Version
26100.2605

My Computer

System One

  • OS
    Windows 11

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11
The logs reported BSODs and Live kernel events related to the Nvidia GPU.

These may have included black screens, hangs, or freezes in addition to BSOD.

All BSOD recorded the same Nvidia GPU driver.




Some options are:

a) Replacing the GPU driver with another version but from what you've reported (previous driver testing) this is a hardware problem

b) Testing another motherboard port

c) Swap testing the GPU card (Nvidia or AMD)




Please run Tuneup plus > post a share link


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com




1B8 Video miniport black screen livedump
1A8 Video dxgkrnl black screen livedump
7E



Code: 
Name    NVIDIA GeForce RTX 4080 SUPER
PNP Device ID    PCI\VEN_10DE&DEV_2702&SUBSYS_51101462&REV_A1\4&256A0AA8&0&0008
Adapter Type    NVIDIA GeForce RTX 4080 SUPER, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 4080 SUPER
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll
Driver Version    32.0.15.6636
INF File    oem23.inf (Section034 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVMDI.INF_AMD64_FE5A9CAE5C641286\NVLDDMKM.SYS (32.0.15.6636, 72.76 MB (76,292,784 bytes), 1/5/2025 4:51 PM)




Code: 
nvlddmkm.sys Tue Dec  3 14:17:19 2024 (674F674F)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Some thoughts.....when running DDU it is advisable to let the system power down completely including shutting off power at the power supply. Not sure why this might help but Jayztwoents has a video about this. Try using different video cables(DP and/or HDMI) Otherwise scratching my head.
Firmware update for the monitor?
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
BamaInArk said:
Some thoughts.....when running DDU it is advisable to let the system power down completely including shutting off power at the power supply. Not sure why this might help but Jayztwoents has a video about this. Try using different video cables(DP and/or HDMI) Otherwise scratching my head.
Firmware update for the monitor?
Click to expand...

I just tried with a dp 1.4 cable that comes included with the monitor, and I haven't been able to replicate the problem. Maybe it's due to a bad HDMI 2.1 cable? The problem is that the only way to make sure would be to buy another micro hdmi 2.1 cable.
 

My Computer

System One

  • OS
    Windows 11
zbook said:
The logs reported BSODs and Live kernel events related to the Nvidia GPU.

These may have included black screens, hangs, or freezes in addition to BSOD.

All BSOD recorded the same Nvidia GPU driver.




Some options are:

a) Replacing the GPU driver with another version but from what you've reported (previous driver testing) this is a hardware problem

b) Testing another motherboard port

c) Swap testing the GPU card (Nvidia or AMD)




Please run Tuneup plus > post a share link


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com




1B8 Video miniport black screen livedump
1A8 Video dxgkrnl black screen livedump
7E



Code: 
Name    NVIDIA GeForce RTX 4080 SUPER
PNP Device ID    PCI\VEN_10DE&DEV_2702&SUBSYS_51101462&REV_A1\4&256A0AA8&0&0008
Adapter Type    NVIDIA GeForce RTX 4080 SUPER, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 4080 SUPER
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll
Driver Version    32.0.15.6636
INF File    oem23.inf (Section034 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVMDI.INF_AMD64_FE5A9CAE5C641286\NVLDDMKM.SYS (32.0.15.6636, 72.76 MB (76,292,784 bytes), 1/5/2025 4:51 PM)




Code: 
nvlddmkm.sys Tue Dec  3 14:17:19 2024 (674F674F)
Click to expand...


With a DP 1.4 this error does not occur, but I have tried with another HDMI and the same error occurs.If it is a hardware error, why doesn't it happen to me with a much older version of the driver? (Although it does happen to me with the last 4 versions of the driver)
 

My Computer

System One

  • OS
    Windows 11
Consider the following testing environment:

Make free or pay backup images > clean install Windows 10 > test for one to two weeks to document testing time with stability / instability > upgrade to

Windows 11 > test for one to two weeks to document testing time with stability / instability > restore an image after the testing has completed
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
Consider the following testing environment:

Make free or pay backup images > clean install Windows 10 > test for one to two weeks to document testing time with stability / instability > upgrade to

Windows 11 > test for one to two weeks to document testing time with stability / instability > restore an image after the testing has completed
Click to expand...
What if I reinstall Windows 11? maybe this will just solve it?
 

My Computer

System One

  • OS
    Windows 11
Windows 10 has different driver requirements (more liberal) whereas Windows 11 must be DCH.

A clean install Windows 10 allows both environments to be tested.

learn.microsoft.com

DCH Design Principles and Best Practices - Windows drivers

Describes DCH principles and best practices, including Declarative, Componentized, and Hardware Support App concepts.
learn.microsoft.com


Google AI

Code: 
To run Windows 11, all new devices must use "DCH" (Declarative, Componentized, Hardware Support Apps) compliant drivers, meaning that

 manufacturers are required by Microsoft to develop and provide drivers that follow this new standard for compatibility and updates on Windows 11;

essentially, all new drivers for Windows 11 should be DCH drivers.

Key points about DCH drivers and Windows 11:

Mandatory for new devices:

Microsoft mandates that all new hardware for Windows 11 must utilize DCH drivers.

Improved compatibility and updates:

DCH drivers are designed to be more easily updated and provide better compatibility across different Windows 11 versions.

Universal Windows Platform (UWP) based:

DCH drivers are built to function on UWP-based editions of Windows, including Windows 11.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
Consider the following testing environment:

Make free or pay backup images > clean install Windows 10 > test for one to two weeks to document testing time with stability / instability > upgrade to

Windows 11 > test for one to two weeks to document testing time with stability / instability > restore an image after the testing has completed
Click to expand...

Sorry for the delay in responding.

The problem is that it only fails when launching certain games with gsync enabled, not with stability tests.

I have reinstalled Windows 11 from scratch and I still get the same error, the curious thing is that it does not happen with the Nvidia driver that preinstalls Windows 11 (551.61)
 

My Computer

System One

  • OS
    Windows 11

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
Consider clean installing Windows 10 for testing purposes.


www.tenforums.com

Clean Install Windows 10

How to Clean Install Windows 10
www.tenforums.com www.tenforums.com

www.tenforums.com

Download Windows 10 ISO File

How to Download Official Windows 10 ISO file from Microsoft
www.tenforums.com www.tenforums.com

Click to expand...

Ok, I just installed Windows 10 on the secondary SSD (which was empty) so as not to lose the installation and configuration of my main Win10 system.

I have configured win10 with basic drivers, I have installed the latest Nvidia driver and I have not been able to replicate the error in windows 10.

What should I do now?
 

My Computer

System One

  • OS
    Windows 11
Try to duplicate what you had experienced with the prior installation.

Please run Windows 10 continuously for one week.

Please do not use the other installation during the testing period.

If you must use it the plan the testing for two weeks.


For the new installation run tuneup plus (links in post #6) > post a share link

Then post a new V2 for the new installation.

Plan to post a new V2 for any unexpected shutdown and restart with or without BSOD.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
Try to duplicate what you had experienced with the prior installation.

Please run Windows 10 continuously for one week.

Please do not use the other installation during the testing period.

If you must use it the plan the testing for two weeks.


For the new installation run tuneup plus (links in post #6) > post a share link

Then post a new V2 for the new installation.

Plan to post a new V2 for any unexpected shutdown and restart with or without BSOD.
Click to expand...


Ok, I'll do that, tuneup plus I should run it after using it for a week right?In addition to that, both the Nvidia driver and Windows 11 have been updated.

And now when I launched Skyrim (which is how it gave me a blue screen) the screen goes black, it restarts the monitor several times (sometimes this has happened to me with the G8, since it is a smart monitor) and when I manage to return to the game it appears as a small box in the upper left corner with the image of Skyrim, and in the rest of the screen the normal menu, and when you move the cursor, it moves but leaves a trail that does not disappear.

Aside from the mouse leaving traces, sometimes with this monitor both the box in the upper left corner and the fact that it remains black until I force the monitor to restart has happened to me. I don't know if it's a problem with the monitor or the GPU.

I tried to get it out as best I could, I tried the same test again several times, and it didn't produce the error above or a blue screen. The strange thing is that after the error I mentioned above, I went to the event viewer and several "LiveKernelEvents" appear and one of them a "BlueScreen" although it is strange because this time at no time has my PC restarted. Although it is true that I never saw a "blue screen" as such, my computer simply restarted and the logs said that it was a BlueScreen.

I also had an "application hang" crash once trying to start the Nvidia control panel. I don't know if it's related.

Thanks.
 

My Computer

System One

  • OS
    Windows 11
Please run tuneup plus soon after the installation to have optimal crash settings.

Then post a new V2.

Then run for 2 - 3 days without stressing the computer.

After 2 - 3 days attempt to reduplicate the problem.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please see post #5 for language tutorials
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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