Broken Web / URL Associations


allan

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Power User
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Location
New Jersey, USA
OS
W10, W11
I installed Nilesoft Shell and as soon as I did Explorer restarted and my url shortcuts on the desktop were broken. The icons were changed to a blank white image. If I click on any of them, it takes me to a PRINT dialog. I can also no longer drag and drop a web page onto the desktop - it creates the same blank shortcut that goes to a print dialog. I uninstalled the app, but the association remains broken.

Any help in restoring the ability to have url shortcuts on the desktop will be greatly appreciated. (I can restore an image from yesterday, but it's a new system and I've installed a lot of apps since then and would prefer not to do that).
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop

You also might need to:

 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
I should have said I did all that prior to posting with no success
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
Nirsoft utilities are portable, which one did you installed?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
You mean you installed the below program.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
yes
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
Shell is a portable utility, so you don’t need to install anything on your PC. All settings are loaded from config file "shell.nss".

Delete shell.nss file.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Sigh. It was NOT a portable version. I installed it and after the problem arose I uninstalled it. Thanks anyway.
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
I have never used this app i suggest you delete "C:\Program Files\Nilesoft Shell\shell.nss" file and reboot your system hopefully this will restore everything to default.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
I UNINSTALLED THE APP. THE FILE WAS ALREADY DELETED.

I'm restoring the image. Thanks anyway.
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
You are very welcome!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Never used that, what went wrong, did the software company made a mistake?
Happens to other people?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
One must be proactive and create an image before such 3rd party software is used.. When using any GUI altering software, that software alters the registry. Since it dosn't appear you made onebetween installing applications and using Nilesoft, you can try system restore If a restore point was created immediately prior or restore the image you have and reinstall your software all over again.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I've already restored the image from yesterday and recreated the changes and installed all the apps. All good now.
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
I've already restored the image from yesterday and recreated the changes and installed all the apps. All good now.
But not Nirsoft, right?

Was wondering, if you had a VM, can you test properly ahead of time?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
Allan didn't say anything about Nirsoft.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC12WSHi7
    CPU
    12th Gen Intel Core i7-1260P, 2100 MHz
    Motherboard
    NUC12WSBi7
    Memory
    64 GB
    Graphics Card(s)
    Intel Iris Xe
    Sound Card
    built-in Realtek HD audio
    Monitor(s) Displays
    Dell U3219Q
    Screen Resolution
    3840x2160 @ 60Hz
    Hard Drives
    Samsung SSD 990 PRO 1TB
    Keyboard
    CODE 104-Key Mechanical with Cherry MX Clears
    Antivirus
    Microsoft Defender
  • Operating System
    Linux Mint 21.2 (Cinnamon)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC8i5BEH
    CPU
    Intel Core i5-8259U CPU @ 2.30GHz
    Memory
    32 GB
    Graphics card(s)
    Iris Plus 655
    Keyboard
    CODE 104-Key Mechanical with Cherry MX Clears
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