BSOD-Page fault in nonpaged area


FunnyToast786

FunnyToast786

New member
Local time
10:17 PM
Posts
4
OS
Windows 11
Hello. I keep getting these bsod codes: PAGE_FAULT_IN_NONPAGED_AREA, CRITICAL_PROCESS_DIED, IRQL_NOT_LESS_OR_EQUAL.
What I've tried:
memtest and hard drive tests.
Bought brand new ram and ssd.
Tested each slots individually.
Clean os reinstall multiple times (WIN 10 and 11). Bsod's sometimes happen during the installation
my dump files: Minidump - Google Drive
Also worth noting its a laptop so no overclocking has been done.
Please help.
 
Windows Build/Version
windows 11 23H2.

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    lenovo
Please follow posting instructions.

www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
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Blue Screen of Death (also known as a blue screen or BSoD) is an error screen displayed on a Windows computer system after a fatal system error, also known as a system crash: when the operating system reaches a condition where it can no longer operate safely. BSoDs can be caused by poorly written device drivers or malfunctioning hardware, such as faulty memory, power supply issues, overheating of components, or hardware running beyond its specification limits.

  • If new device drivers or system services have been added recently, try removing or updating them. Try to determine what changed in the system that caused the new bug check code to appear.
  • Look in Device Manager to see if any devices are marked with an exclamation point (!), which indicates a problem. Review the events log displayed in the properties for any faulting device driver. Try to update the related driver.
  • Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Look for critical errors in the system log that occurred in the same time window as the blue screen.
  • If you recently added hardware to the system, try removing or replacing it. Or check with the manufacturer to see if any patches are available.
  • Install Windows updates.
  • If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.
  • Use SpeedFan to monitor temperatures in computers, overheating can cause BSOD.
  • Use Memtest86+ disc to check system memory's (RAM's) for errors.
  • Use CrystalDiskInfo to check SMART health report of the hard disk drive (HDD).


Open the Command Prompt with administrative privileges and execute bellow commands one at a time.

Code: 
Dism /online /cleanup-image /restorehealth



Sfc /scannow


Chkdsk C: /f
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
I have attached the result from the v2 log collector.
The system sometimes bsod's during the clean reinstall before and after any drivers have been installed.
No parts have ever been overclocked.
All windows updates have been fully installed.
I've run the 3 cmd commands multiple times and it doesnt change anything.
 

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    lenovo
If the PC having BSOD error, even you do clean-installation of Windows 11 this could mean you have faulty hardware component test them one at a time to rule them out.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Please perform the following steps:


1) Run Tuneup plus > post a share link


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com



2) Delete the memory dump to free up approximately 16 GB:

Code: 
LastWriteTime       Size (MB) FullName             
-------------       --------- --------             
17/06/2024 22:33:29  15727.74 C:\WINDOWS\MEMORY.DMP



3) Reinstall:


a) amdacpbus Audio Coprocessr Driver for DSP c:\windows\system32\driverstore\filerepository\amdacpbus.inf_amd64_3d038bbefe2b1942\amdacpbus.sys

b) intcazaudaddservice Service for Realtek HD Audio (WDM) c:\windows\system32\drivers\rtkvhd64.sys



Code: 
Name    Realtek High Definition Audio
Manufacturer    Realtek
Status    OK
PNP Device ID    HDAUDIO\FUNC_01&VEN_10EC&DEV_0257&SUBSYS_17AA38D3&REV_1000\5&AD8D783&0&0001
Driver    C:\WINDOWS\SYSTEM32\DRIVERS\RTKVHD64.SYS (6.0.9389.1, 6.02 MB (6,311,232 bytes), 08/06/2024 17:22)



4) Create a new restore point:

www.elevenforum.com

Create System Restore Point in Windows 11

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...
www.elevenforum.com www.elevenforum.com



5) For new BSOD post a new V2 share link into the newest post







amdacpbus.sys Mon Dec 11 10:27:21 2023 (65773869)

RTKVHD64.sys Thu Jul 28 05:12:38 2022 (62E26116)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I've attached the tuneup log and reinstalled the 2 drivers along with step 3 and 4. I will await any new bsods to send over.
 

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    lenovo
For new BSOD post a new V2 share link into the newest post
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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