Cannot appear to install Media Feature Pack in Windows 11 Pro 23H2

King Mustard · Thursday at 11:28 AM

General information

I am running Windows 11 Pro 23H2.

Settings > System > About shows: 'Experience: Windows Feature Experience Pack 1000.22700.1020.0"

The problem

When I try to run the PS Remote Play installer, I get the following:

"To use PS Remote Play, update your computer's OS to the latest version, and the install the Media Feature Pack from Microsoft. Click [OK] to open your web browser to a site where you can download the Media Feature Pack. Media Feature Pack | PS Remote Play"

Things I have tried

There are no results for "Media Feature Pack" within Settings > System > Optional features > Add an optional feature

'Media Features' is ticked within Control Panel > Programs and Features > Turn Windows features on or off

'DISM /Online /Get-Capabilities' within PowerShell does not bring up a MediaFeaturePack line, so I can not enable it that way.

The URL in the error message takes me to: Media Feature Pack list for Windows N editions (Media Feature Pack list for Windows N editions - Microsoft Support) but nothing on that website seems to help.

Any ideas?

andrew129260 · Thursday at 11:31 AM

Go to control panel, under "turn windows features on and off" find "Media Features" and check the box next to it.

King Mustard · Thursday at 11:32 AM

andrew129260 said:
Go to control panel, under "turn windows features on and off" find "Media Features" and check the box next to it.

It was already ticked. It was mentioned in my original post.

King Mustard · Thursday at 11:49 AM

Installing 'Windows Media Player Legacy (App)' within Settings > System > Optional features > Add an optional feature fixed the problem

andrew129260 · Thursday at 11:55 AM

King Mustard said:
Installing 'Windows Media Player Legacy (App)' within Settings > System > Optional features > Add an optional feature fixed the problem

That is what is included with the media features box checked. Glad you got it working