Cannot appear to install Media Feature Pack in Windows 11 Pro 23H2


King Mustard

King Mustard

Well-known member
Local time
10:39 PM
Posts
27
OS
Windows 11

General information​

I am running Windows 11 Pro 23H2.

Settings > System > About shows: 'Experience: Windows Feature Experience Pack 1000.22700.1020.0"

The problem​

When I try to run the PS Remote Play installer, I get the following:

To use PS Remote Play, update your computer's OS to the latest version, and the install the Media Feature Pack from Microsoft. Click [OK] to open your web browser to a site where you can download the Media Feature Pack. https://remoteplay.dl.playstation.net/remoteplay/mediaFeaturePack.html

"To use PS Remote Play, update your computer's OS to the latest version, and the install the Media Feature Pack from Microsoft. Click [OK] to open your web browser to a site where you can download the Media Feature Pack. Media Feature Pack | PS Remote Play"

Things I have tried​

There are no results for "Media Feature Pack" within Settings > System > Optional features > Add an optional feature

'Media Features' is ticked within Control Panel > Programs and Features > Turn Windows features on or off

'DISM /Online /Get-Capabilities' within PowerShell does not bring up a MediaFeaturePack line, so I can not enable it that way.

The URL in the error message takes me to: Media Feature Pack list for Windows N editions (Media Feature Pack list for Windows N editions - Microsoft Support) but nothing on that website seems to help.

Any ideas?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800X3D
    Motherboard
    ASRock B650M Pro RS
    Memory
    32 GB DDR5-6000
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Monitor(s) Displays
    42" LG C4 OLED, 42" LG C2 OLED
    Screen Resolution
    2x 4K (100% scaling)
    PSU
    Corsair RM850x
    Case
    Cooler Master MasterBox NR400
    Keyboard
    Tecware Phantom RGB
    Mouse
    Logitech G305
    Internet Speed
    1 Gbps down, 1 Gbps up
    Browser
    Google Chrome
Go to control panel, under "turn windows features on and off" find "Media Features" and check the box next to it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
andrew129260 said:
Go to control panel, under "turn windows features on and off" find "Media Features" and check the box next to it.
Click to expand...
It was already ticked. It was mentioned in my original post.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800X3D
    Motherboard
    ASRock B650M Pro RS
    Memory
    32 GB DDR5-6000
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Monitor(s) Displays
    42" LG C4 OLED, 42" LG C2 OLED
    Screen Resolution
    2x 4K (100% scaling)
    PSU
    Corsair RM850x
    Case
    Cooler Master MasterBox NR400
    Keyboard
    Tecware Phantom RGB
    Mouse
    Logitech G305
    Internet Speed
    1 Gbps down, 1 Gbps up
    Browser
    Google Chrome
Installing 'Windows Media Player Legacy (App)' within Settings > System > Optional features > Add an optional feature fixed the problem 👍🏻
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800X3D
    Motherboard
    ASRock B650M Pro RS
    Memory
    32 GB DDR5-6000
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Monitor(s) Displays
    42" LG C4 OLED, 42" LG C2 OLED
    Screen Resolution
    2x 4K (100% scaling)
    PSU
    Corsair RM850x
    Case
    Cooler Master MasterBox NR400
    Keyboard
    Tecware Phantom RGB
    Mouse
    Logitech G305
    Internet Speed
    1 Gbps down, 1 Gbps up
    Browser
    Google Chrome
King Mustard said:
Installing 'Windows Media Player Legacy (App)' within Settings > System > Optional features > Add an optional feature fixed the problem 👍🏻
Click to expand...
That is what is included with the media features box checked. Glad you got it working
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
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