Solved Canon printer driver


Bikeit

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Im trying to install the drivers for my new Canon 3 in 1 printer when i open the downloaded file it goes through the unzipping process then nothing, anyone offer any help?
Screenshot_20241119-201439.png
 

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As the screenshot states, once unzipped if the setup does not start automatically, you can go to the location of the unzipped folder and run setup from there.
 

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I cannot find the location of the unzipped folder
 

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I cannot find the location of the unzipped folder
Looking at the .\ in explorer i'd say in the same folder. Try hitting the Browse button and tell it where you want it de-archived to.
 

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Im trying to install the drivers for my new Canon 3 in 1 printer when i open the downloaded file it goes through the unzipping process then nothing, anyone offer any help?
View attachment 116797
You can download and install drivers for your printer from Canon support link,type your model name and select the driver and install after downloading.https://www.canon.co.uk/support/
 

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Nothing found in .\ in explorer
 

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You can download and install drivers for your printer from Canon support link,type your model name and select the driver and install after downloading.https://www.canon.co.uk/support/
Thats where i got the drivers from
 

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    HP Zbook
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    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
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    MX Master 3
    Internet Speed
    500MBPS
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It looks like the self extractor is trying to write files to the root of C:. Win 11 requires permissions to do that. You may be able to send them to a different directory.

Or, it may be worth using 7Zip to extract the contents of the file. You should be able to execute the installer from the extracted archive.
 

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+1 for 7-Zip, just tried this on my Canon zipped installer. You can open just the driver folder
 

Attachments

  • Screenshot 2024-11-20 093811.png
    Screenshot 2024-11-20 093811.png
    31 KB · Views: 1

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Thanks guys for your advise to date, have printer set up had to go through the printer on screen details first which was mostly setting it up wirelessly then after several more failed unzipping process i installed Canon master set up {windows}, see link it installed no bother all is working as it should unfortunatly now i have copy 1 printer? whats going on here.

Screenshot 2024-11-20 102524.jpg


 

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  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
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    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
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    Samsung 980 1TB M.2
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Which one is marked as the "Default Printer"?
 

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  • OS
    Windows 11 Pro 24H2
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    Intel Alder lake i7 12700K
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    Asus z690 Gaming WiFi D4, Bios Ver 4001
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    32 Gb Corsair Vengeance LPX DDR4 3200 XMP2
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    EVGA 3070ti FTW3 Ultra Gaming & Intel Arc
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    Via Display port
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    Dell AW2723DF
    Screen Resolution
    2560 x 1440 @ 280Hz G-Sync mode
    Hard Drives
    WD Black SN850 1Tb NVME
    Samsung 980 Pro with heatsink 1Tb NVME
    Samsung 870 Qvo 1Tb SSD,
    Seagate ST2000DM001 2Tb
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    Corsair RM850
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    Phanteks Enthoo Pro M Tempered Glass
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    Be Quiet Shadow Rock 3
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    Logitech G Pro
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    Logitech G903, Lightspeed + Powerplay Mat
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    Logitech C930e webcam
    Synology DS218 play 2 x 4Tb WD Red WD40EFAX
Screenshot 2024-11-20 121857.jpg None as far as i can tell
 

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    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
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I would check the IP address for each printer... it maybe one is IPV4, the other IPV6!
 

Attachments

  • Screenshot 2024-11-20 123253.png
    Screenshot 2024-11-20 123253.png
    21 KB · Views: 1

My Computer

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  • OS
    Windows 11 Pro 24H2
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    PC/Desktop
    Manufacturer/Model
    My Self
    CPU
    Intel Alder lake i7 12700K
    Motherboard
    Asus z690 Gaming WiFi D4, Bios Ver 4001
    Memory
    32 Gb Corsair Vengeance LPX DDR4 3200 XMP2
    Graphics Card(s)
    EVGA 3070ti FTW3 Ultra Gaming & Intel Arc
    Sound Card
    Via Display port
    Monitor(s) Displays
    Dell AW2723DF
    Screen Resolution
    2560 x 1440 @ 280Hz G-Sync mode
    Hard Drives
    WD Black SN850 1Tb NVME
    Samsung 980 Pro with heatsink 1Tb NVME
    Samsung 870 Qvo 1Tb SSD,
    Seagate ST2000DM001 2Tb
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    WD Black SN850x NVME 2Tb
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    Corsair RM850
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    Phanteks Enthoo Pro M Tempered Glass
    Cooling
    Be Quiet Shadow Rock 3
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    Logitech G Pro
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    Logitech G903, Lightspeed + Powerplay Mat
    Internet Speed
    900Mb/900Mb Fritz!Box 7590v1
    Browser
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    Antivirus
    MS Defender
    Other Info
    Logitech C930e webcam
    Synology DS218 play 2 x 4Tb WD Red WD40EFAX
Screenshot 2024-11-20 125021.jpg Screenshot 2024-11-20 124950.jpg does this info help?
 

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    HP 842D
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    32GB
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You could try turning off WSD... I dont use it because it can become a PITA! Then delete first printer/ then rename second(1).
 

Attachments

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My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    My Self
    CPU
    Intel Alder lake i7 12700K
    Motherboard
    Asus z690 Gaming WiFi D4, Bios Ver 4001
    Memory
    32 Gb Corsair Vengeance LPX DDR4 3200 XMP2
    Graphics Card(s)
    EVGA 3070ti FTW3 Ultra Gaming & Intel Arc
    Sound Card
    Via Display port
    Monitor(s) Displays
    Dell AW2723DF
    Screen Resolution
    2560 x 1440 @ 280Hz G-Sync mode
    Hard Drives
    WD Black SN850 1Tb NVME
    Samsung 980 Pro with heatsink 1Tb NVME
    Samsung 870 Qvo 1Tb SSD,
    Seagate ST2000DM001 2Tb
    Pioneer DVD-RW DVR-219L
    WD Black SN850x NVME 2Tb
    PSU
    Corsair RM850
    Case
    Phanteks Enthoo Pro M Tempered Glass
    Cooling
    Be Quiet Shadow Rock 3
    Keyboard
    Logitech G Pro
    Mouse
    Logitech G903, Lightspeed + Powerplay Mat
    Internet Speed
    900Mb/900Mb Fritz!Box 7590v1
    Browser
    Firefox
    Antivirus
    MS Defender
    Other Info
    Logitech C930e webcam
    Synology DS218 play 2 x 4Tb WD Red WD40EFAX
Remove both instances of your Printer and install it again so you have just one working instance.
Click on the Printer and Set as Default, Remove button is just to the right of that.

In Printer preferences I toggle off " Allow Windows to manage my default printer " various irritations occur if you leave that on.

For installing, follow the manufacturers instructions.
There are basically 2 methods which are essentially the same. Online install or Download driver and install.

No need for any kerfuffle using WinZip or 7zip, Windows will install from the ZIP file.

I have a Canon TS5100 series AIO.
I did have 3 instances on the first attempts, so what I say does work.
 

My Computer

System One

  • OS
    Windows 11
If I remove both instances of the printer will I have to go through the wireless set up on the printer screen again?
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
Thanks guys for your advise to date, have printer set up had to go through the printer on screen details first which was mostly setting it up wirelessly then after several more failed unzipping process i installed Canon master set up {windows}, see link it installed no bother all is working as it should unfortunatly now i have copy 1 printer? whats going on here.

View attachment 116888
Mine does that because i have an alternative XPS mode driver. You can delete copy 1 if you're not going to use it.
 

My Computer

System One

  • OS
    WIN 11 Pro 24H2 - 26100.3323
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    64GB Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    50MBs
    Browser
    Chrome
    Antivirus
    OEM
If I remove both instances of the printer will I have to go through the wireless set up on the printer screen again?

yes
I sometimes had to do this with one of my HP printers in order for it to work correctly thru WiFi
so far, not a problem on a friend's Canon MG2500 printer
 

My Computer

System One

  • OS
    windows 10 ltsc
Update: I contacted Canon support a few days ago and got a phone call earlier today from their technical dept, so I had to uninstall all the items from Canon, the guy sent me a link to the drivers I needed but before I downloaded them I was advised to pause any antivirus I had on my machine until the drivers got installed, so all the drivers I needed got installed after that I had to add the printer in the devices and all is working as it should do. so I finally got there. Thanks to all in here who offered advise.
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
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