Cant Connect to Server | Windows Credentials


Chad Bonk

Member
Local time
2:14 PM
Posts
13
OS
Windows 11 PRO
Was hoping if someone could help out. I recently did a fresh install of windows and was able to map to my synology nas with no issues. I installed a program Hone... did some tweaks... and I could of sworn I did a system restore. Unfortunately... i tweaked something... i uninstalled the program hoping it would revert.... but at the current moment.... i can see the Nas on my network but in spite of using the correct credentials.... which I can be assured i can log into it with the same credentials via the DSM in my browser i cant get in. I've tried clearing in Credentials Manager, resetting the network, everything I'm nearly positive is turned on in network settings like network discovery and such. Any other suggestions?
 

My Computer

System One

  • OS
    Windows 11 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built
    CPU
    Intel i9-14900KF
    Motherboard
    Asus ROG Maximus Z790 Dark Hero LGA 1700 ATX
    Memory
    Corsair Vengence RGB DDR5 96GB
    Graphics Card(s)
    ASUS GeForce RTX 4090 TUF Gaming OC
    Hard Drives
    Sabrent 2TB Rocket 4 PLUS NVMe PCIe 4.0 M.2 2280 Internal SSD
    PSU
    RM1200x SHIFT 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    7000D AIRFLOW Full-Tower ATX PC Case — Black
    Cooling
    iCUE H170i ELITE LCD XT Display Liquid CPU Cooler
Sorry no one has answered. I just saw your post but am not the one to deal with NAS stuff. I'm flagging @hsehestedt to see if he might have any ideas. Hope you don't mind @hsehestedt
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I'm sure you have likely done this already, but have you signed out and then back in or rebooted? The reason I ask is due to how Windows can sometimes behave if you try to establish a network connection after having tried to connect with incorrect credentials first.

Also, could you give me a little more detail as to precisely what happens when you try to connect? Are you getting a specific error message? If so, what does it say?

Also, could you clarify exactly how you are trying to connect to the NAS? If I understand, it sounds like you are trying to connect using a browser. Is that correct or are you using File Explorer?

Any details that you can provide might be helpful.

NOTE: I don't have specific experience with Synology products, so I'm looking at this in general terms, but would you also be able to provide the Synology model number? I'd like to take a quick look at their docs to see if that gives me any other specific ideas.
 

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel i7 11700K
    Motherboard
    ASUS Prime Z590-A MB
    Memory
    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe SSD
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    3 x 512GB 2.5" SSD
    1 x 4TB 2.5" SSD
    5 x 8TB Seagate Barracuda HDD
    PSU
    Corsair HX850i
    Case
    Corsair iCUE RGB 5000X mid tower case
    Cooling
    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

    Networking: 2.5Gbps Ethernet and WiFi 6e
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor

Latest Support Threads

Back
Top Bottom