Can't map network drive from win11 to a NAS


jimbo45 said:
Hi there
1) Get the IP address of your Windows machine (from Windows) == type ipconfig. If no address then a problem right there-- modem / windows drivers hosed up.

2) If OK then logon to your NAS - use a keyboard and monitor rather than the tiny screen on the NAS itself

3) On the console simply type ping {windows machine ip address) e.g ping 192.168.2.125 or whatever it is.

you should get some sort of return back from ping. If Windows returns a response from ping then you've got a Windows or modem problem and can ignore NAS as it won't be the problem.

(ensure on the Windows machine you have enabled "Allow remote connections to this computer" and uncheck the box "only allow etc etc".) While testing don't let extra securityget in the way -- you can always adjust that later.

cheers

jimbo
Click to expand...
Life never gets simpler on this, so thanks for keeping at it.

I don't seem to have any console facility and google hasn't helped in finding out why. I've got full admin rights on my account so I am wondering if it is because I'm connecting over an insecure connection (seems the only option available).

As an experiment, to avoid these DNS problems, I connected a newish and reset laptop running win 11 to the network. I can't connect a network drive to the NAS from file explorer on this machine either. Both are connected to the router via ethernet cables which hopefully rules out anything to do with wifi security
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
Have you thought about reinstalling Windows on this problem machine? You can reinstall and keep all your programs and files.

Might take an hour or so, but that will be less time than playing around in the dark trying to guess what has been screwed up.
 

My Computer

System One

  • OS
    Win11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7530
    CPU
    Intel(R) Core(TM) i7-1265u
    Memory
    16Gb
wimorrison said:
Have you thought about reinstalling Windows on this problem machine? You can reinstall and keep all your programs and files.

Might take an hour or so, but that will be less time than playing around in the dark trying to guess what has been screwed up.
Click to expand...

Good point :)

As a test, I did a reset on my laptop as a trial. That was when I found out that the reset laptop had the same problem connecting to the NAS as my pc so I backed off on the complete reinstall, at least temporarily.

I'm hoping I can get my laptop connected to the NAS first and, once that is working, I'll go over to my pc which will be much more time consuming to reinstall everything. Hopefully that will also overcome the DNS problem at the same time
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
RobFJ said:
Tx for the reply

The NAS is a QNAP, TS509.

QNAP has remotely tested it and are satisfied that it is working as it should and is configured correctly.

I'll try the other suggestions - if my tech ability and understanding lets me :)
Click to expand...
Networking on QNAP devices from Windows 11 works fine for me on multiple computers, both Dev channel and Release Preview channels here.

The issue must be in your Windows instance most likely since it worked before.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.4825 (Release Channel) / Linux Mint 22.1 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.4825(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
Id
SlicEnDicE said:
Networking on QNAP devices from Windows 11 works fine for me on multiple computers, both Dev channel and Release Preview channels here.

The issue must be in your Windows instance most likely since it worked before.
Click to expand...
I‘d agree, just don’t know how to explain away 2 instances on different machines (plus another win 10pc 😙
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
RobFJ said:
Id

I‘d agree, just don’t know how to explain away 2 instances on different machines (plus another win 10pc 😙
Click to expand...
oh, I missed that one...now I suspect something changed on the NAS, or one of the computers is doing something on the network that confuses the others. Interesting 🤔
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.4825 (Release Channel) / Linux Mint 22.1 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.4825(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
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