Solved Computer goes to sleep while watching videos: Need help!


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4:39 PM
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OS
Windows 11
Hello,

I'm encountering an issue with my computer where it keeps going to sleep even when I'm in the middle of watching a video. This has been quite frustrating, and I'm hoping to get some guidance on how to resolve this problem.

The issue occurs when I'm watching videos, whether it's through a web browser, local media player, or streaming service. It's as if the computer doesn't recognize the ongoing video playback as a reason to stay awake.

I would greatly appreciate any advice or suggestions on how to keep my computer awake while watching videos. Thank you in advance for your help!

1698497679335.png
 
Windows Build/Version
22621.2428

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    Memory
    8 GB DDR4
    Graphics Card(s)
    NVIDIA GeForce 1650Ti
    Screen Resolution
    1920*1080
    Hard Drives
    500 GB SSD
    Internet Speed
    50 MBPS
    Browser
    Chrome
  • Operating System
    Microsoft Windows 11 (10.0) Professional 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    Intel® Core™ i7-3770S CPU @ 3.10GHz
    Motherboard
    Intel DH77KC
    Memory
    16384 MB || Dual Channel (128 bit) DDR3-SDRAM
    Graphics card(s)
    NVIDIA NVS 300 (512 MB)
    Monitor(s) Displays
    Dell Computer DELL S2240L (DELD053) - 2
    Screen Resolution
    21.7 inches (55.1 cm) / 1920 x 1080 pixels @ 56-76 Hz
    Hard Drives
    Seagate ST2000DM001-1CH164 (FW: CC27)
    1863.0 GiB (~2000 GB)
    Case
    Cooler Master
    Mouse
    Lenovo Wireless Mouse
    Keyboard
    Microsoft Wired Keyboard
    Internet Speed
    40 MBPS
    Browser
    Chrome || Firefox
    Antivirus
    Windows Defender
Is this happenening on your laptop (System 1) or Desktop (System 2)?

If it is the desktop with a separate monitor then it may be a setting in the monitor itself that makes it go to sleep after a certain time. Worth a check.

Also increase the length of time to 'Never' (or whatever time you think is enough) in the above photo.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
Go to Control Panel, and open up Power Options. You will see this window:

Power Options1.jpg

Set "Put the computer to sleep" to "Never" as I have it set here. Then select "Change advanced power settings". You will see the window below:

Power Options.jpg

Under Multimedia settings, make sure that you see "Prevent idling to sleep" under the "When sharing media" section.

That should do it.
 

My Computer

System One

  • OS
    Win 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Intel i7 13700KF
    Motherboard
    Gigabyte Z790 UD AC
    Memory
    32 GB Team Group DDR5 - 6000 CL 30
    Graphics Card(s)
    ASUS TUF GAMING RTX 3070 Ti
    Sound Card
    On board Realtek
    Monitor(s) Displays
    ACER 34 inch
    Screen Resolution
    4K
    Hard Drives
    1 TB Samsung 980 Pro Nvme, 1 TB Samsung 970 EVO Nvme, 2 x Samsung 970 2TB SSD SATA
    PSU
    EVGA 1000Q
    Case
    Rosewill something or other
    Cooling
    Noctua NH-D15. A whole schwak of Noctua case fans. $$$
    Keyboard
    Logitech G815
    Mouse
    Logitech G502 Hero
    Internet Speed
    700 up, 600 down
    Browser
    Firefox
    Antivirus
    MalwareBytes
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