Connected without wifi

algimantas · Sep 15, 2024

antspants said:
How did you hard restart the router if your uncle was using it?

Im off to bed, cheers.

Alright good night thank you for trying to help me I really appreciate it I know I wasn’t the easy to help but thank you

Winuser · Sep 15, 2024

antspants said:
Well that’s not a good sign. Did you try hard restarting the router?
Turn off. Unplug, 30 sec to a minute off, back on again.

I doubt it's the router because they posted that it's only happening on the one device. If it was happening to me, I would buy a cheap USB Wi-Fi adapter and see if it still happens

Winuser · Sep 15, 2024

@algimantas, Here's a link to some USB Wi-Fi adapters on Amazon USA. https://www.amazon.com/s?k=usb+wi-f...ix=usb+wi-fi,aps,98&ref=nb_sb_ss_ts-doa-p_1_9

antspants · Sep 15, 2024

Winuser said:
I doubt it's the router because they posted that it's only happening on the one device.

Could depend on if the router has kicked the PC or somehow blocked the PC Mac Address. Might explain why they can only connect to Extender.

I already mentioned an adapter.
The OP is apparently already using an adapter for WiFi, has had 2 die already.
OP’s Ethernet seems to not work also
I also mentioned that it would appear to be a hardware issue (maybe adapter) because the OP reinstalled Windows yesterday and the problem still remains

Can’t connect to router WiFi but can connect to wireless extender albeit slow.
- Doesn’t make sense as the extender is connected to the router WiFi yet the OP can’t
Is allegedly connected via Ethernet yet the Ethernet doesn’t work

Ethernet > Can’t make heads not tails of the Ethernet issue. Why would you need WiFi extender if the router is close enough to the PC that an Ethernet cable can connect? If it’s that close then the WiFi signal from the router directly should be ample, yet can only connect to Extender. Unless there is an Ethernet outlet that the OP plugs into in the room they are in. Again, I haven’t seen a clear answer related to Ethernet inclusion
Photo of Ethernet shows No Internet, 1mb data in the past 30 days.

I’d like to confirm that:

A) You did the hard restart of the router
B) You have found a time where you can turn off the Extender

For the Ethernet:
If you have tried another cable & an explanation of how you connect to the router via Ethernet

I’d like to see (from that photo)
What’s in Wifi - Connect & manage section
A screenshot of the taskbar where the internet icon is, open up to show available networks for Wifi

Winuser · Sep 15, 2024

antspants said:
Could depend on if the router has kicked the PC or somehow blocked the PC Mac Address. Might explain why they can only connect to Extender.

In post #1 they said that they can reconnect but don't have internet access.

antspants · Sep 15, 2024

Yes? It says it’s connected via Ethernet, but that doesn’t mean the router hasn’t blocked outgoing.
And the Wireless is via extender only.

The Op, without meaning any offence, has been all over the place with explaining everything clearly.

antspants · Sep 15, 2024

I don’t know for sure that the Router see’s the PC when the PC is connected via an extender of if the router just see’s the extender.

I’m happy to be told for certain.

When I connect to my Extender (2nd ASUS router mesh setup) The main router just see’s the Extender/mesh, not the PC.
I can’t for 100% be certain that is due to my router settings or if that is just the standard.

Winuser · Sep 15, 2024

antspants said:
The Op, without meaning any offence, has been all over the place with explaining everything clearly.

They also posted that it started working again then died.

antspants · Sep 15, 2024

Winuser said:
They also posted that it started working again then died.

For 3 seconds. About the same time it would take for a router to kick you. And it was right after (allegedly) a hard restart.

Getting a new adapter is fine. It won’t fix the Ethernet issue. Tell me why the Ethernet isn’t working, honestly, I am all ears.
What are the common denominators in this thread? I can only see one. Maybe I missed something.

Winuser · Sep 15, 2024

antspants said:
For 3 seconds. About the same time it would take for a router to kick you. And it was right after (allegedly) a hard restart.

Getting a new adapter is fine. It won’t fix the Ethernet issue. Tell me why the Ethernet isn’t working, honestly, I am all ears.
What are the common denominators in this thread? I can only see one. Maybe I missed something.

Without being there to to actually see what's going on we both are only guessing. I'll admit that I could be wrong but I'm sticking by my idea that the problem is on the computer end.

antspants · Sep 15, 2024

Winuser said:
Without being there to to actually see what's going on we both are only guessing. I'll admit that I could be wrong but I'm sticking by my idea that the problem is on the computer end.

Im trying hard not to guess anything, by way of eliminating causes, that isn’t guessing, that’s deducting.

I’ve been mentioning an adapter for as far back as post 5. You could be right, we could be right, it could be the 3rd adapter the OP has had that died.
Still, the Ethernet?

I’m trying to rule out possible causes so the OP doesn’t have to spend any money, at all. I’ve had little help with comprehensive answers or compliance with methods suggested, as far as I can tell.

antspants · Sep 15, 2024

In my opinion, the only way to rule out the router is to do a Hard Reset/Factory Reset, as apposed to a Hard Restart.
The router doesn’t have to affect all users, it can affect only one. 3 people in my house use the same router. I have come across similar issues where one has been denied where as the others haven’t. Fixed by resetting the router.

It’s one way to rule out the router entirely, again, in my opinion. I’ve detailed the process in post 18.

antspants · Sep 15, 2024

algimantas said:
WiFi adapter

Tell me what adapter you are using. Is it a USB or is it seated inside the PC?

Winuser · Sep 15, 2024

antspants said:
In my opinion, the only way to rule out the router is to do a Hard Reset/Factory Reset, as apposed to a Hard Restart.

I know in my experiences, every time I had to reset or restart my router I lost internet to all of my devices. With my limited knowledge about routers I think that for a device to be blocked, someone would have to go into the router settings and block it.

Winuser · Sep 15, 2024

I just had another thought. Could it be the OP's security program blocking it?

antspants · Sep 15, 2024

Yeah, I don’t know the OP’s activities or what the PC may be sending outbound to cause it and I don’t even know if it’s blocked, maybe the router has just lost the ability to identify the PC. The adapter can connect to the extender, but they are two different things, router/extender

Like I said, I’ve had similar issues with one user out of 3, not including at least 10 other devices/laptops that use the router.

Winuser said:
I just had another thought. Could it be the OP's security program blocking it?

Could be.

Disabling the PC firewall/antivirus would tell.

antspants · Sep 15, 2024

algimantas, I would suggest going back to the beginning of this thread and reading every suggestion and comment that members have made.

Consider what members are saying and confirm you have tried all possible advice given and things to try. Less Hard Restart the router and purchasing the new adapter. They would be the last 2 things to resort to IMO.

Please comment (list) for each suggestion se we can be 100% clear on what you have tried.
This is for us to help you.

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