Solved Corel WordPerfect Office 2021 Slow to Load in Windows 24H2


garioch7

Retired R.C.M.P. Veteran
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Location
Port Hastings, Nova Scotia, Canada
OS
Windows 11 Pro Version 24H2 (Build 26100.3775)
I have been using WordPerfect (WP) products since 1988 when they were based in Orem, Utah before Corel acquired the company. MS Office has clobbered their market share, so there has not been a new version since 2021. Nonetheless, I am a "power user" of WP and have never bothered learning Word. WP does everything I need to do and much, much more. When I was working, it was the organization's word processor.

When my main desktop computer (Spec 1) was upgraded to 24H2 from 23H2 by Windows Update a month or so ago, I noticed that WP became very slow to load, taking about a minute. In doing some research, it appears that WP likes to have an online printer operative during its loading (KB Corel: WordPerfect is slow launching). My printers are usually off unless I want to print something, which is seldom these days. The slow loading was not an issue with Windows 23H2 with my printers off.

I run Malwarebytes Premium, and there was a known issue with Word and other files (After update to Windows 11 24H2, slow print in Chrome, slow Adobe and Word), so I assumed that was the problem, but Malwarebytes has just fixed that issue with their latest component update, but WP loading remained slow.

So, I turned on my printer and then tried to launch WordPerfect 2021. It loaded normally without undue delay. It seems that there is a WP loading speed problem when no actual printers are online with Windows 24H2, which is resolved by simply turning on a listed printer device in Windows.

There will be a very limited audience for this information, but I thought I would share it for the benefit of any other WP dinosaurs like me out there in cyberspace.

Have a great day.

Regards,
Phil
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Version 24H2 (Build 26100.3775)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS8930 SE
    CPU
    Intel i7-9700K 4700 MHz
    Motherboard
    Dell XPS 8930
    Memory
    32 GB (4 x 8GB SK Hynix DDR4 @1333 MHz) (2666 MHz)
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 (6 GB) GDDR6 300 MHz
    Sound Card
    None
    Monitor(s) Displays
    Dell UltraSharp U2518D 25"
    Screen Resolution
    2560 x 1440
    Hard Drives
    NVMe Intel 1024 TB
    Seagate 2 TB, SATA-III
    PSU
    850 W Gold Standard
    Case
    Dell XPS 8930 Base (Special Edition)
    Cooling
    Air
    Keyboard
    Dell 0G4D2W
    Mouse
    Dell MOCZUL
    Internet Speed
    Download 553 Mbps, Upload 686 Mbps
    Browser
    Google Chrome
    Antivirus
    ESET Smart Security Premium, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.1.31
  • Operating System
    Windows 11 Pro Version 23H2 (Build 26100.3775)
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 7590
    CPU
    i7-9750H 4.5 GHz
    Motherboard
    Dell XPS 15 7590
    Memory
    16 GB (2 x 8GB @ 1333 MHz) DDR4-2666 MHz
    Graphics card(s)
    NVIDIA GeForce 1650 4 GB GDDR5
    Sound Card
    None
    Monitor(s) Displays
    Dell XPS 15 7590, 15.6" InfinityEdge Anti-Glare, Non-Touch
    Screen Resolution
    1920 x 1080
    Hard Drives
    512 GB M.2 PCle NVMe SK Hynix
    PSU
    130W Power Adapter
    Case
    Dell XPS 15 7590
    Cooling
    Air
    Mouse
    Logitech M510
    Keyboard
    Laptop
    Internet Speed
    Download: 400 Mbps, Upload: 203 Mbps
    Browser
    Google Chrome
    Antivirus
    ESET Smart Security Premium, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.35.0
Hi, @garioch7

I'm a fellow dinosaur and I did not notice this printer issue in a fresh install Windows 11 24H2, on a relatively old laptop. WP is loading with my printer off without any noticeable delay. I would say this issue is affecting some HW configurations, I maybe wrong.
 

My Computer

System One

  • OS
    Windows 11 Pro Version: 24H2 Build 26100.2894
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel- i7-1255U
    Memory
    16 MB DDR4
    Graphics Card(s)
    Nvidia
    Monitor(s) Displays
    Built-in
    Screen Resolution
    1920x1080
    Hard Drives
    500 GB SSD + 1 TB HDD
    Keyboard
    Built-in
    Mouse
    Microsoft Wireless
    Internet Speed
    3 MB/sec
    Antivirus
    Windows Security
I also started with WP 5.1 for Windows on my first computer in '92, even took classes at local Community College.

My WP 2021 opens just fine on the latest update Version 24H2 Build 26100.2454. I do have an older program that I got a message about having to reinstall it.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
It could well be a hardware configuration issue, if others have not noted the issue. It could also relate to the make/model of printer and/or the printer driver. It might also be only WP Office 2021 that is affected and not earlier versions, or some combination thereof.

Thank you for your feedback. It is nice to know that I am not the sole surviving WP dinosaur!

Have a great day.

Regards,
Phil
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Version 24H2 (Build 26100.3775)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS8930 SE
    CPU
    Intel i7-9700K 4700 MHz
    Motherboard
    Dell XPS 8930
    Memory
    32 GB (4 x 8GB SK Hynix DDR4 @1333 MHz) (2666 MHz)
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 (6 GB) GDDR6 300 MHz
    Sound Card
    None
    Monitor(s) Displays
    Dell UltraSharp U2518D 25"
    Screen Resolution
    2560 x 1440
    Hard Drives
    NVMe Intel 1024 TB
    Seagate 2 TB, SATA-III
    PSU
    850 W Gold Standard
    Case
    Dell XPS 8930 Base (Special Edition)
    Cooling
    Air
    Keyboard
    Dell 0G4D2W
    Mouse
    Dell MOCZUL
    Internet Speed
    Download 553 Mbps, Upload 686 Mbps
    Browser
    Google Chrome
    Antivirus
    ESET Smart Security Premium, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.1.31
  • Operating System
    Windows 11 Pro Version 23H2 (Build 26100.3775)
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 7590
    CPU
    i7-9750H 4.5 GHz
    Motherboard
    Dell XPS 15 7590
    Memory
    16 GB (2 x 8GB @ 1333 MHz) DDR4-2666 MHz
    Graphics card(s)
    NVIDIA GeForce 1650 4 GB GDDR5
    Sound Card
    None
    Monitor(s) Displays
    Dell XPS 15 7590, 15.6" InfinityEdge Anti-Glare, Non-Touch
    Screen Resolution
    1920 x 1080
    Hard Drives
    512 GB M.2 PCle NVMe SK Hynix
    PSU
    130W Power Adapter
    Case
    Dell XPS 15 7590
    Cooling
    Air
    Mouse
    Logitech M510
    Keyboard
    Laptop
    Internet Speed
    Download: 400 Mbps, Upload: 203 Mbps
    Browser
    Google Chrome
    Antivirus
    ESET Smart Security Premium, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.35.0
Forgot to mention, my WP 2021 is on a Desktop but I also have WP X9 on a Notebook which is at the latest Windows Build, also opens speedily.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
@Berton ,

Thank you for your reply. I guess it must be my hardware or printer or its interface software.

Have a great day.

Regards,
Phil
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Version 24H2 (Build 26100.3775)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS8930 SE
    CPU
    Intel i7-9700K 4700 MHz
    Motherboard
    Dell XPS 8930
    Memory
    32 GB (4 x 8GB SK Hynix DDR4 @1333 MHz) (2666 MHz)
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 (6 GB) GDDR6 300 MHz
    Sound Card
    None
    Monitor(s) Displays
    Dell UltraSharp U2518D 25"
    Screen Resolution
    2560 x 1440
    Hard Drives
    NVMe Intel 1024 TB
    Seagate 2 TB, SATA-III
    PSU
    850 W Gold Standard
    Case
    Dell XPS 8930 Base (Special Edition)
    Cooling
    Air
    Keyboard
    Dell 0G4D2W
    Mouse
    Dell MOCZUL
    Internet Speed
    Download 553 Mbps, Upload 686 Mbps
    Browser
    Google Chrome
    Antivirus
    ESET Smart Security Premium, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.1.31
  • Operating System
    Windows 11 Pro Version 23H2 (Build 26100.3775)
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 7590
    CPU
    i7-9750H 4.5 GHz
    Motherboard
    Dell XPS 15 7590
    Memory
    16 GB (2 x 8GB @ 1333 MHz) DDR4-2666 MHz
    Graphics card(s)
    NVIDIA GeForce 1650 4 GB GDDR5
    Sound Card
    None
    Monitor(s) Displays
    Dell XPS 15 7590, 15.6" InfinityEdge Anti-Glare, Non-Touch
    Screen Resolution
    1920 x 1080
    Hard Drives
    512 GB M.2 PCle NVMe SK Hynix
    PSU
    130W Power Adapter
    Case
    Dell XPS 15 7590
    Cooling
    Air
    Mouse
    Logitech M510
    Keyboard
    Laptop
    Internet Speed
    Download: 400 Mbps, Upload: 203 Mbps
    Browser
    Google Chrome
    Antivirus
    ESET Smart Security Premium, plus Malwarebytes Premium
    Other Info
    BIOS Version 1.35.0
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