DHCP Auto-configure IP Addresses Problem

I agree Andrew, she wasn't very well informed. I did make a call to their support number but the person who I talked to had such bad English, we couldn't get any thing of any substance done. He finally just told me to call back at a different time to talk to someone else. I may try that later today. Meanwhile, I have been able to identify the bridged port and will be attaching another router to create another local network.

The magic words are "I need to be transferred to tier-two support."

It's works as a get out of jail card for the poor tier-one person. They're following some canned script or procedure that your ISP has instituted. No free thinking is allowed or encouraged.

garlin said:

The magic words are "I need to be transferred to tier-two support."

It's works as a get out of jail card for the poor tier-one person. They're following some canned script or procedure that your ISP has instituted. No free thinking is allowed or encouraged.

Click to expand...

so true. thanks for saying that. I will point out, your mileage may vary whether they actually do that.