Do I trust this software?


This is about the shop suing the customer
I was referring to BunnyJ's post about the customer not being able to be sued if they are telling the truth about the shop.
 

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I was referring to BunnyJ's post about the customer not being able to be sued if they are telling the truth about the shop.
He can be sued, you can file a law suit over anything.

The issue is can the business win and it's going to be difficult. Given how they installed software that the customer didn't ask for the customer can claim it was Spyware.

To me, as a business you never install software without telling the customer.
 

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He can be sued, you can file a law suit over anything.

The issue is can the business win and it's going to be difficult. Given how they installed software that the customer didn't ask for the customer can claim it was Spyware.

To me, as a business you never install software without telling the customer.
I think it comes down to who has the most convincing proof.
 

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    Intel Core i7-10700K
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    ASRock Z490 Phantom Gaming 4/ax
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    16GB (8GB PC4-19200 DDR4 SDRAM x2)
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    NVIDIA GeForce GTX 1050 TI
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    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
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    750 Watts (62.5A)
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    PowerSpec/Lian Li ATX 205
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    Logitech K270
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    Microsoft Edge and Firefox
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    ESET Internet Security
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    Windows 11 Canary Channel
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    PowerSpec G156
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    Intel Core i5-8400 CPU @ 2.80GHz
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    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
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    1920x1080
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    Samsung 970 EVO 500GB NVMe
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    Logitek M185
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    Logitek K270
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    Firefox, Edge and Edge Canary
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    Windows Defender

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Given how they installed software that the customer didn't ask for

The OP doesn’t know if they installed it or not. They said so much themselves.
 

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    Windows 11 Pro 23H2 Build: 22631.4249
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    QHD 2880 x 1800 OLED
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    M.2 512GB
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    …still on a horse.
I think it comes down to who has the most convincing proof.

I think we’re lost. The only person that has to prove anything is the one being sued. You can’t make libel claims without proof.
All the business has to say is that they didn't install the software and the defaming claim has caused damages.
 

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    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
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    ASUS ROG Maximus VI Formula
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    32.0 GB of I forget and the box is in storage.
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    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
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    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
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    Silverstone 1500
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    Windows 11 Pro 23H2 Build: 22631.4249
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    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
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    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
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    16GB LPDDR5 RAM
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    M.2 512GB
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    …still on a horse.
And the defaming only has to be potential. Once out there in print, it’s hard to take it back. The Internet is almost 100% forever
 

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    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
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    32.0 GB of I forget and the box is in storage.
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    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
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    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
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    Corsair K95 / Logitech diNovo Edge Wireless
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    Windows 11 Pro 23H2 Build: 22631.4249
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    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
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    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
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    16GB LPDDR5 RAM
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    Intel Iris Xe Graphics Processor
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    Defender / Malwarebytes
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    …still on a horse.

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Preponderance of the evidence in most civil cases. - To defame someone or entity online has potential to forever cause damages. Anyone searching a name, which people do all the time, could find these claims/comments.
 

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    Sin-built
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    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
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    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
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    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
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    Corsair K95 / Logitech diNovo Edge Wireless
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    Internet Speed
    1000/400Mbps
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    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
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    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
I think we’re lost. The only person that has to prove anything is the one being sued. You can’t make libel claims without proof.
All the business has to say is that they didn't install the software and the defaming claim has caused damages.
Ah.. the plaintiff has to prove that the claim made about their company is false.
 

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    Windows 11 Home(Release Preview) - 24H2 - 26100.3909
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    AMD Ryzen 5 5600G
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    Asus ROG Strix B550-F
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    4K, 1080p
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    EVGA BQ 700w 80+ Bronze
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    Zalman i3 NEO
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    Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
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    Firefox and Edge
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    Speakers: Klipsch ProMedia 2.1
Ah.. the plaintiff has to prove that the claim made about their company is false.

In Australia, a plaintiff only needs to prove that the material published by the defendant contained one or more defamatory claim. That’s pretty easy here now. The person being sued has to prove that what they said is substantiated, if they say “This software was on my computer when I got home” I don’t believe that’s going to cut it.

In this case, the op not only doesn’t know where the app came from, they falsely believed it was an app that “scans for spam and scams”
It’s an email app. He’s probably failed already.

It would be different if they knew how to check logs to see exactly when it was installed and could prove it was during the time that the techs had the PC, but by the time a defamation hearing came about, I’m going to wager that this information is long gone, in fact it is already.

So getting online and bagging a business “in this case” could get you sued.
 

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  • OS
    Windows 11 Pro 23H2 Build 22631.5039
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    Sin-built
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    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.

My Computers

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  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Like beauty, that's in the eye of the beholder...

A Guy
 

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  • OS
    Windows 10 Home x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    INTEL Core i5-11400
    Motherboard
    ASUS PRIME H570-PLUS
    Memory
    KINGSTON HyperX Fury Black DDR4 16GB (2 x 8GB) 3200MHz, CL16
    Graphics Card(s)
    EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
    Monitor(s) Displays
    LG 32MA68HY 32" IPS
    Screen Resolution
    1920 x 1080
    Hard Drives
    SAMSUNG 250GB 970 EVO Plus NVMe, M.2 SSD, Crucial 250GB MX500, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    CORSAIR RM550x 80 PLUS Gold 550W
    Case
    ANTEC P10 FLUX
    Cooling
    be quiet! Pure Rock 2, 5 x 120 mm Case Fans
    Internet Speed
    480 + Mbps Up/ 12+ Mbps Down
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast
  • Operating System
    Windows 10 Home x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel Core i5-750
    Motherboard
    ASUS P7P55D
    Memory
    Kingston HyperX Fury Black 8GB (2x4GB) DDR3-1600MHz CL8
    Graphics card(s)
    MSI GeForce GT 240 N240GT-MD1G/D5 1 GB DDR5
    Monitor(s) Displays
    LG 32MA68HY 32" IPS
    Screen Resolution
    1980x1040
    Hard Drives
    Samsung Electronics 840 EVO 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    Antec TruePower New TP-550 550W
    Case
    Antec 300
    Cooling
    Cooler Master Hyper 212+, 4 Noctua NF-P12 120mm, 1 Noctua NF-P14 FLX
    Internet Speed
    480+ Mbps Down/12+Mbps Up
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast

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