Face Recognition Not Turning On


I'm going into settings-accounts-passkeys clicking on the ... and I get
1714507676986.png
If I do a Safe Boot will it allow me to delete the passkey?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel(R) Core(TM) i7-13700KF LGA1700 CPU @ 3.4GHz max
    Motherboard
    Gigabyte Z790 Aorus Elite AX (rev.1.1)
    Memory
    CORSAIR Vengeance 64GB (2 x 32GB) DDR5 DRAM 5200MT/s
    Graphics Card(s)
    Zotac Gaming Geforce RTX 4070 twin edge 12GB 192bit GDDR6X
    Sound Card
    n/a
    Monitor(s) Displays
    1. ASUS VK246 TFT LCD 24" wide 3440x1440 2.Dell 2005fpw 1680x1050
    Screen Resolution
    1. 3440 x 1440 2. 1680 x 1050
    Hard Drives
    WDC WD850x 1TB Series M2 2280 1TB
    WDC WD 850x 2TB
    WDC WD2001fzex 2TB
    PSU
    Corsiar RM1000x
    Case
    Phanteks Enthoo Pro
    Cooling
    EX-Nucleus AIO CR360 Lux D-RBG
    Keyboard
    Razer Blackwidow Elite
    Mouse
    Razer Deathadder
    Internet Speed
    500G/s
    Browser
    Floop
    Antivirus
    Microsoft Defender

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
Frustrating morning. Went into my Microsoft account, no reference to any passkey settings, so I changed the password. I also changed my net.live account password. That didn't fix anything.
Followed the instructions for removing the PIN , accounts>sign-in-options>PIN button, didn't show the screen that has the remove PIN option, I the "Making sure it's you" box with a PIN entry field, under the field has a message "I forgot my PIN". If I enter my PIN it goes back to the Sign-in Options menu box. If I choose "I Forgot my PIN" ir loops back to the "Making sure it's you" box.

No progress.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel(R) Core(TM) i7-13700KF LGA1700 CPU @ 3.4GHz max
    Motherboard
    Gigabyte Z790 Aorus Elite AX (rev.1.1)
    Memory
    CORSAIR Vengeance 64GB (2 x 32GB) DDR5 DRAM 5200MT/s
    Graphics Card(s)
    Zotac Gaming Geforce RTX 4070 twin edge 12GB 192bit GDDR6X
    Sound Card
    n/a
    Monitor(s) Displays
    1. ASUS VK246 TFT LCD 24" wide 3440x1440 2.Dell 2005fpw 1680x1050
    Screen Resolution
    1. 3440 x 1440 2. 1680 x 1050
    Hard Drives
    WDC WD850x 1TB Series M2 2280 1TB
    WDC WD 850x 2TB
    WDC WD2001fzex 2TB
    PSU
    Corsiar RM1000x
    Case
    Phanteks Enthoo Pro
    Cooling
    EX-Nucleus AIO CR360 Lux D-RBG
    Keyboard
    Razer Blackwidow Elite
    Mouse
    Razer Deathadder
    Internet Speed
    500G/s
    Browser
    Floop
    Antivirus
    Microsoft Defender
that doesn't make much sense, are you sure you are logging in using the same microsoft account as the computer?

You can also try creating another user account and see if signing into that account fixes the issue. Then you can delete the other account.

Lets also try switching your microsoft account to a local account

www.elevenforum.com

Switch to Local Account from Microsoft Account in Windows 11

This tutorial will show you how to switch to a local account from a Microsoft account to sign in to Windows 11 with instead. You can sign in to Windows 11 with a local account or a Microsoft account. However, you can easily switch between using a local account or a Microsoft account to sign in...
www.elevenforum.com www.elevenforum.com

Then you can rejoin it to a microsoft account later.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
I know this sounds weird, but my Windows 11 changed by itself to doing Hello using a PIN. I could choose Face, but I had to do that manually. I was playing with Dynamic Lock as I was investigating, and it told me I couldn't use Dynamic Lock because Bluetooth was turned of. Even though my camera is USB, Face started working as the default after I turned Bluetooth on. Sounds like a bug, but turning on Bluetooth fixed my problem.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built i9
rsumrall said:
I know this sounds weird, but my Windows 11 changed by itself to doing Hello using a PIN. I could choose Face, but I had to do that manually. I was playing with Dynamic Lock as I was investigating, and it told me I couldn't use Dynamic Lock because Bluetooth was turned of. Even though my camera is USB, Face started working as the default after I turned Bluetooth on. Sounds like a bug, but turning on Bluetooth fixed my problem.
Click to expand...
Hmm.....passkeys do like having bluetooth turned on.....interesting.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
You must log in or register to reply here.

Similar threads

How to switch off AI face recognition?
2
Replies
31
Views
488
pumpkinwillow
P
Time falls increasingly behind, occasional BSOD, now laptop not turning on at all
Replies
3
Views
807
Spunk
Spunk
Bitlocker not turning on via PS script
Replies
1
Views
3K
neemobeer
neemobeer
  • Article Article
Facebook shutting down Face Recognition system
Replies
8
Views
1K
clam1952
clam1952
Solved Windows Hello Face Recognition not Working in 10.0.22000.100
Replies
7
Views
4K
Marcus Vinicus
Marcus Vinicus

Latest Support Threads

Latest Tutorials

Back
Top Bottom