Fixing a HP laptop - very very slow


Tell them to buy a new Laptop in the most polite way you can think of.

Don't waste your time on old hardware trying to run Windows 11 or even Windows 10.

" I am not sure if this was purchased with win 10 or with win 11."

Very unlikely, more like Vista, at best Windows 7/8.
 

My Computer

System One

  • OS
    Windows 11
I will install a new SSD and report back when it is done.
Also a Scan of the hard drive revealed no errors and a defrag was done.
I'm sure the HDD is a slow 5400 RPM drive. This will decrease the laptops speed dramatically.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
An SSD will make a big difference - and a clean install probably will as well. I'd also clean install Windows 11. It's no slower than 10 and maybe even slightly faster. How full is the current disk? That can slow things up too. SSD's are quite cheap now so getting one bigger than you need can be worth it. I believe they perform better the more free space there is. Someone may correct me on that as not sure where I heard it a long time ago, but the more free space, it's supposed to make the ssd that bit faster apparently.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
An SSD will make a big difference - and a clean install probably will as well. I'd also clean install Windows 11. It's no slower than 10 and maybe even slightly faster. How full is the current disk? That can slow things up too. SSD's are quite cheap now so getting one bigger than you need can be worth it. I believe they perform better the more free space there is. Someone may correct me on that as not sure where I heard it a long time ago, but the more free space, it's supposed to make the ssd that bit faster apparently.
When it comes to my SSDs I keep the used space as low as I can. I've never come close but I will not go over 80%. Before I would allow my drive to get that full I would unallot 10% or more of the drive space to allow for over provisioning.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I Don't hear the word "Defrag" much any more! That may have been a necessary thing to do to an old HD, to keep it running efficiently, but we don't Defrag an SSD. Don't even think about it. There is built in logic to take care of where everything is put.
With the old HD's, I developed the routine to clean out every piece of junk that windows and the browsers could create. And that was nothing complicated, just a simple DOS Batch File.

For years, as a working Computer Tech, my speciallity has been efficiency and performance.
I always loved hearing "Dang! It didn't run that fast when it was new!" from my customers.

So when anyone says, "it's running SO Slow!" I just want to say, "Bring it on down here, and I'll fix that for you".
If you have a PC with limited resources, the secret is to limit the work load you put on it. Then tweak it out, for maximum performance.
If a PC is having trouble with the Full Blown version of Windows 11, or instance, there are lighter alternatives. We all know about Lite Beer, or Lite Sodas, well.....there are Lite versions of Windows too.

Nuff said,
TM :cool:
 

My Computer

I Don't hear the word "Defrag" much any more!
I remember watching the programs graphics of the files being moved around. We've come a long way since then. :-)
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I used to just love running that old Defrag. Yes, watching those little blocks of data moving around was a real blast. :roflmao:

"Running SO Slow!" could also be an overload of "Crap". That is, .tmp files, and Temporary Internet Files created by the Browsers. There is no built in, Automatic, removal of those things, and most of the Cleanup programs that I've seen won't remove those either. Even Windows Cleanup just ignores them.
So, in defense of my own systems, I wrote a Batch File to remove every bit of Garbage that I could find.
Some of it, is pretty well hidden. That was about a year ago, and I'm still finding new places where junk files hide. Every time I find a new hiding place for junk files, I add that location to my Cleanup.bat program.

The most junk my batch file deleted in just one day, was 340K files.
In the old days, I'd run a Defrag after such a cleaning, but with my SSD, I don't have to worry about it.
Firmware in the SSD takes care of it.

TM :cool:
 

My Computer

At the risk of treading on toes....... if you want a top to bottom, side to side, cleaning try Privazer. Have seen nothing like it tbh. It cleans nooks and crannies I'd never even HEARD of and I've been doing this stuff since XP.

Free PC cleaner & Privacy tool <-------- Link to it here
 

My Computer

System One

  • OS
    Win11
    Computer type
    Laptop
    Manufacturer/Model
    Asus
    CPU
    Ryzen 7 6800H
    Memory
    32GB DDR5 G Skill Ripjaws
    Graphics Card(s)
    Geforce RTX 3050
    Monitor(s) Displays
    144 Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Micron 2400 512gb ssd
    Case
    Absolutely beautiful lol
    Mouse
    Logitech 305
    Browser
    Edge/Firefox
    Antivirus
    Windows Defender
4GB ram is barely enough for modern browsers. You need at least 8GB for a functional OS.

Upgrade the ram to 8GB and convert the hard drive to an ssd and you will see a noticeable improvement.

I also suggest reinstalling windows and wiping everything out (after backing up their data of course)

Stay away from software "cleaners". Just use disk cleanup.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc

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