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What's really annoying is that the OP can't be bothered to write carefully with some punctuation. I think he should put in a bit more effort if he wants us to give of our own time.

As long they they can manage “Have you tried to turn it off, then turn it back on again” they’ll probably do OK?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)

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