Solved How do I get rid of second account?

Snowfan · Jul 15, 2023

I use the one with the picture and do not know why the other one showed up a few days ago.

Brink · Jul 15, 2023

Hello Eric,

If you used netplwiz to automatically sign in to your account at startup, then any changes made to you password or computer name afterwards would cause a failed sign in with a duplicate account showing like that.

If this is the case, then you could just update netplwiz using option one below to fix this.

Enable or Disable Automatically Sign in Account at Startup in Windows 11

This tutorial will show you how to enable or disable automatically sign in to a specific account at startup to boot directly to the desktop in Windows 11. By default at the startup of Windows 11, you need to dismiss the Lock screen, select the account you want to sign in to on the Sign-in...

www.elevenforum.com

Snowfan · Jul 15, 2023

Thanks for replying. I did run netplwiz a few days agoand see only the correct user.

Brink · Jul 15, 2023

In that case, go ahead and set up netplwiz again to make sure it's using your correct password to see if that removes the duplicate on the sign-in screen.

I edited out your email address in your screenshot so evil bots can't use it to spam.

Bree · Jul 15, 2023

Snowfan said:
Thanks for replying. I did run netplwiz a few days ago and see only the correct user.

I note that your box for 'Users must enter a user name and password to use this computer' is un-ticked.

This suggests that you have as some time set up an automatic sign in. If the user account password has changed since then you will your see user name twice on the sign in screen at start up, once for the incorrect password and again for the real account. There is only the one account, so Netplwiz will not show two of them. The solution is either to tick the box for 'Users must enter a user name and password....' or to set up automatic sign in again using the correct password.

Spunk · Jul 15, 2023

Go to Search and type sysdm.cpl Press Enter go to the Advanced tab/User Profiles click Settings. This will list all of the users on the computer. You want to leave the Default Profile, Guest and Administrator alone.
If you user profile is listed twice you can select the User Profile with the smaller size and press the Delete button. Restart the computer and you shouldn't see the other name at login.

badrobot · Jul 15, 2023

Bree said:
I note that your box for 'Users must enter a user name and password to use this computer' is un-ticked.

This suggests that you have as some time set up an automatic sign in. If the user account password has changed since then you will your see user name twice on the sign in screen at start up, once for the incorrect password and again for the real account. There is only the one account, so Netplwiz will not show two of them. The solution is either to tick the box for 'Users must enter a user name and password....' or to set up automatic sign in again using the correct password.

This should definitely work.

Snowfan · Jul 16, 2023

I ticked the box where it says 'Users must enter a user name and password....' and it worked. If I recall correctly I unticked it thinking when I boot up it would fly by the Pin/Password thing to get in.

THANK YOU.

Brink · Jul 16, 2023

Great news. :party:

This happens since netplwiz doesn't automatically get updated when you change your account's password or change the computer name. Manually updating netplwiz fixes the issue.

badrobot · Jul 16, 2023

Snowfan said:
I ticked the box where it says 'Users must enter a user name and password....' and it worked. If I recall correctly I unticked it thinking when I boot up it would fly by the Pin/Password thing to get in.

THANK YOU.

You can try to untick it again and make sure to type in the correct password so you won't get that extra username again. Then it should bypass the password.

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