HP Inkjet Printer. Help uninstalling old one and re installing a new one


Possibly the messages are coming from hp smart on my phone. I don't know.... But that still works .... occasionally to print
So do I uninstall it?
Wish I had not bought the printer now
Though the printer itself is not the problem.
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
polli said:
So do I uninstall it?
Click to expand...
No, I have an android phone and all it has is disable or force stop just disable it you should be able to go back in an re-enable later, if you have an iPhone it should be something similar
 

My Computer

System One

  • OS
    Windows 11 Pro (x64) Version 23H2 Used Enablement Package (build 22631.2861)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer Aspire TC-1760 1.0
    CPU
    2.10 gigahertz Intel 12th Gen Core i7-12700
    Motherboard
    Acer Aspire TC-1760 1.0 Bus: 100 megahertz UEFI: American Megatrends Inc. R01-A4 02/21/2022
    Memory
    15.78 of 16 Gigabytes Usable Installed Memory
    Graphics Card(s)
    Intel(R) UHD Graphics 770 [Display adapter]
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    Acer KA242Y A (24.0"vis, s/n 6243003C23E00, October 2022)
    Screen Resolution
    1920 x 1080
    Hard Drives
    c: (NTFS on drive 1) * 510.74 GB SSD
    d: (NTFS on drive 0) 1.00 TB 7200rpm SATA HHD
    * Operating System is installed on c:
    PSU
    300w OEM
    Case
    OEM
    Cooling
    OEM
    Keyboard
    OEM
    Mouse
    Logitech M325 add-on
    Internet Speed
    Vz Fios; Png 20ms DL 110.82Mbps UL 122.49Mbps | speedtest
    Browser
    FireFox (64bit) Updated Regulary, now at 125.0.3 (64bit)
    Antivirus
    Windows Security | Came with Norton Ultra trial but has since been uninstalled
    Other Info
    Canon MG3200 Printer
Hp smart
 

Attachments

  • Screenshot_20240106_211003_Settings.jpg
    Screenshot_20240106_211003_Settings.jpg
    64.6 KB · Views: 3

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome

My Computer

System One

  • OS
    Windows 11 Pro (x64) Version 23H2 Used Enablement Package (build 22631.2861)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer Aspire TC-1760 1.0
    CPU
    2.10 gigahertz Intel 12th Gen Core i7-12700
    Motherboard
    Acer Aspire TC-1760 1.0 Bus: 100 megahertz UEFI: American Megatrends Inc. R01-A4 02/21/2022
    Memory
    15.78 of 16 Gigabytes Usable Installed Memory
    Graphics Card(s)
    Intel(R) UHD Graphics 770 [Display adapter]
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    Acer KA242Y A (24.0"vis, s/n 6243003C23E00, October 2022)
    Screen Resolution
    1920 x 1080
    Hard Drives
    c: (NTFS on drive 1) * 510.74 GB SSD
    d: (NTFS on drive 0) 1.00 TB 7200rpm SATA HHD
    * Operating System is installed on c:
    PSU
    300w OEM
    Case
    OEM
    Cooling
    OEM
    Keyboard
    OEM
    Mouse
    Logitech M325 add-on
    Internet Speed
    Vz Fios; Png 20ms DL 110.82Mbps UL 122.49Mbps | speedtest
    Browser
    FireFox (64bit) Updated Regulary, now at 125.0.3 (64bit)
    Antivirus
    Windows Security | Came with Norton Ultra trial but has since been uninstalled
    Other Info
    Canon MG3200 Printer
polli said:
Though the printer itself is not the problem.
Click to expand...
Are you positive the problem isn't with the printer? Have you tested the printer on any another device besides your phone. With the printing problem you're having when using your phone and not being able to connect the printer to your computer I have my doubts.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Thanks for all the advice. Its been helpful
Butt hink I will take a break from thinking about it at the moment As dont feel up to it.
Maybe back later But thanks again
My printer still throws out lots of paper blank but occasionally will print !
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
HP-Smart app wont open , sometimes after a looong waiting !
Got it from the store , uninstalled it .
Is there another way of downloading/installing this app , in a working way ........?? 🥴
 

My Computer

System One

  • OS
    Windows11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    i7
    Motherboard
    z97k
    Memory
    32GB
    Graphics Card(s)
    nVidia
    Sound Card
    Realtek
    Hard Drives
    3
    Cooling
    air
This is the main page to installing the HPSA (HP Smart App):
HP printer setup (HP Smart app)

What I don't like is the requirement to accept all cookies. When I started researching pietcorus2 "Is there another way?" I could adjust my choices but you can't for the HPSA.

Section 2 #3:
Screenshot 2024-01-29 at 07-20-33 HP printer setup (HP Smart app) HP® Support.png
I wonder if you went in after the working install and adjusted the choices; would it break the install?
It does have performance and targeting cookies.

This takes you to:
Unable to download and install the HP Smart printer app

If the above doesn't work, near the bottom you have one more choice for a failed install: 123.hp.com

123.hp.com - Printer setup from the HP® Official site

Welcome to the HP® Official website to setup your printer. Get started with your new printer by downloading the software. You will be able to connect the printer to a network and print across devices.
123.hp.com
 

My Computer

System One

  • OS
    Windows 11 Pro (x64) Version 23H2 Used Enablement Package (build 22631.2861)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer Aspire TC-1760 1.0
    CPU
    2.10 gigahertz Intel 12th Gen Core i7-12700
    Motherboard
    Acer Aspire TC-1760 1.0 Bus: 100 megahertz UEFI: American Megatrends Inc. R01-A4 02/21/2022
    Memory
    15.78 of 16 Gigabytes Usable Installed Memory
    Graphics Card(s)
    Intel(R) UHD Graphics 770 [Display adapter]
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    Acer KA242Y A (24.0"vis, s/n 6243003C23E00, October 2022)
    Screen Resolution
    1920 x 1080
    Hard Drives
    c: (NTFS on drive 1) * 510.74 GB SSD
    d: (NTFS on drive 0) 1.00 TB 7200rpm SATA HHD
    * Operating System is installed on c:
    PSU
    300w OEM
    Case
    OEM
    Cooling
    OEM
    Keyboard
    OEM
    Mouse
    Logitech M325 add-on
    Internet Speed
    Vz Fios; Png 20ms DL 110.82Mbps UL 122.49Mbps | speedtest
    Browser
    FireFox (64bit) Updated Regulary, now at 125.0.3 (64bit)
    Antivirus
    Windows Security | Came with Norton Ultra trial but has since been uninstalled
    Other Info
    Canon MG3200 Printer
You must log in or register to reply here.

Similar threads

Epson A3 inkjet printer
Replies
2
Views
207
cereberus
cereberus
  • Article Article
New HP Dragonfly Folio G3 Laptop, 34" All-in-One, and more
Replies
0
Views
750
Brink
Brink

Latest Support Threads

Latest Tutorials

Back
Top Bottom