Issues Booting 24H2


IanMosley

IanMosley

Windows Insider
Power User
VIP
Local time
12:09 PM
Posts
972
Location
UK
OS
Windows 11 Pro 24H2 (Build 26100.3037)
I have an issue booting my device -

Sometimes when I boot from 'cold' device it sometimes appears to 'loop' in the the initial BIOS process(es) and repeated hard shutdowns do not clear it. The only way I can clear it is to remove the AC power source - that is by unplugging the AC power cable. Dell are looking into this by a long outstanding Service Request; it's made the more difficult as I'm not not able to provide any diagnostics. In trying to resolve this, Dell have replaced my MOBO 3 times and, on the last occasion, the processor as well.

If my device gets past this situation, I expect to be be presented with my Boot Menu screen -

Windows Boot Menu.webp

I usually pick the 'Windows 11' option and my device opens the Windows 11 login window.

Windows Login.webp

However, a fair percentage of the times it completely misses out the Boot Menu screen and goes straight to the Windows login window

I have my Windows boot drive configured thus -

1.webp

Can anyone suggest what is happening?
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (Build 26100.3037)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision 3660 Tower Workstation
    CPU
    12th Gen Intel(R) Core(TM) i9-12900 5.10 GHz
    Motherboard
    64-bit operating system, x64-based processor
    Memory
    32.00 GB
    Graphics Card(s)
    Intel UHD Graphics 770
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Dell P2714H Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x 512GB NVME PC801 NVMe SK hynix - BOOT
    1 x 1TB Seagate ST1000LM049-2GH172 Internal HDD
    1 x 1TB Seagate STGX4000400 External HDD
    1 x 2TB Seagate STGX4000400 External HDD
    1 x 4TB Seagate STGX4000400 External HDD
    PSU
    300 Watts
    Cooling
    Air
    Keyboard
    Microsoft Wired Keyboard 600
    Mouse
    Microsoft USB Basic Optical Mouse v2.0
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes Premium
    Other Info
    BaseBoard Manufacturer Dell Inc.
    BaseBoard Product 0J1CP3
    BaseBoard Version A01
If you have been in touch with Dell Support, they probably already suggested this. Set your Bios to Defaults. Also, download and Flash the latest Bios from the Dell download page. Can you restart and press F12 and run the Dell Diagnostics? This would also be your one time Boot menu.

You may want to remove the Easeus and Macrium Boot items from your Boot menu.
Try one at a time and see if that improves. You don't need these items in your boot menu. You can build USB Boot Flash drives for these apps to boot from, if you want to use them and manually backup or whatever you are doing with these items.
 

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
You may need to reinstall the system.
 

My Computer

System One

  • OS
    Windows 11 Pro for Workstations x64 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell 5820 XL Tower
    CPU
    Intel Xeon W-2195 18c 36t 2,3 - 4,3GHz
    Motherboard
    Dell 0TVW7J
    Memory
    8x32GB (256GB) DDR4 ECC registered Samsung 2400MHz CL17
    Graphics Card(s)
    Manli Gallardo RTX 3080 Ti
    Sound Card
    Integrated with Technics SU-VZ320, Jamo Cornet 145, Yamaha YST-SW80
    Monitor(s) Displays
    Kingston HyperX Armada 25 240Hz
    Screen Resolution
    1920x1080
    Hard Drives
    SK Hynix SC401 SSD 1TB(OS), Seagate Skyhawk Survelliance 6TB, Seagate 2TB, Toshiba 1TB, LiteOn LCS256M6S 2.5 7mm SSD 256GB
    PSU
    Delta Electronics H950EF-00 950W
    Case
    Dell Precision 5820 XL Tower
    Cooling
    Air
    Keyboard
    Asus ROG Claymore II
    Mouse
    Asus ROG Chakram
    Internet Speed
    5Mb/s DL 0,5Mb/s UL
    Browser
    Chrome
    Antivirus
    Kaspersky Internet Security 2024
For diagnosing hardware issues [outside of Windows] I use a Linux LiveUSB Thumb drive to see if most things work. The drive acts as a portable OS and helps in checking many of the resources of the motherboard.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
just a few thoughts.
first i would check within the BIOS the boot manager and remove anything that is not needed and just leave the Windows Boot entry.

second check system configuration (windows tools) and see what is the boot menu and startup menu.

thirdly at the Admin command prompt run > sfc /scannow <

lastly i would check in advanced system settings > Advanced > startup and recovery press the settings button
on this menu 'untick' Automatic Restart.

see if that gives any improvement. best of luck, Steve ..
 

My Computers

System One System Two

  • OS
    Win 11 Home 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    250GB C:/Windows .. 750GB D:/Home.
    2x 1TB USB HDD External Backup/Storage.
    Internet Speed
    900MB full fibre
    Browser
    Vivaldi .. Browser, Calendar, eMail.
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Open Source Software
  • Operating System
    Windows 11 Home 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 5 5500u
    Motherboard
    HP
    Memory
    32GB DDR4 3200
    Graphics card(s)
    AMD Radeon GPU
    Sound Card
    RealTek
    Monitor(s) Displays
    HP
    Hard Drives
    1TB WD blue SN580 M2 SSD Partitioned.
    250GB C:/Windows .. 750GB D:/Home.
    2x 1TB HDD External Backup/Storage.
    Internet Speed
    900MB Full Fibre
    Browser
    Microsoft Edge
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Windows Software
    'The Wife's Computer'
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