I've been having several BSOD for months with no fix


mirouhml

New member
Local time
1:40 AM
Posts
4
OS
Windows 11
Hello guys, I've had a lot of BSOD over the past months and I am very sick of it I tried a lot of solutions and couldn't fix it, I'll start with a breakdown of what happens then I'll explain what I did to fix it.

These are the specs I have:
Laptop: Asus ROG Strix G614JV
CPU: 13th Gen Intel(R) Core(TM) i9-13980HX 2.20 GHz
RAM: 32.0 GB (2 separate sticks)
GPU: Nvidia GeForce RTX 4060
Wndows: 23H2 Build 22631.4974

Breakdown of the issue:
My laptops starts to act slow, sometimes switching windows is so slow as well, my usage of the ram is around 60% at the time it happens, CPU is low, browsers sometimes crash, discord as well, then after a while I get a BSOD, I got several ones I'll state them:

  1. WHEA UNCORRECTABLE ERROR
  2. CRITICAL PROCESS DIED
  3. IRQL_NOT_LESS_OR_EQUAL
  4. Hypervisor Error
  5. Exception On Invalid Stack
My main work is web dev, and I use WSL2 with VSCode to work, I'll explain what I've tried:

  1. The first guess of mine was that one of the rams was faulty so I did a stress check using MemTest64 I left it the whole night and did it twice and it passed all the tests.
  2. I reinstalled windows from scratch removed everything and did a clean install, was fine for a bit then started happening again.
  3. The latest windows version 24H2 fails to install every time I try to install it I thought it might fix the issue but apparently I can't even install it.
  4. I tried playing demanding games where everything runs at almost 100% to see if I can prove it's the RAM causing issues but I never face an issue while playing games.
  5. I tried doing that recovery feature to reinstall windows but it failed with this error Windows failed to install the following update with error 0x80242016: Windows 11, version 23H2.
I am not sure what to try anymore or what to suspect of being the cause, this is a drive link with the minidumps it was too large to upload here, let me know if you need more information.
 
Windows Build/Version
23H2 Build 22631.4974
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Strix G614JV
Attention:

mirouhml

Before posting a BSOD thread, please read the instructions here: Blue/Black Screen of Death (BSOD) Posting Instructions
If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

Please do not post anything other than Windows 11 Blue/Black Screen Of Death problems in this section.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Attention:

mirouhml

Before posting a BSOD thread, please read the instructions here: Blue/Black Screen of Death (BSOD) Posting Instructions
If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

Please do not post anything other than Windows 11 Blue/Black Screen Of Death problems in this section.
Thanks for the headsup, I didn't notice that, I updated my post with the new link of the file!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Strix G614JV
Please post a link for the laptop support drivers and BIOS.
G614JV
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please perform the following steps:


1) Run Tuneup plus > post a share link






2) Uninstall

GlobalProtect 6.3.2 Palo Alto Networks 20250111

gpfltdrv gpfltdrv c:\windows\system32\drivers\gpfltdrv.sys



3) Reinstall:

netwtw14 ___ Intel(R) Wireless Adapter Driver for Windows 10 - 64 Bit c:\windows\system32\driverstore\filerepository\netwtw6e.inf_amd64_8231e64986f91750\netwtw14.sys



4) Create a new restore point:




5) Reinstall the most up to date BIOS



6) Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM



7) For any new BSOD after all of the above steps post a new V2 share link into the newest post



Code:
Name    [00000013] Intel(R) Wi-Fi 6E AX211 160MHz
Adapter Type    Ethernet 802.3
Product Type    Intel(R) Wi-Fi 6E AX211 160MHz
Installed    Yes
PNP Device ID    PCI\VEN_8086&DEV_7A70&SUBSYS_00948086&REV_11\3&11583659&0&A3
Last Reset    03/03/2025 03:23
Index    13
Service Name    Netwtw14.
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NETWTW6E.INF_AMD64_8231E64986F91750\NETWTW14.SYS (23.50.1.11, 5.29 MB (5,551,416 bytes), 12/12/2024 22:50)


Code:
gpfltdrv.sys Fri Sep 20 17:49:53 2024 (66EDFC11)

Code:
Netwtw14.sys Wed Jul 24 06:58:50 2024 (66A0EC7A)



Code:
7F
FC
20001
1AA
D1
A
154
193
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
The result of Tuneup is attached, I am right now in step 6 but I can't boot into Memtest86+ for some reason the USB drive is just not detected, is Memtest64 the same?
 

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Strix G614JV
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