Solved KB5050009 problem installing.


Bryan

Well-known member
Member
Local time
10:44 PM
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Location
New Zealand
OS
Windows 11
I have an Asus Prime Z490-V motherboard, Intel Core i7 10700K, BIOS up to date at 1621, setup. End of last year I was not able to upgrade to 26100.2605 due to Asus and MS having some problems that meant some Asus m/bs could not be upgraded. This appeared to be resolved, a newer KB was offered to me and upgraded the system to 26100.2605 without problem.

However, KB5050009 is back to my previous problem. The upgrade installs but, on the restart to add the upgrade, the process stalls at 36% and gives a "Something went wrong". The program then backs off and puts me back to my last install. I guess I will have to wait until ASUS and MS sort this little lot out, again!
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home DIY
    CPU
    i7 6700
    Motherboard
    Asus Sabertooth Z170
    Memory
    16g DDR4
    Graphics Card(s)
    Gigabyte GTX970
    Sound Card
    0
    Monitor(s) Displays
    Samsung Syncmaster B2430HD
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung EVO 970 500G M.2
    PSU
    600w EVGA
    Case
    Antec P280
    Cooling
    Stock intel
    Keyboard
    Logitech wireless
    Mouse
    As above
    Internet Speed
    ADSL+
    Browser
    MS Edge
    Antivirus
    ESET
  • Operating System
    windows 11 24h2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY
    CPU
    i7 10700K
    Motherboard
    Asus Z490V
    Memory
    16 GB
    Graphics card(s)
    EVGA 1080
    Sound Card
    Nil
    Monitor(s) Displays
    Samsung Syncmaster B2430
    Screen Resolution
    1980 x
    Hard Drives
    Samsung NVME 500GB
    PSU
    EvGA 600w
    Case
    Antec P286
    Cooling
    Standard ASUS
    Mouse
    Logitech M705
    Keyboard
    Logitech K520r
    Internet Speed
    Starlink 100mb
    Browser
    MS Edge
    Antivirus
    Eset
    Other Info
    Starlink
I'm having problems, too. It fails on a WU install and on the MSU from the Microsoft Update Catalog. I'm just now trying a UUPdump.net constructed image as an in-place upgrade repair (it's got the KB slipstreamed into it already). It's at 89% complete for the GUI phase of the install. This one takes a long, long time to do its thing for both download and install. Something interesting is going on here...

KB5050009 worked on most of my Windows 11 plain-vanilla PCs (production version). But I've got a new ThinkCentre M90a Gen 5 I'm in the process of handling intake for, prior to a first impressions review, and this is really slowing me down. Lost pretty much a full day troubleshooting so far. Good thing I can (sort of) multitask while working on this, with one PC next to the problem machine I can work on (writing this post, for example) while the M90a grinds away to my left...

Sigh.
--Ed--

Note added 30 mins later: the UUPdump in-place upgrade repair did the trick. The problem PC is now upgraded to 26100.2894. Took about 1.5 hours to build the ISO, and another 40 minutes to do the in-place upgrade repair install. But it got the M90a over the hump so I can write my review. Boo-yah!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo X380 Yoga
    CPU
    i7-8650U (8th Gen/Kaby Lake)
    Motherboard
    20LH000MUS (U3E1)
    Memory
    16 GB
    Graphics Card(s)
    Intel UHD Graphics 620
    Sound Card
    Integrated Conexant SmartAudio HD
    Monitor(s) Displays
    FlexView Display
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba 1 TB PCIe x3 NVMe SSD
    external 5TB Seagate USB-C attached HDD
    PSU
    Lenovo integrated 65W power brick
    Case
    Laptop
    Cooling
    Laptop
    Keyboard
    Integrated Lenovo ThinkPad keyboard
    Mouse
    touchscreen, touchpad
    Internet Speed
    GbE (Spectrum/Charter)
    Browser
    all of em
    Antivirus
    Defender
    Other Info
    Purchased early 2019 as Windows Insider test PC
According to Microsoft, users with "certain Citrix components" might have a problem completing the installation process of the January 2025 Windows security updates. In particular, the bug affects PCs with Citrix Session Recording Agent version 2411, which was released last month. Here is what will happen if your system is on the list of affected devices:


Affected devices might initially download and apply the January 2025 Windows security update correctly, such as via the Windows Update page in Settings. However, when restarting the device to complete the update installation, an error message with text similar to “Something didn’t go as planned. No need to worry – undoing changes” appears. The device will then revert to the Windows updates previously present on the device.

 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel Core i9 12900KF
    Motherboard
    ASUS ROG Maximus Z690 Hero
    Memory
    Corsair 64GB DDR5 Vengeance C40 5200Mhz
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix OC 24GB
    Sound Card
    OnBoard
    Monitor(s) Displays
    Acer Predator XB323UGP 32" QHD G-SYNC-C 144Hz 1MS IPS LED
    Screen Resolution
    2560 x 1440
    Hard Drives
    1x Samsung 980 Pro Series Gen4 250GB M.2 NVMe
    1x Samsung 980 Pro Series Gen4 500GB M.2 NVMe
    2x Samsung 980 Pro Series Gen4 2TB M.2 NVMe
    PSU
    Corsair AX1200i 1200W 80PLUS Titanium Modular
    Case
    Corsair 4000D Black Case w/ Tempered Glass Side Panel
    Cooling
    Noctua NH-U12A Chromax Black CPU Cooler, 4x Noctua 120mm Fans
    Keyboard
    Logitech MK545
    Mouse
    Logitech MX Master 3
    Internet Speed
    Fixed Wireless 150mbps/75mbps
    Browser
    Firefox
    Antivirus
    Kaspersky
    Other Info
    Thrustmaster TS-PC RACER
    Fanatec CSL Elite Pedals with the Load Cell Kit
    Yamaha Amp with Bose Speakers
Thanks for the tip but I have checked services.msc for Citrix Session Recording Agent but it doesn't appear.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home DIY
    CPU
    i7 6700
    Motherboard
    Asus Sabertooth Z170
    Memory
    16g DDR4
    Graphics Card(s)
    Gigabyte GTX970
    Sound Card
    0
    Monitor(s) Displays
    Samsung Syncmaster B2430HD
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung EVO 970 500G M.2
    PSU
    600w EVGA
    Case
    Antec P280
    Cooling
    Stock intel
    Keyboard
    Logitech wireless
    Mouse
    As above
    Internet Speed
    ADSL+
    Browser
    MS Edge
    Antivirus
    ESET
  • Operating System
    windows 11 24h2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY
    CPU
    i7 10700K
    Motherboard
    Asus Z490V
    Memory
    16 GB
    Graphics card(s)
    EVGA 1080
    Sound Card
    Nil
    Monitor(s) Displays
    Samsung Syncmaster B2430
    Screen Resolution
    1980 x
    Hard Drives
    Samsung NVME 500GB
    PSU
    EvGA 600w
    Case
    Antec P286
    Cooling
    Standard ASUS
    Mouse
    Logitech M705
    Keyboard
    Logitech K520r
    Internet Speed
    Starlink 100mb
    Browser
    MS Edge
    Antivirus
    Eset
    Other Info
    Starlink
Hi guys. I am having trouble installing KB5050009 as well. I tried to download/install through W11 Windows update. It downloads fine, but fails to install (Install error - 0x800f081f). I was going to run the Windows Update Troubleshooter, but that would reinstall the OS, but keep Apps and files. I recently did an OS reinstall, so I don't really want to go through that again. Is there a way to download/install manually? I heard of something about going through the Microsoft Update Catalog? Where can I find that, and is the install process easy? Help appreciated :)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Xotic PC (GP17) (Eluktronics MAX 17)
    CPU
    AMD Ryzen 9 5900HX @ 3.30 GHz
    Memory
    64GB
    Graphics Card(s)
    Nvidia GeForce RTX 3080 16GB
    Screen Resolution
    2560*1440
    Hard Drives
    2x 4TB SSD's
I have been having the exact problem, with the "Something went wrong......." at 36/37% since I upgraded to 24H2 when it was released. That is at every patch Tuesday, without fail.
The only way I have found to make the update, is through Settings - Windows Update - Advanced Options - Recovery - Fix problems using Windows Update - Reinstall now. This is basically a Repair Install but with the latest Windows Update included. It has worked flawlessly every month, so far. It is a bit of a pain, with one hour (in Windows) for the download and Install, and then around 25 minutes for the reboot install.

I have reported this to Microsoft, but they do not seem interested.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
I have been having the exact problem, with the "Something went wrong......." at 36/37% since I upgraded to 24H2 when it was released. That is at every patch Tuesday, without fail.
The only way I have found to make the update, is through Settings - Windows Update - Advanced Options - Recovery - Fix problems using Windows Update - Reinstall now. This is basically a Repair Install but with the latest Windows Update included. It has worked flawlessly every month, so far. It is a bit of a pain, with one hour (in Windows) for the download and Install, and then around 25 minutes for the reboot install.

I have reported this to Microsoft, but they do not seem interested.
This is an interesting one but not fun for you.
The full installation works but the CU fails; probably missing core files or a hash failure.
I am sure MS knows with all the telemetry they get but it takes a long time to acknowledge
the issue and then takes even longer to correct it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
lafargeotte your method worked a treat. I thank you very much for sharing. Bryan
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home DIY
    CPU
    i7 6700
    Motherboard
    Asus Sabertooth Z170
    Memory
    16g DDR4
    Graphics Card(s)
    Gigabyte GTX970
    Sound Card
    0
    Monitor(s) Displays
    Samsung Syncmaster B2430HD
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung EVO 970 500G M.2
    PSU
    600w EVGA
    Case
    Antec P280
    Cooling
    Stock intel
    Keyboard
    Logitech wireless
    Mouse
    As above
    Internet Speed
    ADSL+
    Browser
    MS Edge
    Antivirus
    ESET
  • Operating System
    windows 11 24h2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY
    CPU
    i7 10700K
    Motherboard
    Asus Z490V
    Memory
    16 GB
    Graphics card(s)
    EVGA 1080
    Sound Card
    Nil
    Monitor(s) Displays
    Samsung Syncmaster B2430
    Screen Resolution
    1980 x
    Hard Drives
    Samsung NVME 500GB
    PSU
    EvGA 600w
    Case
    Antec P286
    Cooling
    Standard ASUS
    Mouse
    Logitech M705
    Keyboard
    Logitech K520r
    Internet Speed
    Starlink 100mb
    Browser
    MS Edge
    Antivirus
    Eset
    Other Info
    Starlink

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
Hi guys. Update from Microsoft update catalog failed to install also (KB5050009). I did an sfc /scannow in admin command prompt, found no errors. In Windows Update, it downloads fine, and starts install. Gets to about 80% and then fails to install (Install error - 0x800f081f). :(

Not sure what else to do or try... Help appreciated :)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Xotic PC (GP17) (Eluktronics MAX 17)
    CPU
    AMD Ryzen 9 5900HX @ 3.30 GHz
    Memory
    64GB
    Graphics Card(s)
    Nvidia GeForce RTX 3080 16GB
    Screen Resolution
    2560*1440
    Hard Drives
    2x 4TB SSD's
An in-place repair install does the trick. I visited UUPdump.net to grab the script for build 26100.2894, build the ISO, then mount it, and run setup.exe from its root directory. Takes awhile -- 90 to 100 minutes on my test PCs -- but does the trick!
HTH,
--Ed--
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo X380 Yoga
    CPU
    i7-8650U (8th Gen/Kaby Lake)
    Motherboard
    20LH000MUS (U3E1)
    Memory
    16 GB
    Graphics Card(s)
    Intel UHD Graphics 620
    Sound Card
    Integrated Conexant SmartAudio HD
    Monitor(s) Displays
    FlexView Display
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba 1 TB PCIe x3 NVMe SSD
    external 5TB Seagate USB-C attached HDD
    PSU
    Lenovo integrated 65W power brick
    Case
    Laptop
    Cooling
    Laptop
    Keyboard
    Integrated Lenovo ThinkPad keyboard
    Mouse
    touchscreen, touchpad
    Internet Speed
    GbE (Spectrum/Charter)
    Browser
    all of em
    Antivirus
    Defender
    Other Info
    Purchased early 2019 as Windows Insider test PC
This is from another site.

If you have Windows Sandbox installed, but do not have VM active in your BIOS, then the updates might fail. Advice is to remove Sandbox and try again.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24

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