whiggs
Well-known member
- Local time
- 12:19 PM
- Posts
- 9
- OS
- Windows 11
Hey Everybody. So, I am having this issue with a new laptop I just bought 3 months ago, and it has gotten to the point that I do not know where to go from here. I finally was able to purchase a laptop that I felt was powerful enough to handle the workload I expect of the devices that I use, an Alienware m18 R2. However, to save money and because I just like working on hardware, I purchased the laptop with the smallest amount of RAM and hard drive space while maintaining the greatest upgrade potential. So, when I got the laptop, I immediately replaced the single 32 GB stick of RAM that came with the laptop with 2 sticks of this RAM, and I added this 4 TB SSD drive to an empty and available slot in the laptop. So the issue manifests itself whenever some tool attempts to use the 7zip command line to perform some task. For example, I am sure that many of you are aware of the windows package manager chocolatey. So, I attempt to use chocolatey to install sysinternals on my machine, and, when chocolatey attempts to extract the contents of the zip file the package downloads from the internet, I get this error:
This is perplexing, as, when I install the same sysinternals package using the same version of chocolatey on two of my older laptops, they complete without issue. Furthermore, as I researched this issue, one of the "fixes" was to simply update the version of 7zip that the application uses to extract from the archive. So, I rename the older, 32 bit version of the 7zip files (7z.exe and 7z.dll) that came pre-packaged with chocolatey (located in the tools directory in the chocolatey installation folder), and copy the most up-to-date, 64 bit version of the same 7zip files into the same directory, try the installation again, and, like magic, it works without issue. I almost wish it had not worked, as I would at least be able to make some kind of educated guess as to what the problem was, but since updating the version of 7zip did work, I am sitting here wondering why. Why did the chocolatey install work on my older laptops but fail on the newest one? Or rather, why did the version of 7zip that came pre-packaged with chocolatey work without issue on my older laptops while it produced errors on my newest one. Another example of this issue manifesting on the new laptop is when I try to install msys2 and the below message is displayed:
However, I do not receive this message when installing msys2 on my older laptops. So, here is some information: my old laptop and new laptop have the same operating system installed:
And here are some of the troubleshooting steps I have gone through and the results:
1) I read that the 7zip crc error might be caused by a hard drive error, so I booted a Windows to-go operating system from an external USB flash drive on the new laptop and tried to install msys2 on the windows to go operating system. I ran into the same problem, so it doesn't seem to be related to the hard drive.
2) I also read that it might be faulty ram, so I ran both the built in Windows memory diagnostic tool, the manufacturer hardware diagnostic tool, as well as all of the tests provided in the memtest86 tool, and all hardware passed all the tests.
3) all drivers and bios are up to date according to the manufacturer update tool
I don't know where to go from here. Part of me thinks that it is, in fact, a hardware issue (is the hard drive or RAM somehow incompatible with the laptop), but, other than this weird problem, I am not finding any evidence of that..... Any input would be awesome,
This is perplexing, as, when I install the same sysinternals package using the same version of chocolatey on two of my older laptops, they complete without issue. Furthermore, as I researched this issue, one of the "fixes" was to simply update the version of 7zip that the application uses to extract from the archive. So, I rename the older, 32 bit version of the 7zip files (7z.exe and 7z.dll) that came pre-packaged with chocolatey (located in the tools directory in the chocolatey installation folder), and copy the most up-to-date, 64 bit version of the same 7zip files into the same directory, try the installation again, and, like magic, it works without issue. I almost wish it had not worked, as I would at least be able to make some kind of educated guess as to what the problem was, but since updating the version of 7zip did work, I am sitting here wondering why. Why did the chocolatey install work on my older laptops but fail on the newest one? Or rather, why did the version of 7zip that came pre-packaged with chocolatey work without issue on my older laptops while it produced errors on my newest one. Another example of this issue manifesting on the new laptop is when I try to install msys2 and the below message is displayed:
However, I do not receive this message when installing msys2 on my older laptops. So, here is some information: my old laptop and new laptop have the same operating system installed:
And here are some of the troubleshooting steps I have gone through and the results:
1) I read that the 7zip crc error might be caused by a hard drive error, so I booted a Windows to-go operating system from an external USB flash drive on the new laptop and tried to install msys2 on the windows to go operating system. I ran into the same problem, so it doesn't seem to be related to the hard drive.
2) I also read that it might be faulty ram, so I ran both the built in Windows memory diagnostic tool, the manufacturer hardware diagnostic tool, as well as all of the tests provided in the memtest86 tool, and all hardware passed all the tests.
3) all drivers and bios are up to date according to the manufacturer update tool
I don't know where to go from here. Part of me thinks that it is, in fact, a hardware issue (is the hard drive or RAM somehow incompatible with the laptop), but, other than this weird problem, I am not finding any evidence of that..... Any input would be awesome,
My Computer
System One
-
- OS
- Windows 11
