Location for User account pictures?


ceo54

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Hello,

I did a fresh install and for some unknown reason, my user account image doesn't seem to be right. It has no transparency, which I'm confident it should. Look at the screenshot below

I tested again by creating a new account and it seems to be alright there. It's just this default account created by unattend seems to have this issue. If you have any idea how can this be corrected, I shall be highly grateful.

Also, can anyone help me locate where this image is found? I changed the user image for my account but for some reason, this stays as it is.

Any help will be greatly appreciated.
 
Windows Build/Version
24H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    12th Gen i5
    Memory
    16 GB
    Graphics Card(s)
    Intel Iris Xe
    Hard Drives
    Micron 512GB NVMe SSD (System Drive)
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Hello, :alien:

The default account picture is located below:

%ProgramData%\Microsoft\User Account Pictures


The account picture per account is cached in the folder below. You will need to turn on both Show hidden files, folders, and drives and Hide protected operating system files to see the images.

C:\Users\Public\Public Account Pictures\<SID of user>

Does changing the account picture for that account to the transparent image work?

 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
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    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
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    1TB Samsung 990 PRO M.2,
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    8TB WD MyCloudEX2Ultra NAS
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    Seasonic Prime Titanium 850W
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    Thermaltake Core P3 wall mounted
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    Internet Speed
    1 Gbps Download and 35 Mbps Upload
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    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
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    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
Hello, :alien:

......

Hi Brink, thank you for the response. I checked the \Public\ folder and there was nothing in it. I tried changing the default account picture from \ProgramData\Default Account Pictures\ then pictures appeared in \Public\ but it's still the same on Logon screen.

Is there any way to completely reset the account picture and start fresh like when Windows first boots to the desktop after fresh install? I'm thinking that might resolve the issue but unfortunately I don't know how to do that.

Thank you for taking interest in my problem, your help is highly appreciated.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    12th Gen i5
    Memory
    16 GB
    Graphics Card(s)
    Intel Iris Xe
    Hard Drives
    Micron 512GB NVMe SSD (System Drive)
    Irvine 1TB SATA SSD (Data drive)
    Browser
    Firefox 134
its \ProgramData\Microsoft\User Account Pictures\
 

My Computer

System One

  • OS
    Windows 11 Pro
@ceo54,

Does changing the account picture to say the PNG below have it transparent?


Accounts.webp
 

Attachments

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    12th Gen i5
    Memory
    16 GB
    Graphics Card(s)
    Intel Iris Xe
    Hard Drives
    Micron 512GB NVMe SSD (System Drive)
    Irvine 1TB SATA SSD (Data drive)
    Browser
    Firefox 134
Just to confirm, did you use the PNG in the ZIP fille?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
Just to confirm, did you use the PNG in the ZIP fille?
Yes sir, I certainly did. However, I deleted the reg keys under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AccountPicture\Users
and that seems to have fixed the issue. Now it's back to normal, they way it should have been.

But the second issue, where the account pic wasn't displayed in Control Panel\User accounts remains. Still trying to find where the Windows read the property from.

Thank you again, Mr. Brink. Glad to have you.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    12th Gen i5
    Memory
    16 GB
    Graphics Card(s)
    Intel Iris Xe
    Hard Drives
    Micron 512GB NVMe SSD (System Drive)
    Irvine 1TB SATA SSD (Data drive)
    Browser
    Firefox 134
Great news so far.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
Yes sir, I certainly did. However, I deleted the reg keys under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AccountPicture\Users
and that seems to have fixed the issue. Now it's back to normal, they way it should have been.

But the second issue, where the account pic wasn't displayed in Control Panel\User accounts remains. Still trying to find where the Windows read the property from.

Thank you again, Mr. Brink. Glad to have you.
so you're now looking for the square one that shows in control panel, correct? does it not show up in
%appdata%\Microsoft\Windows\AccountPictures
?

EDIT:
also, check the reg entries listed here:
 

My Computer

System One

  • OS
    Windows 11 Pro
so you're now looking for the square one that shows in control panel, correct? does it not show up in
%appdata%\Microsoft\Windows\AccountPictures
?

EDIT:
also, check the reg entries listed here:

Thanks bud. The issues remain. I think the problem is how the Windows caches the user account picture files. When I was having the issue with the account pic on Logon screen, I tried changing the picture from the one come default with Windows 11 stored in ProgramData folder. Windows has cached that image somewhere, that I think is the most probable cause. I'll look more into it and post if I find something.

Thank you for your valuable help, highly appreciated.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    12th Gen i5
    Memory
    16 GB
    Graphics Card(s)
    Intel Iris Xe
    Hard Drives
    Micron 512GB NVMe SSD (System Drive)
    Irvine 1TB SATA SSD (Data drive)
    Browser
    Firefox 134
Use your original picture, set it as your account picture via settings app.

Log off. Logon.

Then create (Name of file, resolution, format)
user (448x448 bmp)
user (448x448 png)
user-192 (192x192 png)
user-48 (48x48 png)
user-40 (40x40 png)
user-32 (32x32 png)

Place all inside “ProgramData\Microsoft\User Account Pictures” folder. Make sure naming matches. Overwrite originals in the folder (backup originals if you want).

Group policy > computer configuration > all settings > Apply the default account picture to all users > enable

Log off. Logon. Change that GPO back to Not Configured.
 

My Computer

System One

  • OS
    Windows 11 Pro

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