Solved Microsoft Store has stopped working


My Computers

System One System Two

  • OS
    Win 11 Pro (24H2 RP)
    Computer type
    Laptop
    Manufacturer/Model
    Acer AN515-54
    CPU
    Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
    Memory
    32GB
    Graphics Card(s)
    Nvidia GeForce GTX 1650, Intel UHD 630
    Monitor(s) Displays
    Acer CB272D
    Screen Resolution
    1920x1080
    Hard Drives
    256GB and 1T SSD
    Keyboard
    Logitech K375S
    Mouse
    Logitech M510
    Internet Speed
    250MB
    Browser
    Edge
    Antivirus
    Malwarebytes
  • Operating System
    Win 11 Pro (Insider Dev Channel, unsupported)
    Computer type
    Laptop
    Manufacturer/Model
    Dell E6410
    CPU
    Intel(R) Core(TM) i7 M620 CPU @ 2.67GHz (non-compliant)
    Memory
    8 GB
    Graphics card(s)
    NVIDIA NVS 3100M
    Screen Resolution
    1440x900
    Antivirus
    Windows Defender
  • Like
Reactions: OAT
Switching to the retail channel also allows the store to open fine. The issue is on Microsoft's side. No need to do anything with installs.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 9800X3D
    Motherboard
    Crosshair X670E Extreme
    Memory
    64GB DDR5 Corsair 6200MHz
    Graphics Card(s)
    RTX 5090
    Sound Card
    Gustard A26 / HD800S
    Monitor(s) Displays
    Sony INZONE M10S
    Hard Drives
    SN850X 4TB
    PSU
    Super Flower Leadex 1600W
    Case
    Lian Li O11 Dynamic XL
I had the same problem now so i read @Ghot post and used the winget cmd winget install 9WZDNCRFJBMP and it installed it fine.

Waited a few moments and then Microsoft Store worked again 😊
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22631.3810/Windows 11 RP 24H2 VM
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    CPU
    Intel Celeron N4000 @ 1.10GHz Gemini Lake 14nm
    Motherboard
    LENOVO LNVNB161216 (U3E1)
    Memory
    8GB Ram
    Graphics Card(s)
    Intel UHD Graphics 600 (Lenovo)
    Sound Card
    Realtek High Definition Audio Intel Display Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080
    Hard Drives
    512GB Western Digital WDC PC SN530 SDBPMPZ-512G-1101 (Unknown (SSD))
    Keyboard
    Laptop Keyboard
    Mouse
    G5 Gaming Mouse
    Internet Speed
    50mbps/50mbps
    Browser
    Chrome/Edge
    Antivirus
    Microsoft Defender
  • Operating System
    Windows 11 RP 24H2 VM
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    CPU
    Intel Celeron N4000 @ 1.10GHz Gemini Lake 14nm
    Motherboard
    LENOVO LNVNB161216 (U3E1)
    Memory
    8GB Ram
    Graphics card(s)
    Intel UHD Graphics 600 (Lenovo)
    Sound Card
    Realtek High Definition Audio Intel Display Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080
    Mouse
    G5 Gaming Mouse
    Keyboard
    Laptop Keyboard
    Internet Speed
    50mbps/50mbps
    Browser
    Chrome/Edge
    Antivirus
    Microsoft Defender

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Griff79 said:
I had the same problem now so i read @Ghot post and used the winget cmd winget install 9WZDNCRFJBMP and it installed it fine.

Waited a few moments and then Microsoft Store worked again 😊
Click to expand...
What is that installing?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 9800X3D
    Motherboard
    Crosshair X670E Extreme
    Memory
    64GB DDR5 Corsair 6200MHz
    Graphics Card(s)
    RTX 5090
    Sound Card
    Gustard A26 / HD800S
    Monitor(s) Displays
    Sony INZONE M10S
    Hard Drives
    SN850X 4TB
    PSU
    Super Flower Leadex 1600W
    Case
    Lian Li O11 Dynamic XL
OAT said:
Removing KB5031452 (10.0.22635.2700) restores MS Store functionality.
Click to expand...
Waste of time to do that since just going to the retail channel makes the Windows Store work. No need to uninstall updates when the issue is clearly a Microsoft one.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 9800X3D
    Motherboard
    Crosshair X670E Extreme
    Memory
    64GB DDR5 Corsair 6200MHz
    Graphics Card(s)
    RTX 5090
    Sound Card
    Gustard A26 / HD800S
    Monitor(s) Displays
    Sony INZONE M10S
    Hard Drives
    SN850X 4TB
    PSU
    Super Flower Leadex 1600W
    Case
    Lian Li O11 Dynamic XL

My Computers

System One System Two

  • OS
    Windows 11 Pro 22631.3810/Windows 11 RP 24H2 VM
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    CPU
    Intel Celeron N4000 @ 1.10GHz Gemini Lake 14nm
    Motherboard
    LENOVO LNVNB161216 (U3E1)
    Memory
    8GB Ram
    Graphics Card(s)
    Intel UHD Graphics 600 (Lenovo)
    Sound Card
    Realtek High Definition Audio Intel Display Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080
    Hard Drives
    512GB Western Digital WDC PC SN530 SDBPMPZ-512G-1101 (Unknown (SSD))
    Keyboard
    Laptop Keyboard
    Mouse
    G5 Gaming Mouse
    Internet Speed
    50mbps/50mbps
    Browser
    Chrome/Edge
    Antivirus
    Microsoft Defender
  • Operating System
    Windows 11 RP 24H2 VM
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    CPU
    Intel Celeron N4000 @ 1.10GHz Gemini Lake 14nm
    Motherboard
    LENOVO LNVNB161216 (U3E1)
    Memory
    8GB Ram
    Graphics card(s)
    Intel UHD Graphics 600 (Lenovo)
    Sound Card
    Realtek High Definition Audio Intel Display Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080
    Mouse
    G5 Gaming Mouse
    Keyboard
    Laptop Keyboard
    Internet Speed
    50mbps/50mbps
    Browser
    Chrome/Edge
    Antivirus
    Microsoft Defender

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 9800X3D
    Motherboard
    Crosshair X670E Extreme
    Memory
    64GB DDR5 Corsair 6200MHz
    Graphics Card(s)
    RTX 5090
    Sound Card
    Gustard A26 / HD800S
    Monitor(s) Displays
    Sony INZONE M10S
    Hard Drives
    SN850X 4TB
    PSU
    Super Flower Leadex 1600W
    Case
    Lian Li O11 Dynamic XL
cta62 said:
While in the Beta channel?
Click to expand...
Correct yes as only Beta Channel is experiencing this issue...seems to be a Microsoft Store issue on Beta.

Ran the command, waited and then it worked again.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22631.3810/Windows 11 RP 24H2 VM
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    CPU
    Intel Celeron N4000 @ 1.10GHz Gemini Lake 14nm
    Motherboard
    LENOVO LNVNB161216 (U3E1)
    Memory
    8GB Ram
    Graphics Card(s)
    Intel UHD Graphics 600 (Lenovo)
    Sound Card
    Realtek High Definition Audio Intel Display Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080
    Hard Drives
    512GB Western Digital WDC PC SN530 SDBPMPZ-512G-1101 (Unknown (SSD))
    Keyboard
    Laptop Keyboard
    Mouse
    G5 Gaming Mouse
    Internet Speed
    50mbps/50mbps
    Browser
    Chrome/Edge
    Antivirus
    Microsoft Defender
  • Operating System
    Windows 11 RP 24H2 VM
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    CPU
    Intel Celeron N4000 @ 1.10GHz Gemini Lake 14nm
    Motherboard
    LENOVO LNVNB161216 (U3E1)
    Memory
    8GB Ram
    Graphics card(s)
    Intel UHD Graphics 600 (Lenovo)
    Sound Card
    Realtek High Definition Audio Intel Display Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080
    Mouse
    G5 Gaming Mouse
    Keyboard
    Laptop Keyboard
    Internet Speed
    50mbps/50mbps
    Browser
    Chrome/Edge
    Antivirus
    Microsoft Defender
Griff79 said:
I had the same problem now so i read @Ghot post and used the winget cmd winget install 9WZDNCRFJBMP and it installed it fine.

Waited a few moments and then Microsoft Store worked again 😊
Click to expand...
Strange, that generic -version blind- install did not work for me.
Anyway, re-applied KB5031452 and now everything is fine on this odd Beta build.

Screenshot 2023-11-10 175446.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Griff79 said:
Correct yes as only Beta Channel is experiencing this issue...seems to be a Microsoft Store issue on Beta.

Ran the command, waited and then it worked again.
Click to expand...
Didn't work for me.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 9800X3D
    Motherboard
    Crosshair X670E Extreme
    Memory
    64GB DDR5 Corsair 6200MHz
    Graphics Card(s)
    RTX 5090
    Sound Card
    Gustard A26 / HD800S
    Monitor(s) Displays
    Sony INZONE M10S
    Hard Drives
    SN850X 4TB
    PSU
    Super Flower Leadex 1600W
    Case
    Lian Li O11 Dynamic XL
Griff79 said:
Correct yes as only Beta Channel is experiencing this issue...seems to be a Microsoft Store issue on Beta.

Ran the command, waited and then it worked again.
Click to expand...
Did not work for me....
 

My Computers

System One System Two

  • OS
    Win 11 Pro (24H2 RP)
    Computer type
    Laptop
    Manufacturer/Model
    Acer AN515-54
    CPU
    Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
    Memory
    32GB
    Graphics Card(s)
    Nvidia GeForce GTX 1650, Intel UHD 630
    Monitor(s) Displays
    Acer CB272D
    Screen Resolution
    1920x1080
    Hard Drives
    256GB and 1T SSD
    Keyboard
    Logitech K375S
    Mouse
    Logitech M510
    Internet Speed
    250MB
    Browser
    Edge
    Antivirus
    Malwarebytes
  • Operating System
    Win 11 Pro (Insider Dev Channel, unsupported)
    Computer type
    Laptop
    Manufacturer/Model
    Dell E6410
    CPU
    Intel(R) Core(TM) i7 M620 CPU @ 2.67GHz (non-compliant)
    Memory
    8 GB
    Graphics card(s)
    NVIDIA NVS 3100M
    Screen Resolution
    1440x900
    Antivirus
    Windows Defender
It's fine on mine now. (y)
It took a good 25 minutes though.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
OAT said:
It's fine on mine now. (y)
It took a good 25 minutes though.
Click to expand...
Started working on mine too.... Wonder if the cause is this?

1699637787467.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro (24H2 RP)
    Computer type
    Laptop
    Manufacturer/Model
    Acer AN515-54
    CPU
    Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
    Memory
    32GB
    Graphics Card(s)
    Nvidia GeForce GTX 1650, Intel UHD 630
    Monitor(s) Displays
    Acer CB272D
    Screen Resolution
    1920x1080
    Hard Drives
    256GB and 1T SSD
    Keyboard
    Logitech K375S
    Mouse
    Logitech M510
    Internet Speed
    250MB
    Browser
    Edge
    Antivirus
    Malwarebytes
  • Operating System
    Win 11 Pro (Insider Dev Channel, unsupported)
    Computer type
    Laptop
    Manufacturer/Model
    Dell E6410
    CPU
    Intel(R) Core(TM) i7 M620 CPU @ 2.67GHz (non-compliant)
    Memory
    8 GB
    Graphics card(s)
    NVIDIA NVS 3100M
    Screen Resolution
    1440x900
    Antivirus
    Windows Defender
Issue resolved itself just like I thought it would. Was clearly an issue on Microsoft's end.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 9800X3D
    Motherboard
    Crosshair X670E Extreme
    Memory
    64GB DDR5 Corsair 6200MHz
    Graphics Card(s)
    RTX 5090
    Sound Card
    Gustard A26 / HD800S
    Monitor(s) Displays
    Sony INZONE M10S
    Hard Drives
    SN850X 4TB
    PSU
    Super Flower Leadex 1600W
    Case
    Lian Li O11 Dynamic XL
You must log in or register to reply here.

Similar threads

Drag and drop has stopped working in Edge
Replies
7
Views
688
Berton
Berton
Calendar has stopped working today
Replies
1
Views
1K
Scott
Scott
Internal microphone has stopped working on new HP Pavilion 15" laptop
Replies
2
Views
5K
badrobot
badrobot

Latest Support Threads

Latest Tutorials

Back
Top Bottom