Monitor going black for a few second, then resuming


MCHome

Member
Member
Local time
12:28 AM
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32
OS
Windows 11
I have had a few cases in the last few days of the monitor going black for a few seconds, then recovering.
There are no events in the Event Viewer to indicate any problems and the computer itself remains on without any issues.
I am not sure if this is a Windows 11 24H2 problem, Computer Problem (a 3 month old computer), or it is likely to be a monitor problem.

I did have a similar issue with the same monitor on my old Windows 10 Computer, but there were always Events logged in the event viewer saying that a driver had stopped and was restarted successfully. No such Events logged on Windows 11.
All the drivers are up to date (according to Device Manager).

I guess this is going to be difficult to pinpoint, but wondered if anyone could point me in the right direction.
There seem to be lots of examples of this happening, but no conclusive solutions - other than trying different monitor, changing cable, stabilising power supply, etc etc.

Motherboard is ASUS TUF GAMING Z790-PLUS WIFI LGA1700 ATX Motherboard (DDR5)
Computer is Intel 14th Gen Core i9 14900 24C/32T 65W 32MB Raptor Lake CPU
Monitor is ASUS ProArt Display PA248QV 24.1" WUXGA Monitor, connected by Display Port.

I have just lowered the refresh rate to 60hz from 75hz to see if that makes a difference.
 
Windows Build/Version
Windows 11 Version 24H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    QuietPC
    CPU
    Intel(R) Core(TM) i9-14900 2.00 GHz
    Motherboard
    ASUS TUF GAMING Z790-PLUS WIFI LGA1700 ATX Motherboard (DDR5)
    Memory
    64GB
I take it - you're using the integrated GPU (from above intel CPU). Device Manager - doesn't check for drivers any more (for quite some time now). The latest driver was released on 7 march 2025 (pretty sure you're not using that one).

 

My Computer

System One

  • OS
    WinDOS 23H2
    Computer type
    Laptop
    CPU
    Intel & AMD
    Memory
    SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
    Graphics Card(s)
    nVidia RTX 2060 6GB Mobile GPU (TU106M)
    Sound Card
    Onbord Realtek ALC1220
    Screen Resolution
    1920 x 1080
    Hard Drives
    1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
Neves,

Yes I am using integrated GPU from the intel CPU. My Windows 10 Computer was using a separate GPU.
I wonder if it is the same problem, but because it is integrated GPU, it is not reporting the Driver Event like the Windows 10 did?

I guess it is not a CPU problem, but either a driver issue or a monitor problem.
I am going to see if the problem occurs again over the next few days with the reduced refresh rate, then I might try using HDMI instead of Display Port.
My last attempt will be to try an old monitor that I still have - if it happens on that then I know its not the monitor.

p.s.

Actually, just realised what you said, in that Device Manager does not check for drivers anymore. Perhaps I will load the latest driver as you suggest.

OK,

Just used the link you gave and installed the latest graphics drivers. Looks like it has a pretty fancy interface and control panel when I go into Device Manager and look at the Monitor driver.
Will see how it goes.
Thanks very much for your help.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    QuietPC
    CPU
    Intel(R) Core(TM) i9-14900 2.00 GHz
    Motherboard
    ASUS TUF GAMING Z790-PLUS WIFI LGA1700 ATX Motherboard (DDR5)
    Memory
    64GB
When was it doing this, specifically? Meaning what are you doing when it happens, or doesn’t it matter?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4974
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Thanks for the reply. Not exactly sure what I was doing at the time - not gaming, just using File Explorer I think. Nothing that would be straining the CPU. If it happens again with the latest driver, I will make a note of exactly what I was doing.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    QuietPC
    CPU
    Intel(R) Core(TM) i9-14900 2.00 GHz
    Motherboard
    ASUS TUF GAMING Z790-PLUS WIFI LGA1700 ATX Motherboard (DDR5)
    Memory
    64GB
I was just curious if it was while you were using a web browser only, this is usually caused by a browsers hardware acceleration setting.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4974
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Actually, might have been browsing the web (Microsoft Edge) as well as File Explorer. Maybe I will have a look at the hardware acceleration setting. Don't know enough about this yet to know what it should be set to though. I don't need speed, just reliability.
Would that have given an Event error in Event Viewer though, if it was due to this?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    QuietPC
    CPU
    Intel(R) Core(TM) i9-14900 2.00 GHz
    Motherboard
    ASUS TUF GAMING Z790-PLUS WIFI LGA1700 ATX Motherboard (DDR5)
    Memory
    64GB
Microsoft Edge:

  1. Click the "3 dots" menu icon in the upper right of the browser window
  2. Click on "Settings" then "System" on the left side.
  3. Toggle on "Use hardware acceleration when available" if this is not enabled.
  4. Close and restart the browser for the change to take effect.
    • You can also copy and paste this link edge://settings/system into the address bar. This will bring you right to the system settings.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4974
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Just checked the settings as above. Use hardware acceleration when available is already enabled.
Thanks though.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    QuietPC
    CPU
    Intel(R) Core(TM) i9-14900 2.00 GHz
    Motherboard
    ASUS TUF GAMING Z790-PLUS WIFI LGA1700 ATX Motherboard (DDR5)
    Memory
    64GB
Just checked the settings as above. Use hardware acceleration when available is already enabled.
Thanks though.

Yes, if it’s only happening in Edge, disable Hardware Acceleration. Sorry I should of made that clear.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4974
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
However, MC, it’s best to try one suggestion at a time, so if it stops, you’ll know what stopped it.
See how you go with the new Intel Driver.

Even more so, see if it’s happening outside of using a browser. If so, it’s not Hardware Acceleration in Edge.

If not the driver, or if it’s happening outside of Edge, it could be other things, like a cable etc.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4974
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Thanks for the suggestions. Yes, I will try one thing at once - firstly see how it goes with the new driver.
If it happens again, I'll make a note of exactly what I was doing and see if there are any events in the Event Viewer.
I am hoping the latest driver has fixed this.
Curious to me though that in the 3 months I have had this Windows 11 Computer the fault did not happen until a few days ago and has happened 3 times so far - (before I installed the new driver).
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    QuietPC
    CPU
    Intel(R) Core(TM) i9-14900 2.00 GHz
    Motherboard
    ASUS TUF GAMING Z790-PLUS WIFI LGA1700 ATX Motherboard (DDR5)
    Memory
    64GB
Curious to me though that in the 3 months I have had this Windows 11 Computer the fault did not happen until a few days ago and has happened 3 times so far - (before I installed the new driver).

Could of been a recent update if not the other stuff.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4974
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Sinto,

Curious you mentioned that, because 3 days ago, I successfully installed the latest Windows 11 24H2 Update (KB5052093).
This may be entirely coincidental, but I have so far had two big issues with Windows 11 24H2 updates (one now fixed and one not).
Be interesting to hear if anyone else has monitor issues with this latest release.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    QuietPC
    CPU
    Intel(R) Core(TM) i9-14900 2.00 GHz
    Motherboard
    ASUS TUF GAMING Z790-PLUS WIFI LGA1700 ATX Motherboard (DDR5)
    Memory
    64GB
Sinto,

Curious you mentioned that, because 3 days ago, I successfully installed the latest Windows 11 24H2 Update (KB5052093).
This may be entirely coincidental, but I have so far had two big issues with Windows 11 24H2 updates (one now fixed and one not).
Be interesting to hear if anyone else has monitor issues with this latest release.

MC, it’s very possible.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4974
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
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