Need help with "Your OneDrive account is about to be deleted"

Donozo · Apr 5, 2025

idgat said:
Why POP?

Just to make sure that any update on the server will not reflect locally. I might be wrong but I always felt safer with pop versus imap.

antspants · Apr 5, 2025

Donozo said:
Just to make sure that any update on the server will not reflect locally. I might be wrong but I always felt safer with pop versus imap.

So have I, for reasons I have mentioned in detail here before. I need to keep strict records of emails.

Another way to do it is to have the mail address as IMAP and create a separate .pst folder (without an email address associated to it) in your email client, you can then drag emails into that .pst folder so they are isolated from the IMAP address.
Therefore nothing that happens with IMAP on the server, can interfere with what is in the .pst file locally.

This is how I setup Outlook on my wifes PC.

Helmut · Apr 5, 2025

These will at least give you a start:

Microsoft Services Agreement

Section "Using Services and Support"
4. a. ii.

Microsoft account activity policy - Microsoft Support

This Microsoft account activity policy describes when Microsoft may close your account due to account inactivity.

support.microsoft.com

Use your Web Browser to sign in to your Microsoft Account/Outlook Mail/OneDrive check there for OneDrive activity and there is a load of other Help pages on the subject. You can unfreeze from there as well.

Scannerman · Apr 5, 2025

IMO One Drive is Microsoft's clever way of holding your data hostage.

TraderGary · Apr 5, 2025

idgat said:
Why POP? Unless you're careful with the settings on whatever email client you use, you're likely to delete the emails off the mail server.

EDIT
When (hopefully not If?) you get this sorted, just make sure you get the h3ll out of both OneDrive and Outlook. Most of the forums on the internet would cease to exist if it wasn't because of these 2 Microsoft abominations

I feel I must interject on this one. I've used OneDrive for over 16 years, and I've used Outlook for over 25 years. Both have worked flawlessly both personally and in a corporate environment.

idgat · Apr 5, 2025

TraderGary said:
I've used OneDrive for over 16 years, and I've used Outlook for over 25 years.

And there's the rub, which is why ...

TraderGary said:
Both have worked flawlessly both personally and in a corporate environment.

Experienced users such as yourself who have grown with programs that, in their infancy, allowed - and often required - users to make their own settings determination, and thus learnt to manage the development/changes to the programs, over time

It's the unsuspecting new users, not familiar with the pitfalls of Microsoft's default options now inflicted on users, that fall into the traps that require the assistance from forum users such as here

To me, OneDrive and Outlook are nothing short of another form of ransomware - OneDrive because, on installation, it immediately captures an unsuspecting user's data to its servers, and now Outlook because any email account (MS or otherwise) set up in Outlook requires "redirection" of the emails through Microsoft's email servers

There are many other examples of sharp practices for MS products (e.g. the default auto-renewal, without warning, on MS Office purchased through MS), all under the guise of "marketing".

dacrone · Apr 5, 2025

Per Microsoft copilot

OneDrive@infomail.microsoft.com Got an email saying my onedrive will be deleted. Is this real or a phishing?
Emails from OneDrive@infomail.microsoft.com can be legitimate, but it's always wise to verify their authenticity. Microsoft does send notifications about inactive accounts or storage limits, but phishing attempts often mimic these emails. Here are some tips to help you determine if the email is genuine:

Check the sender's email address: Legitimate Microsoft emails usually come from addresses ending in @onedrive.com or @microsoft.com. If the sender's domain looks suspicious, it might be phishing2.
Hover over links: Without clicking, hover your cursor over any links in the email. Ensure they direct to official Microsoft websites like https://onedrive.com.
Avoid clicking links: Instead, manually type the OneDrive URL into your browser to log in and check your account status.
Look for signs of phishing: Poor grammar, urgent language, or requests for personal information are common red flags.

If you're still unsure, you can contact Microsoft Support directly or report the email as phishing. Better safe than sorry! Let me know if you need help with anything else.

How can I contact Microsoft about this?
You can reach Microsoft Support through various channels:

Online Support: Visit the Microsoft Support Contact page to explore self-help options or connect with a support agent via live chat.
Phone Support: Microsoft provides customer service phone numbers for different regions. You can find the relevant number for your location here.
Specific Product Support: If your query is related to Office or OneDrive, you can check out the Office Support page for tailored assistance.

Let me know if you need help navigating these resources!

Phone number

You can find Microsoft customer service phone numbers on their support page. This page provides contact details for various regions, including the United States. If you're looking for assistance with OneDrive or other Microsoft products, this is a great resource to explore. Let me know if you need help navigating it!

.https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Wynona · Apr 6, 2025

Donozo said:
Well, that's the problem: there are contradictory suggestions on the net about that. Some say it is Legit and others -like yourself- claim that it is a scam. That's why I'm so confused.

Please also note that OneDrive really is frozen in m If you feel held back by the waiter we can give you the tools to help you break free credit card location personalized guidance to improve your credit savings taxes and more so you can find your way to money into a credit karma karma you can count on y account (I can't get to it unless I *unfreeze* it).

Microsoft is not willingly going to let you delete Onedrive.

antspants · Apr 6, 2025

Donozo said:
Well, that's the problem: there are contradictory suggestions on the net about that. Some say it is Legit and others -like yourself- claim that it is a scam

The domain is legitimate. The email is not. They have spoofed the email address (domain). If you know how to read the header information in the email, you’ll possibly find the actual originating address.

dacrone · Apr 6, 2025

antspants said:
The domain is legitimate. The email is not. They have spoofed the email address (domain). If you know how to read the header information in the email, you’ll possibly find the actual originating address.

yep. my thoughts exactly. funny that even copilot said "CAN BE LEGITIMATE". immediate red flag to me

Scannerman · Apr 6, 2025

It reminds me of an email I received recently allegedly from Microsoft : An apologetic missive informing me how that due to "costs" my legacy Family Office 365 subscription would be increased to the same price as the Co-Pilot version. I wasn't pleased to say the least but I ignored it. Sure enough I was charged for the legacy version upon renewal — not the Co-Pilot version.

Donozo · Apr 6, 2025

antspants said:
The domain is legitimate. The email is not. They have spoofed the email address (domain). If you know how to read the header information in the email, you’ll possibly find the actual originating address.

Yes, I know how to enable the headers but not necessarily know how to read them properly.
Checking the headers is the first thing I do when I need to know the real origins of an email.

In this case, everything in the header show MS domains, eg. outlook.com and microsoft.com

I'm pretty positive that the email is legit since, it wouldn't be possible for a scammer to know the exact date and time my account will be deleted otherwise.
The date that shows on the email is the exact date that shows on my OneDrive account as well.

Winuser · Apr 6, 2025

Scannerman said:
It reminds me of an email I received recently allegedly from Microsoft : An apologetic missive informing me how that due to "costs" my legacy Family Office 365 subscription would be increased to the same price as the Co-Pilot version. I wasn't pleased to say the least but I ignored it. Sure enough I was charged for the legacy version upon renewal — not the Co-Pilot version.

My subscription was renewed just before the price increase. I'm going to wait until the end of the year and change to the basic plan or what ever MS calls it.

cheaterslick · Apr 6, 2025

idgat said:
To me, OneDrive and Outlook are nothing short of another form of ransomware - OneDrive because, on installation, it immediately captures an unsuspecting user's data to its servers, and now Outlook because any email account (MS or otherwise) set up in Outlook requires "redirection" of the emails through Microsoft's email servers.

On any new computer I set up, I disable and in some cases delete OneDrive, altogether. I think the newest Outlook is garbage so I delete that too and use Thunderbird with multiple accounts. I will on certain occasions log into OWA through the webpage in order to change email account settings that I can't get access to through Thunderbird, but that's a rare exception.

TraderGary · Apr 6, 2025

When I turned on my new computer and logged in to my Microsoft Account BAM, I immediately had Microsoft Office, Word, Excel, Outlook, and all my files and photos were instantly there in my 1TB of OneDrive. I love it! My annual subscription of $69 for Microsoft 365 is a total no brainer.

Winuser · Apr 6, 2025

TraderGary said:
When I turned on my new computer and logged in to my Microsoft Account BAM, I immediately had Microsoft Office, Word, Excel, Outlook, and all my files and photos were instantly there in my 1TB of OneDrive. I love it! My annual subscription of $69 for Microsoft 365 is a total no brainer.

For myself I totally agree that having my Documents and Pictures saved to OneDrive is a Plus. What I don't like when setting up a new device is that MS makes everyone that don't know the work arounds use a MS account. This not only causes the User name to be the first five charters of the email address but places the User Folders on OneDrive. This is not always covenant for a user. IMO, MS should explain the pros and cons of using the MS account when first setting a device up and let the user decide.

BrianInEngland · Apr 6, 2025

TraderGary said:
When I turned on my new computer and logged in to my Microsoft Account BAM, I immediately had Microsoft Office, Word, Excel, Outlook, and all my files and photos were instantly there in my 1TB of OneDrive. I love it! My annual subscription of $69 for Microsoft 365 is a total no brainer.

My personal files are stored locally on a separate SSD, and that folder is my default save location, linked to OneDrive
Some of the files have been through 3-4 different PC builds and I've never lost one
I also make a Macrium folder backup twice a week

Anyone who puts their personal files on C: is asking for trouble

TraderGary · Apr 6, 2025

BrianInEngland said:
My personal files are stored locally on a separate SSD, and that folder is my default save location, linked to OneDrive
Some of the files have been through 3-4 different PC builds and I've never lost one
I also make a Macrium folder backup twice a week

Anyone who puts their personal files on C: is asking for trouble

I've used only a C: drive since my first hard drive about 40 years ago.

I work entirely from my local 1 Terabyte C: Drive and all my data and photos are kept in my OneDrive folder. I'm a Microsoft 365 subscriber which includes 1 Terabyte of OneDrive cloud storage. I have OneDrive set to mirror my local OneDrive folder; thus I always have all my work backed up throughout the day in real-time as I work. This is vitally important to me as I don't ever want to lose anything I'm working on.

I make a Macrium Reflect image every night before shutting down, alternating on two 4TB Samsung T9 Portable SSD's each containing 7 rotating daily images.

Dannydet · Apr 6, 2025

I'm a graphic designer, and I have 2 offices that I work out of, so having Onedrive is a God Send since I can work on a project at 1 office and finish or edit the same project at the other office. Sometimes I take my laptop and continue the editing remotely

TraderGary · Apr 7, 2025

Dannydet said:
I'm a graphic designer, and I have 2 offices that I work out of, so having Onedrive is a God Send since I can work on a project at 1 office and finish or edit the same project at the other office. Sometimes I take my laptop and continue the editing remotely

That certainly is one of the huge benefits of OneDrive. I always have multiple computers running concurrently and being able to move transparently from one computer to another without missing a beat with all files always up to date everywhere in real-time is indeed nothing short of a miracle!

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