New Bluetooth headphones won't connect


I am personally all out of ideas. It’s at this point I would “usually” suggest an in-pace repair/upgrade, but I really don’t think that is the problem.
 

My Computers

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  • OS
    Windows 11 Pro 23H2 Build 22631.5039
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    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
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    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
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    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
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    NZXT Phantom 820 Full-Tower Case
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    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
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    Internet Speed
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    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
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    Defender / Malwarebytes
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    …still on a horse.
You seem to have run some kind of Dell hardware diagnostic and the Bluetooth hardware came back as working. So I can’t think off the top of my head what may be blocking you from connecting to devices.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
antspants said:
You seem to have run some kind of Dell hardware diagnostic and the Bluetooth hardware came back as working. So I can’t think off the top of my head what may be blocking you from connecting to devices.
Click to expand...
I have no idea either...
 

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
And you’re obviously not silly, but the Bluetooth is on in the bottom right of taskbar, is this on for sure?

IMG_4581.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
antspants said:
And you’re obviously not silly, but the Bluetooth is on in the bottom right of taskbar, is this on for sure?

View attachment 99003
Click to expand...
Yes, I am even using an old pair of Bluetooth headphones right now.
Anyway, I have noticed that there is a service that keeps disconnecting, but looking at videos etc.it should be connected. It connects if I connect it manually, but nothing happens then. I wonder if there is an issue with services? It is the BluetoothUserService.
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee
Some people fixed the problem with a power flush, but I can't right now because I first have to find the screwdriver to open the laptop and remove the battery.
 

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee
mm71 said:
Anyway, I have noticed that there is a service that keeps disconnecting, but looking at videos etc.it should be connected. It connects if I connect it manually, but nothing happens then. I wonder if there is an issue with services? It is the BluetoothUserService.
Click to expand...
Apparently other people who have problems connecting have problems with this service. How can I fix this service so that it connects and stays connected?
I have found this Restore Default Services in Windows 11 Tutorial but that service is not listed...
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
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    Trial version of McAfee
You’re probably looking for “Bluetooth Support Service” it’s in the list.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee
mm71 said:
I only tried the phone to be sure the headphones were not faulty, I tried after trying the laptop several times, and now the phone is off.
Click to expand...
There is a remote possibility that even though the phone is off, because the headphones are still paired with the phone, that's all they'll look for and/or recognise

Make sure the headset is unpaired from the phone and then re-try with the computer.
 

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  • OS
    Windows 11 2xH2 (latest update ... forever anal)
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    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
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    OOBE
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    OOBE
    Cooling
    OOBE
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    BT
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    BT
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    Brave FFox Chrome Opera
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    KIS
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    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
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    Laptop
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    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
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    NBN FTTN 50
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    Brave
    Antivirus
    KIS
idgat said:
There is a remote possibility that even though the phone is off, because the headphones are still paired with the phone, that's all they'll look for and/or recognise

Make sure the headset is unpaired from the phone and then re-try with the computer.
Click to expand...
Thanks, but it didn't work. I think there is a bug or something, as the keyboard won't connect either now. I have some registry backups and also image backups but they are all old because I didn't make any changes in months apart from downloading or saving files. Maybe I can just save the new files (which I have done regularly) and try to restore an old registry? Windows updates would be gone, but maybe they caused the problem in the first place.
 

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee
I have tried power flushing and it didn't work either...
I was just wondering if by any chance there is some software to pair and connect Bluetooth devices? I mean third-party software. Sometimes they are better than Windows. XYplorer always works fine when for some reason Windows Explorer plays up for example, so who knows....
 

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee
mm71 said:
as the keyboard won't connect either now.
Click to expand...
OK, possibility of failing bluetooth adapter, it kept working while connected but now ....

Try a bluetooth USB dongle.
 

My Computers

System One System Two

  • OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
mm71 said:
I have tried power flushing and it didn't work either...
I was just wondering if by any chance there is some software to pair and connect Bluetooth devices? I mean third-party software. Sometimes they are better than Windows. XYplorer always works fine when for some reason Windows Explorer plays up for example, so who knows....
Click to expand...

I would suggest you look at the option of an in-place upgrade repair. It may be hardware based issues (Dell diagnostic said it isn’t) but it could be something corrupted in Windows. Last question before you do, are you using support software for the keyboard, from the manufacturer?

If you follow the tutorial, you can keep everything you have on your PC but repair the state of Windows.
But it’s always suggested that you make an image backup of your current system first.


www.elevenforum.com

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
I have tried restoring an image backup and the keyboard is back, but the headphones still won't connect...
I will look at the in-place upgrade, but I am too tired today after waiting to restore the backup image... :( Actually, I did the in-place upgrade before. It does delete updates if I remember correctly, but otherwise it doesn't touch files or anything?
The question is - which update should I then avoid? Because I think it was an update that caused this (many other people had Bluetooth ruined by an update according to what they said and had to wait for a new update to fix the problem...)
Or is this new? The tutorial mentions reinstalling the current version of Windows... I remember that in the past it installed a version without updates. I cannot wait to try it...
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee
I have fixed it! I downloaded the Bluetooth and the Device Association and Install reg entries from Restore Default Services in Windows 11 Tutorial, double-clicked on them to add them to the registry, restarted, and it finally connected! :) :)
(I did have those services, I mean, they were not missing or deleted, but I guess they were buggy...)
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee
Common solution/trick often tried for non-working wifi ...
Create a Linux boot USB (Mint is a good flavour)
Boot from that USB (do NOT install Mint, it just runs from your computer memory and the USB)
If bluetooth is available, try connect headphones
Note you may need non-bluetooth input devices, I always have a cheapy-cheapy-cheap-cheap cable mouse and cable keyboard at the back of the cupboard anyway.
 

My Computers

System One System Two

  • OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
idgat said:
Common solution/trick often tried for non-working wifi ...
Create a Linux boot USB (Mint is a good flavour)
Boot from that USB (do NOT install Mint, it just runs from your computer memory and the USB)
If bluetooth is available, try connect headphones
Note you may need non-bluetooth input devices, I always have a cheapy-cheapy-cheap-cheap cable mouse and cable keyboard at the back of the cupboard anyway.
Click to expand...
I do have a Linux boot USB, but the problem is now fixed after reinstalling some services that were present (not missing), but apparently buggy. (See my post just before yours.) I am using my new headphones right now! They work perfectly. :)
 

My Computer

System One

  • OS
    Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7506 2-in-1
    CPU
    11th Generation Intel® Core™ i5-1135G7 Processor
    Memory
    12GB
    Graphics Card(s)
    Intel Iris Xe
    Monitor(s) Displays
    15.6-inch FHD (1920 x 1080) Truelife
    Screen Resolution
    1920 x 1080
    Hard Drives
    512GB M.2 PCIe NVMe Solid State Drive
    Keyboard
    English International Backlit Silver
    Mouse
    Microsoft HID Device
    Browser
    Microsoft Edge
    Antivirus
    Trial version of McAfee
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