Solved Nvidia GeForce Experience no longer loads - anyone else?


Catnip

Forum Nitwit
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546
OS
Win 11 Pro 24H2
This may be because of the big outage yesterday, I don't know, but I can no longer get GeForce Experience to load. It just tells me there was a problem and suggests a reboot - which does not help.

I manually updated to the newest drivers by going to the Nvidia website and downloading. I installed the new GeForce Experience at the same time, but it also will not load. The drivers are working fine, and there were no download issues from the Nvidia site.

I find the timing of this suspicious, given the world wide outage of many sites yesterday, and this started happening right about then.

Anyone else having an issue like this?
 
Windows Build/Version
11 Pro 23H2

My Computer

System One

  • OS
    Win 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Intel i7 13700KF
    Motherboard
    Gigabyte Z790 UD AC
    Memory
    32 GB Team Group DDR5 - 6000 CL 30
    Graphics Card(s)
    ASUS TUF GAMING RTX 3070 Ti
    Sound Card
    On board Realtek
    Monitor(s) Displays
    2 x Samsung 32 inch curved - one 4K, one 1080p
    Screen Resolution
    4K, 1920 x 1080
    Hard Drives
    1 TB Samsung 980 Pro Nvme, 1 TB Samsung 970 EVO Nvme, 2 x Samsung 970 2TB SSD SATA
    PSU
    EVGA 1000Q
    Case
    Rosewill something or other
    Cooling
    Noctua NH-D15. A whole schwak of Noctua case fans. $$$
    Keyboard
    Logitech G815
    Mouse
    Logitech G502 Hero
    Internet Speed
    700 up, 600 down
    Browser
    Firefox
    Antivirus
    MalwareBytes
So just as an update, GeForce Experience will load on my partner's computer. She has the same graphics driver version as me, and all of the same Windows updates. I am baffled.

I have noticed a couple of weird things happening to my PC lately, such as a RunDLL failure on shutdown. There are at least one or two popups telling me this. I have run Dism, SFC /Scannow and such with no errors found. Scannow did fix a couple of problems, but Dism is clean and healthy. Several passes with MalwareBytes and SuperAntiSpyware come up clean.

It's been a while since I did a repair install. Maybe I should do one?
 

My Computer

System One

  • OS
    Win 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Intel i7 13700KF
    Motherboard
    Gigabyte Z790 UD AC
    Memory
    32 GB Team Group DDR5 - 6000 CL 30
    Graphics Card(s)
    ASUS TUF GAMING RTX 3070 Ti
    Sound Card
    On board Realtek
    Monitor(s) Displays
    2 x Samsung 32 inch curved - one 4K, one 1080p
    Screen Resolution
    4K, 1920 x 1080
    Hard Drives
    1 TB Samsung 980 Pro Nvme, 1 TB Samsung 970 EVO Nvme, 2 x Samsung 970 2TB SSD SATA
    PSU
    EVGA 1000Q
    Case
    Rosewill something or other
    Cooling
    Noctua NH-D15. A whole schwak of Noctua case fans. $$$
    Keyboard
    Logitech G815
    Mouse
    Logitech G502 Hero
    Internet Speed
    700 up, 600 down
    Browser
    Firefox
    Antivirus
    MalwareBytes
So just as an update, GeForce Experience will load on my partner's computer. She has the same graphics driver version as me, and all of the same Windows updates. I am baffled.

I have noticed a couple of weird things happening to my PC lately, such as a RunDLL failure on shutdown. There are at least one or two popups telling me this. I have run Dism, SFC /Scannow and such with no errors found. Scannow did fix a couple of problems, but Dism is clean and healthy. Several passes with MalwareBytes and SuperAntiSpyware come up clean.

It's been a while since I did a repair install. Maybe I should do one?


An In-Place Upgrade (repair install) won't fix driver problems.
It only fixes Windows file corruption problems.

An In-Place Upgrade "compares" what is installed on the computer, with the Windows ISO image.
Then, it overwrites any corrupted Windows files, with clean copies from the ISO image.
This is how it "repairs" Windows while allowing you to keep your programs and personal files.



If needed....
Here's the In-Place Upgrade (repair install) tutorial.
I recommend Option #2, skip step #5...










Personally, I won't even allow Geforce Experience on my computer, but here's the guide for fixing Nvidia driver issues...


DDU Instructions - Nvidia
1. Get this program, here: Display Driver Uninstaller (DDU) | Wagnardsoft ...get the latest version, and save it to your desktop.
2. Get the DCH/Game Ready vid card driver here, use the Manual Search: Advanced Driver Search | NVIDIA ...save this to your desktop.
Unhook the internet completely.
3. Reboot into Safe Mode and run DDU (Display Driver Uninstaller) choose the "Highly Recommend Option", and just do what it tells you.
4. After it's done, reboot to normal mode, then just double click the Nvidia driver to install.
[See pics below]. If it want's to reboot, let it.
Rehook the internet.

a2onZnt.png



NjaiKLm.png
 
Last edited:

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.3476 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Thanks @Ghot Sorry for the late reply, I have been out of town.

I finally got fed up with troubleshooting and just removed the Experience app. It wasn't really doing much except causing problems and making my games stutter. I am not sure why the app suddenly started to do this as it was independent of the driver updates, but I am not going to worry about it anymore. The stuttering has stopped, and so have the messages on shutdown.

I'll just manage my updates for the GPU manually from now on.

Marking this as solved.
 

My Computer

System One

  • OS
    Win 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Intel i7 13700KF
    Motherboard
    Gigabyte Z790 UD AC
    Memory
    32 GB Team Group DDR5 - 6000 CL 30
    Graphics Card(s)
    ASUS TUF GAMING RTX 3070 Ti
    Sound Card
    On board Realtek
    Monitor(s) Displays
    2 x Samsung 32 inch curved - one 4K, one 1080p
    Screen Resolution
    4K, 1920 x 1080
    Hard Drives
    1 TB Samsung 980 Pro Nvme, 1 TB Samsung 970 EVO Nvme, 2 x Samsung 970 2TB SSD SATA
    PSU
    EVGA 1000Q
    Case
    Rosewill something or other
    Cooling
    Noctua NH-D15. A whole schwak of Noctua case fans. $$$
    Keyboard
    Logitech G815
    Mouse
    Logitech G502 Hero
    Internet Speed
    700 up, 600 down
    Browser
    Firefox
    Antivirus
    MalwareBytes
Thumbs Up2.png

Good job.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.3476 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
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