Still messing around with my iphone. T-mobile is the pits when dealing with issues. I ordered a 256GB iphone Max Pro online. Then I found out that it wouldn't ship until March, which wasn't acceptable because my Samsung s9 is dying. So I called customer support to cancel it (because you cannot online) and order a 128GB, which was in stock instead. So the support rep said the 256 GB was cancelled and I received my 128 GB 2 days ago, that was after a 2 hour support queue wait with horribly load awful muzak and maybe 30 minutes with the rep.
So fast forward to today. I get notification that the original 256 GB phone has shipped (and arrives tomorrow). So I called tmobile customer support. After waiting an hour, someone answered but she couldn't hear me, and before I could even check to see if I had the mic on the call muted, she hung up. Another 45 minutes later, I get another rep. I told him the situation and I really wanted the 256 GB and I had only compromised because their website said March delivery. He has processed a return of the 128 GB (return label etc) and said I would get a full refund. I wanted assurance of this because I will get the higher capacity phone tomorrow, open it, and transfer my data to it, then ship of the other on Monday. I don't have a lot of confidence this return will go without a hitch. Boy they are really screwed up at the moment
And, it takes 5-10 minutes to log onto their website, and you cannot track your order because their servers are unavailable. And don't get me going about their recent data breach!
We moved to a different state and want to keep our numbers, otherwise I would change carriers.
/end rant.
I do have to say that $600.00 for replacing a timing belt is much cheaper than replacing the engine because the valves got bent.
