Solved Outlook.com mail sorting?


Pnokio

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Why does my outlook.com email sort my mail into Focused & Other when its not set to do so?
 

My Computer

System One

  • OS
    Windows 11 Home 24H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.
IIRC - it's a folder-based setting.
Is it Inbox or another sub-folder?
 

My Computer

System One

  • OS
    Win11 Pro 24H2 Build 26100.2894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Powerspec
    CPU
    Intel(R) Core(TM) i9-14900KF 3.20 GHz
    Motherboard
    MSI PRO Z690-A WIFI (MS-7D25)
    Memory
    G.Skill DDR5-5600 / PC5-44800 DDR5 SDRAM UDIMM
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 Ti WINDFORCE OC 12G (GV-N407TWF3OC-12GD)
    Sound Card
    OnBoard
    Monitor(s) Displays
    Dell - various (3)
    Screen Resolution
    1920x1080
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    SSD/HDD/NVME
    PSU
    850 Watt 80+ Gold Modular
    Case
    PowerSpec/Lian Li ATX 205 Mesh
    Cooling
    Coolermaster MASTERLIQUID ML240L V2 RGB
    Keyboard
    Logi MX Keys S
    Mouse
    MX Master 3S
    Internet Speed
    600 mbps
    Browser
    various (Opera, Vivaldi, Edge, Brave, Chrome)
    Antivirus
    anitmalwarebytes; superantispyware; defender
    Other Info
    Windows Feature Experience Pack 1000.26100.36.0
It only works on Inbox not other folders, but is set separately for the Inbox of each email account.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop


Why does my outlook.com email sort my mail into Focused & Other when its not set to do so?


Are you talking about an email app (Outlook) on your PC or actually online at Outlook.com?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
This is how it looks on outlook.com new on my pc.
-
out.jpg
 

My Computer

System One

  • OS
    Windows 11 Home 24H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.
Are you talking about an email app (Outlook) on your PC or actually online at Outlook.com?

That doesnt answer my question though. Are you using an app or logging into Outlook mail online?

If that is an app, which app is it? Show me a screenshot of the icon you are clicking on to open it, please?

Thank you good member 🙏
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Is it (app) “Outlook”, “New Outlook”, “Outlook from Microsoft 365”? (Classic Outlook)

Which one?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Its installed on my pc. Outlookcom New.
-
outl.png
 

My Computer

System One

  • OS
    Windows 11 Home 24H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.
Sorry, I don't use that program but here are the settings for it.

 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Thanks, that is what I needed to know.
 

My Computer

System One

  • OS
    Windows 11 Home 24H2 64-Bit
    Computer type
    Laptop
    Manufacturer/Model
    asus f515ja
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    ASUSTeK COMPUTER INC. X515JA (U3E1)
    Memory
    8.00GB HDD
    Graphics Card(s)
    Standard Monitor on Intel UHD Graphics
    Sound Card
    Realtek HDA
    Screen Resolution
    1366 x 768 x 60
    Hard Drives
    1HDD 2 Partitions
    Mouse
    Logitech Cordless
    Internet Speed
    38mbps
    Browser
    Chrome+FF
    Antivirus
    Malwarebytes (Premium)
    Other Info
    When I find it.

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