Outlook

Pablo56 · Apr 9, 2025

Hi. I can't find a forum for outlook. If anyone can help me to get to a forum then post a link.

I have Outlook for android on my phone. want to add an account. The options are only for hotmail, gmail, yahoo etc. Mine is none of these.

Sorry for the inconveniance

Desmond.

antspants · Apr 9, 2025

Why post in the chillout room? There’s an Office and Productivity & a Browsers and Mail forum section.

What does etc mean? Wheres a screenshot?

I’m just assuming the Outlook app is the same regardless of the phone type.

Does the screen look like this? Click on “Email Account”

To add an email account in the Outlook for Android app, open the app, tap your account menu (top left), select "Add Account", then "Add Email Account" and follow the on-screen prompts to enter your email address and password.

1. Open the Outlook app and access settings:

Open the Outlook app on your Android device.
Tap on your account menu, which is usually located in the top left corner of the app.

2. Add an account:
Tap on "Add Account" and Select "Add Email Account" or “Email Account”.

3. Enter your email address and password:

Enter your email address and tap "Continue".
On the next screen, enter your password and tap "Sign in".

4. (Optional) Configure advanced settings:

If prompted, you may need to select the type of email provider (IMAP or POP) and enter any necessary server settings.
If you don't know these settings, contact your email provider or administrator.

5. Complete the setup:

Tap the checkmark icon to complete the setup.
You can now access your email in the Outlook app

antspants · Apr 9, 2025

iPhone (for those who care)
I can’t confirm the Outlook for Android process above, because I got it from the internet

On my iPhone, if there is already an email account setup, to add another one

Click top left of screen
- Mine says inbox because there are already mail accounts loaded in Outlook App
Click the Cog icon at the bottom
Click on Accounts
Click on Add Account (Or create new account at the bottom if you’re wanting to setup a new Outlook account)
Click on Email Account at the top
Enter the email address
Click on Add Account
If it’s not something like an Gmail or Outlook account, a new window will open.
- Some settings variables will be automatically configured in the settings
Add the IMAP & SMTP passwords (email password)
Change any Port numbers or Host Addresses if needed

OR

After entering the email address, click on “Set up account manually”
Click on IMAP
- Configure all your settings like IMAP/SMTP Host Addresses as follows:
- IMAP Port number
- IMAP Username (Email account)
- IMAP Password (Email password)
- SMTP Host Address
- SMTP Port number
- Port Security (ex SSL)
- SMTP Password (Email password
Click on Sign In

It has to be a similar process using Outlook App on an Android?

Pablo56 · Apr 9, 2025

Ok thanks for your help. I will checkout one of the other forums as I have problems with IMAP and SMTP server information. (Advanced setup)

antspants · Apr 9, 2025

Pablo56 said:
Ok thanks for your help. I will checkout one of the other forums as I have problems with IMAP and SMTP server information. (Advanced setup)

No problem. That information will be available at your isp or be as simple as mail.yourdomainname.yourdomainextension if it’s a private domain

Can you tell me what type of address it is? Is it an isp address or a personal domain?

antspants · Apr 9, 2025

Pablo56 said:
website hosting company easyspace

Then IMAP & SMTP Hostnames should be
mail.yourdomainname

For instance:
For nicepants@antsypantsy.com.au at domain name antsypantsy.com.au

IMAP Hostname: mail.antsypantsy.com.au
IMAP Port: 993

SMTP Hostname: mail.antsypantsy.com.au
SMTP Port: 465

OR could be, depending on your webhost mail configs.

IMAP Hostname: imap.antsypantsy.com.au
IMAP Port: 993

SMTP Hostname: smtp.antsypantsy.com.au
SMTP Port: 465

Username for IMAP & SMTP should be your email address

Are you in the UK? Easyspace in the UK?

Try using

imap.iomartmail.com

smtp.iomartmail.com

antspants · Apr 9, 2025

Easyspace

How to set up your email address for your new domain name

Pablo56 · Apr 10, 2025

Ok thanks for your help. I will checkout one of the other forums as I have problems with IMAP and SMTP server information. (Advanced setup)

Pablo56 · Apr 10, 2025

I am now in Office and productivity with a new post but the previouse content to another forum is here also. Strange??

I have tried to add an easyspace email address to outlook. I went to advanced settings and put the correct information for the easyspace server in. However, in the section Outgoing email server (which will be outlook), the details are wrong.

SMTP Outgoing server: smtp.netinteligence.com
Port 25
Start Tls

But SMTP user name is my easyspace email address not my outlook email address and the password is my easyspace account password not the outlook password.

Attached.

antspants · Apr 10, 2025

I don’t understand why the IMAP host adreess would be a different domain to the SMTP host address domain.

Also, those ports don’t look right.

When first adding your email account before the below steps, the App should have already found some vaiables to your email address. You should only need to add the missing info.
The host name and ports are generally discovered after you first add your email account.

Click on Add Account
Click on Email Account at the top
Enter the email address
Click on Add Account
Some settings variables “Should” be automatically configured in the settings
Add the IMAP & SMTP username & passwords (it should be your email account ******@keystonecop.co.uk and email account password)
Change any Port numbers or Host Addresses if needed

Can you show me where you got the host name and ports from?

Pablo56 · Apr 10, 2025

"I don’t understand why the IMAP host adreess would be a different domain to the SMTP host address domain."

Simple. If I am sending an email from outlook using my outlook account. The email you will receive will say @outlook.com. Why should it be sent from an easyspace email server? When I downloaded outlook for android on my mobile phone it had no knoledge of a company called asyspace but could send emails to anyone.

antspants · Apr 10, 2025

Desmond. There seems to be some confusion.

What type of email address are you trying to add?
You’re the one who brought up easyspace.

How does outlook.com have anything to do with the domain you posted in the screen shot which is a private domain?

antspants · Apr 10, 2025

Also
IMAP port 143 is an unencrypted port and therefore not a secure port.
993 (with SSL/TLS encryption) is however an encrypted secure port

SMTP port 25 is blocked by a lot of ISP’s for the same reason, not secure.
465 (with SSL/TLS encryption) is a secure port

antspants · Apr 10, 2025

If you’re trying to add an email address ****@ keystonecop.co.uk
mail.keystonecop.co.uk for both IMAP & SMTP host settings should work. Unless your web host expects different.
If not, you need to contact your web hosting company and see if they will provide you with clear instructions on what they expect you to use or what their mail server is setup to use by default.

I’ve never seen the backend interface in the images at the easyspace website before. But I’ve always supplied ControlPanel hosting, at least for the past 30 years so I’ve not had much, if any real experience with other backends.

I’d be surprised if the settings aren’t already listed somewhere within your backend interface.

The Mail app in Android devices, for the couple of times I’ve set it up for my old mum, seemed to work just fine. Maybe use that.

x509 · Apr 10, 2025

slipstick.com has Outlook forums.

Pablo56 · Apr 12, 2025

The way I see it is this. If you want to send me an email, you do not need my serrver name and password to send it. If I buy or download for free a MICROSOFT outlook email ssystem and want to send you an email. Do I need your server and password to send it to. THis is an outward email sent froma microsoft app to sombody else.

When I enter my details in advanced settings. I am getting smtp Outgoing email server = smtp.netinteligence.com. That is not easy space. Port is 25.

But password is the password for my easyspace account.
So with an outlook server smtp.netinteligence.com
Password for easyspace server

I get an error. Your email server certificate is invalid. And when I click cancel It scraps my attempt and I have to start ALL OVER AGAIN.

Pablo56 · Apr 12, 2025

Okay What am I typing in here?

Display name: set to what I want to appear on this app.
Description: What I want to display on this app

Incoming
IMAP: imap.iomartmail.com (Port 143) [This port address is correct]
Security: SSL/TLS
Username: desmond@KeyStoneCop.co.uk
IMAP password: easyspace password

Outgoing
smtp.netinteligence.com (Port 25) [This is filled in by Microsoft]
Security: StartTls [This is filled in by Microsoft]
Username: desmond@KeyStoneCop.co.uk
Password: My easyspace password.

Your email server certificate is invalid.

jimbo45 · Apr 12, 2025

Some ISP's will only allow you to SEND email if you are logged on to the internet on their servers -- Gmail is fine though from anywhere if you want to add a GMAIL account to outlook. When travelling or using public Wifi you could be restricted into only using your own ISP's Webmail type of system -- those browser based things are usually much slower and often riddled with ads.

Also with some servers you need to experiment with parameters like SSL or NONE, password authentication from server, ports etc etc. There's quite a few options and it depends on the ISP. To get the most options manually (i.e avoid the auto setup stuff) start the outlook program from the mail app in the control panel or manually via outlook /profile {name}.

Cheers
jimbo

antspants · Apr 12, 2025

Pablo56 said:
KeyStoneCop.co.uk

antspants · Apr 12, 2025

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