Solved Please help me fully erase the "Dell SupportAssist" app from my computer.


Update: I found out how to search for the "%AppData%\PCDr" folder (need to use "Win + R" and enter %AppData%), and there was no "PCDr" folder there.

I've left the "SARemdiation" folders and Registry alone, as though they seem to pertain to the "Dell SupportAssist" app, none of the instructions said to target these particular items.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430
@x BlueRobot

To be clear, you do mean to execute two different Registry searches using the Farbar app, one for "DDDriver" and one for "dddriver64Dcsa", don't you? not just one single search, entering "DDDriver dddriver64Dcsa" as one long string into the search-field?

======================================

I entered the code you gave into Command Prompt while running it as Administrator, it had "C:\Windows\System32" as its default file-path. It returned the message:

"The operation completed successfully."

Now, doing a Registry search for "DDDriver" in the Farbar app returns this information:

Farbar Recovery Scan Tool (x64) Version: 23.03.2024 01
Ran by william (24-03-2024 08:46:06)
Running from C:\Users\william\Downloads
Boot Mode: Normal

================== Search Registry: "DDDriver" ===========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ASR]
"OfflineDriverInjectionExtension"="drvstore.dll,DriverStoreOfflineAddDriverPackageW"
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows NT\CurrentVersion\ASR]
"OfflineDriverInjectionExtension"="drvstore.dll,DriverStoreOfflineAddDriverPackageW"

====== End of Search ======


And searching in the same way for "dddriver64Dcsa" returns this:

Farbar Recovery Scan Tool (x64) Version: 23.03.2024 01
Ran by william (24-03-2024 08:51:24)
Running from C:\Users\william\Downloads
Boot Mode: Normal

================== Search Registry: "dddriver64Dcsa" ===========


====== End of Search ======
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430
not just one single search, entering "DDDriver dddriver64Dcsa" as one long string into the search-field?
The search term I gave you would have searched for both at the same time, that's what the semi-colon is for. It seems that those drivers aren't installed on your system either.
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
I know that this is an old thread but I just wanted to thank everyone that posted in it. By following this I have removed about 16 GB's of bloatware on mt R16. KUDO's too All,
 

My Computers

System One System Two

  • OS
    Win 11 Pro 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super
    Sound Card
    Intel but not working
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Corsair Strafe RGB MK.2
    Mouse
    Corsair M65 Pro
    Internet Speed
    1000Gb's Down-20 Up
    Browser
    Firefox 134.0.2
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • Operating System
    Optimum 11 24H2 Build 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    IBuypower
    CPU
    Intel Core i3 1315u
    Motherboard
    ASRock
    Memory
    32GB DDR5
    Graphics card(s)
    PNY RTX 4017
    Sound Card
    onboard
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    Kingston 2TB SNV2S20006 PCIe 4.0 M.2.2280
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    850Watt
    Case
    Small
    Cooling
    Closed loop Liquid
    Mouse
    IBP
    Keyboard
    IBP
    Internet Speed
    1GB
    Browser
    Firefox 133.0
    Antivirus
    Windows Defender
    Other Info
    Noisy but fast

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