Popup Windows too Small in Windows 11


L

LEE

New member
Local time
4:34 PM
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4
OS
Windows 11
Just bought new 17.3 in HP laptop with Windows 11. All popup windows are too small. Hard to read. Chatted with a Microsoft support tech for 45 minutes with no resolution. I had already tried everything he suggested with no results. I gave him control of my laptop but still no good results. Tried scaling but no results. Before this laptop, I had a 15.3 in Dell with Windows 10 and had no problems.
Any help or advise anyone can give I will appreciate.
 

My Computer

System One

  • OS
    Windows 11
LEE said:
Any help or advise anyone can give I will appreciate.
Click to expand...
Is the Display set to it's Native(Recommended) resolution?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
What is text scaling set at? (I doubt that's the issue, but...)
 

My Computers

System One System Two

  • OS
    Windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Cherry Streaming (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/300 Mbps (down/up)
    Other Info
    Arris G36 modem/router
  • Operating System
    windows 11 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
So the DPI Scaling is set to 100%?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 24H2 v26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built Myself in 2017
    CPU
    AMD Ryzen 1800X 8-Core @ 3.60GHz
    Motherboard
    Asus Crosshair VI Hero
    Memory
    16GB G.Skill Trident Z RGB Series
    Graphics Card(s)
    EVGA GeForce gtx 1660 Super
    Sound Card
    On Board
    Monitor(s) Displays
    2 X AOC 27" , PLANAR 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    ~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~ P34A60 512GB NVMe PCIe Gen3x4 M.2
    ~ 6TB Toshiba HDD
    ~ 6TB HDD (Backup)
    ~ SanDisk 250GB SSD
    ~ 2 X 1TB HDD
    ~~~~~~~~~~
    PSU
    Corsair RM850 Fully Modular (850watts)
    Case
    NZXT Phantom 630 CA-PH630-W1
    Cooling
    CORSAIR iCUE H100i RGB PRO XT
    Keyboard
    Nulea RT05 Wireless Ergonomic
    Mouse
    Nulea MD280 Wireless Vertical Mouse
    Internet Speed
    761Mbps (Download) / 692Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    *This is my Main Computer That I use*
  • Operating System
    Windows 11 Pro x64 24H2 v26100.2894
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Xeon E3-1246 v3 @ 3.50GHz
    Memory
    16GB
    Graphics card(s)
    AMD Radeon R7 350X
    Sound Card
    onBoard
    Monitor(s) Displays
    eMachine 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    250GB SSD
    Cooling
    Fan
    Mouse
    Nulea MD280
    Internet Speed
    752Mbps (Download) / 537Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    I use this computer for photo/video editing and to track severe weather
If you can get a screenshot of the display properties. The exact model would help also.
 

My Computer

System One

  • OS
    Windows 10
As stated, right click the desktop, choose Display Settings. Make sure resolution is set to (recommended) scroll down to Scale. if 100% increase it to what is comfortable for you.
 

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
Spunk said:
As stated, right click the desktop, choose Display Settings. Make sure resolution is set to (recommended) scroll down to Scale. if 100% increase it to what is comfortable for you.
Click to expand...
I'm guessing he may not have the driver installed
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 24H2 v26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built Myself in 2017
    CPU
    AMD Ryzen 1800X 8-Core @ 3.60GHz
    Motherboard
    Asus Crosshair VI Hero
    Memory
    16GB G.Skill Trident Z RGB Series
    Graphics Card(s)
    EVGA GeForce gtx 1660 Super
    Sound Card
    On Board
    Monitor(s) Displays
    2 X AOC 27" , PLANAR 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    ~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~ P34A60 512GB NVMe PCIe Gen3x4 M.2
    ~ 6TB Toshiba HDD
    ~ 6TB HDD (Backup)
    ~ SanDisk 250GB SSD
    ~ 2 X 1TB HDD
    ~~~~~~~~~~
    PSU
    Corsair RM850 Fully Modular (850watts)
    Case
    NZXT Phantom 630 CA-PH630-W1
    Cooling
    CORSAIR iCUE H100i RGB PRO XT
    Keyboard
    Nulea RT05 Wireless Ergonomic
    Mouse
    Nulea MD280 Wireless Vertical Mouse
    Internet Speed
    761Mbps (Download) / 692Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    *This is my Main Computer That I use*
  • Operating System
    Windows 11 Pro x64 24H2 v26100.2894
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Xeon E3-1246 v3 @ 3.50GHz
    Memory
    16GB
    Graphics card(s)
    AMD Radeon R7 350X
    Sound Card
    onBoard
    Monitor(s) Displays
    eMachine 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    250GB SSD
    Cooling
    Fan
    Mouse
    Nulea MD280
    Internet Speed
    752Mbps (Download) / 537Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    I use this computer for photo/video editing and to track severe weather
Scale is set at !00%. Any thing over that causes Bing to be too large for screen.
 

My Computer

System One

  • OS
    Windows 11
I'm thinking the same as @JAM83, Check in Drvice Manager to see if your using the basic MS driver.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
What browser are you using? Edge, Chrome, Firefox etc
check to see if you have Zoom enabled. Go to the Settings at the upper right of the toolbar of the browser and select Zoom and reduce the zoom and adjust for what works for that browser and use Scaling to make everything else larger
 

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
A lot of the recent 17" laptops arriving on the market from the "better" manufacturers have 4K screens fitted and are very reliant on specialist drivers to balance the size of screen components if you have a 4K screen you can get a better view whilst you obtain the correct drivers by setting the screen resolution 1920x1080 FHD.

another thing to check is the screen could also be a 16x10 rather than 16x9 ratio and this will also require special drivers in a lot of cases
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 [Latest Release Preview] [Win11 PRO HighEnd MUP-00005 DD]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS to my design
    CPU
    AMD RYZEN 9 7950X OEM
    Motherboard
    *3XS*ASUS TUF B650 PLUS WIFI
    Memory
    64GB [2x32GB Corsair Vengeance 560 AMD DDR5]
    Graphics Card(s)
    3XS* ASUS DUAL RTX 4060 OC 8G
    Sound Card
    On motherboard Feeding SPDiF 5.1 system [plus local sound to each monitor]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160
    Hard Drives
    3XS Samsung 980Pro 2TB M.2 PCIe4 4 x 8TB Data + Various Externals from 1TB to 8TB, 10TB NAS
    PSU
    3XS Corsair RM850x 850w Fully Modular
    Case
    FDesign Define 7 XL BK TGL Case - Black
    Cooling
    3XS iCUE H150i ELITE Liquid Cool, Quiet Case fans
    Keyboard
    Wireless Logitec MX Keys + K830 [Depending on where I'm Sat]
    Mouse
    Wireless Logitec - MX Master 3S +
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security [Latest]
    Other Info
    Also run...
    Dell XPS 17 Laptop
    HP Laptop 8GB - Windows 10 Pro x64 HP 15.2"
    Nexus 7 Android tablet [x2]
    Samsung 10.2" tablet
    Blackview 10.2 Tablet
    Sony Z3 Android Smartphone
    Samsung S9 Plus Smartphone
    Wacom Pro Medium Pen Pad
    Wacom Pro Small Pen Pad
    Wacom ExpressKey Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
  • Operating System
    Windows 11 Pro x64 [Latest release]
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 17 9700
    CPU
    i7 10750H
    Motherboard
    Stock
    Memory
    32 GB
    Graphics card(s)
    Stock Intel + GTX 1650 Ti
    Sound Card
    Stock 4 speaker
    Monitor(s) Displays
    Stock 17" + 32" 4K 3840 x 2160 HDR-10
    Screen Resolution
    3840 x 2400 HDR touchscreen
    Hard Drives
    2TB M2 NVMe
    PSU
    Stock
    Case
    Stock Aluminium / Carbon Fibre
    Cooling
    Stock + 2 fan cooling pad
    Mouse
    Stock Trackpad +Logi Mx Master 3 or MX Ergo Trackball
    Keyboard
    Stock Illuminated + Logi - MX Keys
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security 2021
    Other Info
    Also use an Adjustable Support for Laptop and Adjustable stand for monitor
Thanks! I reloaded Windows 11 and everything got fixed. No problems with screen anymore.
 

My Computer

System One

  • OS
    Windows 11
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