Repeated hard drive errors. Replaced drive. Still getting errors.


Eksy61

Eksy61

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One of my storage drives is an internal WD Blue 1TB hard drive. Every few days, I had to run CHKDSK on it to repair drive errors. Each time CHKDSK succeeded. but the problem kept recurring.
So I replaced the drive with a brand-new internal Seagate Barracuda 1TB hard drive and restored the contents from an image backup.
But I'm still getting errors every few days and I'm still having to run CHKDSK.

Any ideas what could be causing this? I don't understand how a new drive from a different manufacturer could fail to resolve the problem.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Ryzen 9 7900X
    Motherboard
    ASUS ROG STRIX B-650 E-F
    Memory
    64 GB
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Hard Drives
    C: SSD, 500 GB
    D: HDD, 1 TB
    J: HDD, 1 TB
    Antivirus
    Norton
Eksy61 said:
One of my storage drives is an internal WD Blue 1TB hard drive.
Click to expand...

How many drives do you have? They may not be getting enough power.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    Intel(R) Core(TM) i9-14900K
    Motherboard
    GIGABYTE Z790 AORUS Elite X WIFI7
    Memory
    Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
    Graphics Card(s)
    Onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    43 inch 4k
    Screen Resolution
    2k (2560 x 1440)
    Hard Drives
    WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
    PSU
    MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
    Case
    Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
    Cooling
    ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
    Keyboard
    Wireless logitech
    Mouse
    Wireless logitech
There could be at least 4 reasons:

  1. Drive is overheating, or something else is overheating.
  2. Since you're on a B-450 board, it is possible the issue is with RAM or it's controller. This generation CPUs are known to be very picky with RAM.
  3. It is possible you have some software installed that prevents proper shutdown sometimes, thus it needs to check the drive. Norton could be one cause, but this is just speculation.
  4. In rare cases it may be the GPU that causes the issue, either driver problems or power problems.
Also with age, hardware tend to become a bit unstable because of power fluctuations. We are talking millivolts here.

Does your computer crash sometimes out of the blue?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.5189 (Release Channel) / Linux Mint 22.1 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.5189(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
Some other considerations:

It could be a bad SATA port or even the SATA cable. If you have a spare cable, try that first. If still no joy, try another port for testing purposes if one is available.

One other thing many are not aware of: Avoid sharp bends of over 90 degrees in the SATA cable. That can cross problems with crosstalk, especially on lower quality SATA cables. More gradual bends are fine even if total bend is more than 90 degrees. It's just the sudden sharp bends that are an issue.
 

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel i7 11700K
    Motherboard
    ASUS Prime Z590-A MB
    Memory
    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe SSD
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    3 x 512GB 2.5" SSD
    1 x 4TB 2.5" SSD
    5 x 8TB Seagate Barracuda HDD
    PSU
    Corsair HX850i
    Case
    Corsair iCUE RGB 5000X mid tower case
    Cooling
    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

    Networking: 2.5Gbps Ethernet and WiFi 6e
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Try different connection for the hard drive, it could be faulty connection port or cable.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Eksy61 said:
One of my storage drives is an internal WD Blue 1TB hard drive. Every few days, I had to run CHKDSK on it to repair drive errors. Each time CHKDSK succeeded. but the problem kept recurring.
So I replaced the drive with a brand-new internal Seagate Barracuda 1TB hard drive and restored the contents from an image backup.
But I'm still getting errors every few days and I'm still having to run CHKDSK.

Any ideas what could be causing this? I don't understand how a new drive from a different manufacturer could fail to resolve the problem.
Click to expand...

my WD 1TB Blue NVMe drive needed firmware updating.
you can use the WD dashboard to check and update the drive.

Western Digital Support | Western Digital

Find detailed answers to your support questions for your Western Digital products.
support-en.wd.com support-en.wd.com

best of luck, Steve ..
 

My Computers

System One System Two

  • OS
    .. Debian 13 'Testing' .. Windows 11 24H2 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    Internet Speed
    900MB full fibre
    Browser
    Firefox ESR & Thunderbird
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
  • Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Gerenic 3 button
    Internet Speed
    WiFi only
    Browser
    FireFox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
Oops! I had forgotten to update my computer specs before I posted. I had upgraded to a B650E-F motherboard. I'll fix that today.

From these suggestions:

I've been monitoring my drive temps, and none of the drives are overheating.

I'll try replacing the SATA cable.

The possibility that it's a GPU issue got me to thinking. The ASUS mobo that I now have is known to have occasional boot issues that could be GPU-related, so maybe that needs fixing in order to fix this hard drive problem. I'll try these fixes here:

https://www.reddit.com/r/buildapc/comments/o430ct/1_long_3_short_beeps_but_pc_boots_without_problem

Thanks for your help!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Ryzen 9 7900X
    Motherboard
    ASUS ROG STRIX B-650 E-F
    Memory
    64 GB
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Hard Drives
    C: SSD, 500 GB
    D: HDD, 1 TB
    J: HDD, 1 TB
    Antivirus
    Norton
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