Sound Card Not working


Joadix100

Joadix100

Active member
Local time
10:12 AM
Posts
4
Location
Montevideo, Uruguay
OS
Windows 11 Home
Some time ago i bought a PCIe Sound Card and after plugging it, alongside with the new Wifi+Bluetooth card i bought with it, it didnt work at all, i installed the drivers and did everithing i knew to fix it, and yet, it didnt work, so, i am bringing the problem to this forum to seek for an answer and solution
the sound card is an Vantec UGT-S220. I am running the latest drivers i could find for this sound card (I tried multiple drivers already)
I tried the 3.5mm Jack as well as the Optical out, none of them work, not a single sound, only static in the 3.5 jack.
 
Windows Build/Version
22621.1555

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My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Myself
    CPU
    Intel Core i7-11700
    Motherboard
    MPG z590 Gaming Plus
    Memory
    Kingston Fury 64GB DDR4 3200MHz (4x16GB)
    Graphics Card(s)
    Intel Arc A770 16GB LE
    Sound Card
    Integrated
    Monitor(s) Displays
    Acer VG270P
    Screen Resolution
    1920x1080
    Hard Drives
    Gigabyte AG450 500GB M.2
    Crucial BX500 1TB SSD
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    PSU
    Antec 700W
    Case
    Antec DarkFleet DF-85
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    Redragon Mitra K551RGB-1
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    Windows Vista Home Premium SP2
    Computer type
    Laptop
    Manufacturer/Model
    Acer
    CPU
    Intel Core 2 duo T7700
    Motherboard
    Acer Arcadia
    Memory
    3GB DDR2 667MHz
    Graphics card(s)
    Intel 965 Express Chipset Family
    Sound Card
    Realtek ALC255
    Monitor(s) Displays
    Integrated
    Screen Resolution
    1280x800
    Hard Drives
    Kingston AG400 256GB
    PSU
    Acer PA-1450-26
    Mouse
    Trust Primo
    Internet Speed
    300Mbps
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    Brave
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    Microsoft Security Essentials
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    Running Extended Kernell
Have you disabled the onboard HD audio in your BIOS?

1682294554795.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700F
    Motherboard
    ASUS TUF GAMING Z690-PLUS WIFI
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB OC
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 24H2)
    SK hynix P41 500GB NVMe (Win 11 23H2)
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
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    Corsair RM850x Shift
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    Antec Dark Phantom DP502 FLUX
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    Windows 11 24H2 26100.3775 (VHDX)
    On System One (Dual Boot)
  • Operating System
    Win 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi
    Memory
    64 GB DDR4
    Graphics card(s)
    EVGA GeForce RTX 2060
    Sound Card
    SoundBlaster X-Fi Titanium
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Hyper 212 EVO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
Scott said:
Have you disabled the onboard HD audio in your BIOS?

View attachment 58650
Click to expand...
nope, i didnt, i didnt know i had to do it, i will try and tell you the results
Edit: It did not work, i can only hear a very high pitched sound on the right headphone and it is just there, it does not change when i put music or anithing, and also the optical port does not work
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Myself
    CPU
    Intel Core i7-11700
    Motherboard
    MPG z590 Gaming Plus
    Memory
    Kingston Fury 64GB DDR4 3200MHz (4x16GB)
    Graphics Card(s)
    Intel Arc A770 16GB LE
    Sound Card
    Integrated
    Monitor(s) Displays
    Acer VG270P
    Screen Resolution
    1920x1080
    Hard Drives
    Gigabyte AG450 500GB M.2
    Crucial BX500 1TB SSD
    Toshiba P300 1TB HDD x2
    PSU
    Antec 700W
    Case
    Antec DarkFleet DF-85
    Cooling
    Corsair H55
    Keyboard
    Redragon Mitra K551RGB-1
    Mouse
    Redragon Griffin M607
    Internet Speed
    ~400Mbit
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
  • Operating System
    Windows Vista Home Premium SP2
    Computer type
    Laptop
    Manufacturer/Model
    Acer
    CPU
    Intel Core 2 duo T7700
    Motherboard
    Acer Arcadia
    Memory
    3GB DDR2 667MHz
    Graphics card(s)
    Intel 965 Express Chipset Family
    Sound Card
    Realtek ALC255
    Monitor(s) Displays
    Integrated
    Screen Resolution
    1280x800
    Hard Drives
    Kingston AG400 256GB
    PSU
    Acer PA-1450-26
    Mouse
    Trust Primo
    Internet Speed
    300Mbps
    Browser
    Brave
    Antivirus
    Microsoft Security Essentials
    Other Info
    Running Extended Kernell
You could very well have a defective sound card. If installing the proper drivers and everything else failed, then the card may be defective. If recently purchased, try exchanging it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3793
    CPU
    Intel Core i7 1065G7 @ 1.30GHz Ice Lake 10th Generation
    Motherboard
    Dell Inc. 0V996R
    Memory
    16 GB
    Graphics Card(s)
    Intel Iris Plus Graphics with shared graphics memory
    Monitor(s) Displays
    Laptop Display 17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    512 GB M.2, NVMe SSD boot, 1 TB SATA SSD data drive .
    Internet Speed
    100 Mbs
    Browser
    Microsoft Edge / Firefox
    Antivirus
    F-Secure Security Suite
    Other Info
    Upgraded from Windows 10 to Win 11 on 10-21-21
    Upgraded to Win 11 22H2 on 9-20-22 (Clean Install)
    Upgraded to Win 11 23H2 on Halloween 2023
    Replaced original optical drive with a 1 GB SATA SSD
  • Operating System
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3910
    CPU
    12th Gen Intel Core i7-12700 processor (12-Core, 25M Cache, 2.1GHz to 4.8GHz)
    Motherboard
    Dell 0KHP4K
    Memory
    16 GB
    Graphics card(s)
    Intel(R) UHD Graphics 770 with shared graphics memory
    Monitor(s) Displays
    Dell 27" Monitor S2721DS,
    Screen Resolution
    QHD 2560 x 1440 @ 75 Hz
    Hard Drives
    1TB M.2, PCIe NVMe, SSD
    Internet Speed
    100 Mbps
    Browser
    Edge
    Antivirus
    F-Secure Security Suite
    Other Info
    Bought in November 2022
    Updated to 23H2 10-31-23
    Updated to 24H2 10-31-24
wabbit said:
You could very well have a defective sound card. If installing the proper drivers and everything else failed, then the card may be defective. If recently purchased, try exchanging it.
Click to expand...
i suspected that, however it is too late to return, i will try it in another system, maybe it is the PCIe Slot, i will also try that later
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Myself
    CPU
    Intel Core i7-11700
    Motherboard
    MPG z590 Gaming Plus
    Memory
    Kingston Fury 64GB DDR4 3200MHz (4x16GB)
    Graphics Card(s)
    Intel Arc A770 16GB LE
    Sound Card
    Integrated
    Monitor(s) Displays
    Acer VG270P
    Screen Resolution
    1920x1080
    Hard Drives
    Gigabyte AG450 500GB M.2
    Crucial BX500 1TB SSD
    Toshiba P300 1TB HDD x2
    PSU
    Antec 700W
    Case
    Antec DarkFleet DF-85
    Cooling
    Corsair H55
    Keyboard
    Redragon Mitra K551RGB-1
    Mouse
    Redragon Griffin M607
    Internet Speed
    ~400Mbit
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
  • Operating System
    Windows Vista Home Premium SP2
    Computer type
    Laptop
    Manufacturer/Model
    Acer
    CPU
    Intel Core 2 duo T7700
    Motherboard
    Acer Arcadia
    Memory
    3GB DDR2 667MHz
    Graphics card(s)
    Intel 965 Express Chipset Family
    Sound Card
    Realtek ALC255
    Monitor(s) Displays
    Integrated
    Screen Resolution
    1280x800
    Hard Drives
    Kingston AG400 256GB
    PSU
    Acer PA-1450-26
    Mouse
    Trust Primo
    Internet Speed
    300Mbps
    Browser
    Brave
    Antivirus
    Microsoft Security Essentials
    Other Info
    Running Extended Kernell
Joadix100 said:
i suspected that, however it is too late to return, i will try it in another system, maybe it is the PCIe Slot, i will also try that later
Click to expand...



If it turns out that the card IS defective...

Sound Card Driver Issue (not initializing on startup?) - Windows 10 Help Forums

Desktop Specs on profile. Anyways, lately my computer has had this issue where after a certain amount of time spent powered off, and i go to boot it up, the sound card drivers don't initialize on startup (Sys Tray Sound icon with Red X), and i have to res
www.tenforums.com www.tenforums.com
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.3775 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Myself
    CPU
    Intel Core i7-11700
    Motherboard
    MPG z590 Gaming Plus
    Memory
    Kingston Fury 64GB DDR4 3200MHz (4x16GB)
    Graphics Card(s)
    Intel Arc A770 16GB LE
    Sound Card
    Integrated
    Monitor(s) Displays
    Acer VG270P
    Screen Resolution
    1920x1080
    Hard Drives
    Gigabyte AG450 500GB M.2
    Crucial BX500 1TB SSD
    Toshiba P300 1TB HDD x2
    PSU
    Antec 700W
    Case
    Antec DarkFleet DF-85
    Cooling
    Corsair H55
    Keyboard
    Redragon Mitra K551RGB-1
    Mouse
    Redragon Griffin M607
    Internet Speed
    ~400Mbit
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
  • Operating System
    Windows Vista Home Premium SP2
    Computer type
    Laptop
    Manufacturer/Model
    Acer
    CPU
    Intel Core 2 duo T7700
    Motherboard
    Acer Arcadia
    Memory
    3GB DDR2 667MHz
    Graphics card(s)
    Intel 965 Express Chipset Family
    Sound Card
    Realtek ALC255
    Monitor(s) Displays
    Integrated
    Screen Resolution
    1280x800
    Hard Drives
    Kingston AG400 256GB
    PSU
    Acer PA-1450-26
    Mouse
    Trust Primo
    Internet Speed
    300Mbps
    Browser
    Brave
    Antivirus
    Microsoft Security Essentials
    Other Info
    Running Extended Kernell
Joadix100 said:
what am i supossed to read from there?
Click to expand...

If you need a new sound card... maybe the Xonar XE.

Or...

Choose A Sound Card - PCPartPicker

Choose A Sound Card
pcpartpicker.com pcpartpicker.com



Vantec made it's appearance manufacturing external hard drive enclosures.
I wouldn't exactly buy a sound card from them.

I would probably look at ASUS or Creative, for sound cards.
Personally, I like ASUS, they have great support.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.3775 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
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