Solved Two updates keep installing, no fix (?)


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    Windows 11 24H2 Pro (RP Build 26100.3323)
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    Alienware

My Computer

System One

  • OS
    Windows 11 Pro
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    Laptop
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    HP Pavilion 17 cd2205nw
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    Intel 113700H
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Bug locker said:
Oops.
Try uninstall Avast. Reboot. Run Windows update.
Click to expand...

I just turned protection off for a few mins, but it makes no difference. I will just hide the update if there is no solution.
 

My Computer

System One

  • OS
    Windows 11 24H2 Pro (RP Build 26100.3323)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware
asturias7 said:
I just turned protection off for a few mins, but it makes no difference. I will just hide the update if there is no solution.
Click to expand...
If you dont want to try with an uninstall , its a good idea as you already have an antivirus.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
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    HP Pavilion 17 cd2205nw
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    Intel 113700H
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    16GB
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    NVIDIA RTX 3050 ti
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    Micron 512GB
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    Logitech
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    Vivaldi , Edge
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    Norton Plus
Okay, we've established that the update doesn't seem to be installed at all on your system which would explain why Windows Update is repeatedly offering that same update. The issue is why isn't the update actually installing? Could you please provide all the logs in the %systemroot%\Logs\CBS folder?
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
asturias7 said:
I just turned protection off for a few mins, but it makes no difference. I will just hide the update if there is no solution.
Click to expand...
With avast turned off, what happens if you open windows defender > virus and threat protection > protection updates > check for updates.

I think windows defender cannot be used unless the other antivirus is uninstalled. I think turning it off will not be enough, but its worth a try. Otherwise I think the only option you will be offered is periodic scanning.

As far as I am aware, updates for defender will not be installed if it is disabled via another antivirus being installed.
 

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System One System Two

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    Windows 11 Pro
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    Custom Built
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    Ryzen 7 5700 X3D
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    MSI MPG B550 GAMING PLUS
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andrew129260 said:
With avast turned off, what happens if you open windows defender > virus and threat protection > protection updates > check for updates.

I think windows defender cannot be used unless the other antivirus is uninstalled. I think turning it off will not be enough, but its worth a try. Otherwise I think the only option you will be offered is periodic scanning.

As far as I am aware, updates for defender will not be installed if it is disabled via another antivirus being installed.
Click to expand...

The Defender issue is solved, only issue is now with that KB5007651 update.

asturias7 said:
OK, so my issue now isn't the Win Defender Update, it's that pesky KB5007651 (Version 1.0.2402.27001). It installs every day and I've already done all of the suggested steps numerous times. I will try to Reset WinUpdate, but everything else doesn't solve this problem.
Click to expand...
 

My Computers

System One System Two

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    Windows 11 23H2 Current build
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    PC/Desktop
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    HomeBrew
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    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
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    4 * 32 GB - Corsair Vengeance 3600 MHz
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    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
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    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
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    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
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    Fractal Design Define 7 XL Dark ATX Full Tower Case
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    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
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    ChromeOS Flex Dev Channel (current)
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    Dell Latitude E5470
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    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
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    Toshiba 128GB M.2 22300 drive
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    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
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    Dell
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    AT&T LightSpeed Gigabit Duplex Ftth
johnlgalt said:
The Defender issue is solved, only issue is now with that KB5007651 update.
Click to expand...

Exactly!

x BlueRobot said:
Okay, we've established that the update doesn't seem to be installed at all on your system which would explain why Windows Update is repeatedly offering that same update. The issue is why isn't the update actually installing? Could you please provide all the logs in the %systemroot%\Logs\CBS folder?
Click to expand...

There's a crapload of entries, I don't think you want to go through all of them.
 
Last edited:

My Computer

System One

  • OS
    Windows 11 24H2 Pro (RP Build 26100.3323)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware
asturias7 said:
Exactly!




There's a crapload of entries, i don't think you want to go through all of them.
Click to expand...
My apologies, top of the page was still talking about antivirus. also Just provide them, he can fix it
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
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    Chrome OS
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    Laptop
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    HP Chromebook
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    Intel Pentium Quad Core
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    4GB LPDDR4
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    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc

Attachments

My Computer

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    Windows 11 24H2 Pro (RP Build 26100.3323)
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What is intriguing about this whole situation is that @asturias7 mentioned manually installing the update - and yet it still thinks it is not there.

@asturias7 - you could try manually installing it again, and then checking to see if the system sees it as installed or not - perhaps the repeat attempts at installation keep removing whatever is installed for that KB?

Doing this would have an additional benefit, in that you could take the machine completely offline, and thus also completely disable Avast for the installation, thereby eliminating Avast as a possible problem as well.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
Buenas noticias mi gente / Good news peeps...
KB5007651 update is no longer showing up, and I've hit the Screen Shot 04-25-24 at 10.31 PM.JPG button numerous times.
Hopefully it stays this way! 🤞
 

My Computer

System One

  • OS
    Windows 11 24H2 Pro (RP Build 26100.3323)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware
asturias7 said:
There's a crapload of entries, I don't think you want to go through all of them.
Click to expand...
Could you please provide all the CBS logs including the ones which have "persist" in their name? The CBS log has a size cap which when reached causes the previous logs to be renamed *persist.log.
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
asturias7 said:
Buenas noticias mi gente / Good news peeps...
KB5007651 update is no longer showing up, and I've hit the View attachment 94498 button numerous times.
Hopefully it stays this way! 🤞
Click to expand...

Great new.
Sorry but I got confused. What did you do and it was solved?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
Bug locker said:
Great new.
Sorry but I got confused. What did you do and it was solved?
Click to expand...
x BlueRobot said:
Could you please provide all the CBS logs including the ones which have "persist" in their name? The CBS log has a size cap which when reached causes the previous logs to be renamed *persist.log.
Click to expand...

Absolutely nothing, it simply no longer shows up.

@x BlueRobot scroll up a few posts, I already provided it. Anyhow, like I said it resolved on its own and no longer shows up.
 

My Computer

System One

  • OS
    Windows 11 24H2 Pro (RP Build 26100.3323)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware
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