Solved Unable to switch users concurrently in Windows 11 Pro


Spartan

Spartan

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Windows 11 Education
I got a message from a friend saying:

I've added a second account besides my main account (an MS account I've used elsewhere). I've also enabled Fast User Switching in the Group Policy Editor. But I'm still unable to switch to the other account while still being logged onto the first account

image.jpg
Click to expand...

He is on Windows 11 Pro build 23H2, anything in particular that I could check for to fix this?
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Razer Blade 16
    CPU
    AMD Ryzen AI 9 HX 370
    Motherboard
    Razer
    Memory
    64 GB LPDDR5X 8000 MHz RAM
    Graphics Card(s)
    GeForce RTX 5090 24 GB GDDR7 VRAM
    Sound Card
    Six Speaker System THX Spatial Audio
    Monitor(s) Displays
    AOC Q27G3XMN 27" QHD Mini LED Monitor
    Screen Resolution
    QHD (2560x1440)
    Hard Drives
    WD_BLACK SN850X 4TB+8TB SSD
    PSU
    280W AC Power Adapter
    Cooling
    Noctua NT-H2 + Fujipoly Extreme Thermal Pads + llano RGB Laptop Cooling Pad V12
    Keyboard
    SteelSeries Apex 7 TKL - Mechanical Gaming Keyboard (external)
    Mouse
    Razer Basilisk V3 X HyperSpeed
    Internet Speed
    1 GBPS Down / 330 MBPS Up
    Browser
    Google Chrome
    Antivirus
    Avast Premium Security
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9500
    CPU
    Intel i7-10875H
    Memory
    Kingston FURY Impact 64 GB 3200 MHz DDR4 RAM
    Graphics card(s)
    nVIDIA GeForce GTX 1650 Ti Max-Q w/ 4 GB GDDR6
    Sound Card
    Realtek
    Monitor(s) Displays
    15.6 UHD+ Touch, InfinityEdge, 500-nits, Anti-Reflecitve
    Screen Resolution
    3840 x 2400
    Hard Drives
    Samsung 990 PRO 2TB + 4TB SSDs
    PSU
    Dell 130W Laptop Charger USB C Type C AC Adapter
    Cooling
    Noctua NT-H2 Thermal Paste on CPU + GPU
    Mouse
    Logitech MX Anywhere 3
    Internet Speed
    1 GBPS Down / 350 MBPS Up
    Browser
    Google Chrome
    Antivirus
    Avast Free Antivirus
See if one of these links is useful:

www.elevenforum.com

Switch User in Windows 11

This tutorial will show you how to switch between users without signing out in Windows 11. When a user signs in to Windows, the system loads their profile. Because each user has a unique user account, this allows multiple users to share a computer. When a user signs in, the desktop settings...
www.elevenforum.com www.elevenforum.com

www.tenforums.com

Enable or Disable Log On Users with Temporary Profiles in Windows

How to Enable or Disable Log On Users with Temporary Profiles in Windows
www.tenforums.com www.tenforums.com

www.elevenforum.com

Enable or Disable Fast User Switching in Windows 11

This tutorial will show you how to enable or disable the ability to switch user for all users in Windows 11. When a user signs in to Windows, the system loads their profile. Because each user has a unique user account, this allows multiple users to share a computer. When a user signs in, the...
www.elevenforum.com www.elevenforum.com
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Error message says the user already logon open the Task Manager and from Users tab check who is logon.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
FreeBooter said:
Error message says the user already logon open the Task Manager and from Users tab check who is logon.
Click to expand...
No that error message is saying that the main user is logged on but he is trying to logon the 2nd user account he has by doing CTRL + ALT + DEL then choosing switch user, when he does that, he can see the other user which is a Microsoft Account, when he clicks on it, he gets that error message.
 

My Computers

System One System Two

  • OS
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Razer Blade 16
    CPU
    AMD Ryzen AI 9 HX 370
    Motherboard
    Razer
    Memory
    64 GB LPDDR5X 8000 MHz RAM
    Graphics Card(s)
    GeForce RTX 5090 24 GB GDDR7 VRAM
    Sound Card
    Six Speaker System THX Spatial Audio
    Monitor(s) Displays
    AOC Q27G3XMN 27" QHD Mini LED Monitor
    Screen Resolution
    QHD (2560x1440)
    Hard Drives
    WD_BLACK SN850X 4TB+8TB SSD
    PSU
    280W AC Power Adapter
    Cooling
    Noctua NT-H2 + Fujipoly Extreme Thermal Pads + llano RGB Laptop Cooling Pad V12
    Keyboard
    SteelSeries Apex 7 TKL - Mechanical Gaming Keyboard (external)
    Mouse
    Razer Basilisk V3 X HyperSpeed
    Internet Speed
    1 GBPS Down / 330 MBPS Up
    Browser
    Google Chrome
    Antivirus
    Avast Premium Security
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9500
    CPU
    Intel i7-10875H
    Memory
    Kingston FURY Impact 64 GB 3200 MHz DDR4 RAM
    Graphics card(s)
    nVIDIA GeForce GTX 1650 Ti Max-Q w/ 4 GB GDDR6
    Sound Card
    Realtek
    Monitor(s) Displays
    15.6 UHD+ Touch, InfinityEdge, 500-nits, Anti-Reflecitve
    Screen Resolution
    3840 x 2400
    Hard Drives
    Samsung 990 PRO 2TB + 4TB SSDs
    PSU
    Dell 130W Laptop Charger USB C Type C AC Adapter
    Cooling
    Noctua NT-H2 Thermal Paste on CPU + GPU
    Mouse
    Logitech MX Anywhere 3
    Internet Speed
    1 GBPS Down / 350 MBPS Up
    Browser
    Google Chrome
    Antivirus
    Avast Free Antivirus
Spartan said:
I got a message from a friend saying:



He is on Windows 11 Pro build 22H3, anything in particular that I could check for to fix this?
Click to expand...
First thing I'd do in such an issue is assure the hidden Administrator account is not active.
www.elevenforum.com

Enable or Disable Built-in Administrator Account in Windows 11

This tutorial will show you how to enable or disable the built-in Administrator account in Windows 11. Windows 11 includes a hidden built-in Administrator account that serves as the local system administrator with elevated rights by default without needing Run as administrator or UAC (User...
www.elevenforum.com www.elevenforum.com

Check that Version, there is no 22H3, probably is 23H2. And it's always good to include the Build number.
23 = year H = Half 2 = Second half

Current Version:

1707663317570.png
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Berton said:
First thing I'd do in such an issue is assure the hidden Administrator account is not active.
www.elevenforum.com

Enable or Disable Built-in Administrator Account in Windows 11

This tutorial will show you how to enable or disable the built-in Administrator account in Windows 11. Windows 11 includes a hidden built-in Administrator account that serves as the local system administrator with elevated rights by default without needing Run as administrator or UAC (User...
www.elevenforum.com www.elevenforum.com

Check that Version, there is no 22H3, probably is 23H2. And it's always good to include the Build number.
23 = year H = Half 2 = Second half

Current Version:

View attachment 86761
Click to expand...
Thank you, I corrected the typo. I will check his machine soon and revert back
 

My Computers

System One System Two

  • OS
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Razer Blade 16
    CPU
    AMD Ryzen AI 9 HX 370
    Motherboard
    Razer
    Memory
    64 GB LPDDR5X 8000 MHz RAM
    Graphics Card(s)
    GeForce RTX 5090 24 GB GDDR7 VRAM
    Sound Card
    Six Speaker System THX Spatial Audio
    Monitor(s) Displays
    AOC Q27G3XMN 27" QHD Mini LED Monitor
    Screen Resolution
    QHD (2560x1440)
    Hard Drives
    WD_BLACK SN850X 4TB+8TB SSD
    PSU
    280W AC Power Adapter
    Cooling
    Noctua NT-H2 + Fujipoly Extreme Thermal Pads + llano RGB Laptop Cooling Pad V12
    Keyboard
    SteelSeries Apex 7 TKL - Mechanical Gaming Keyboard (external)
    Mouse
    Razer Basilisk V3 X HyperSpeed
    Internet Speed
    1 GBPS Down / 330 MBPS Up
    Browser
    Google Chrome
    Antivirus
    Avast Premium Security
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9500
    CPU
    Intel i7-10875H
    Memory
    Kingston FURY Impact 64 GB 3200 MHz DDR4 RAM
    Graphics card(s)
    nVIDIA GeForce GTX 1650 Ti Max-Q w/ 4 GB GDDR6
    Sound Card
    Realtek
    Monitor(s) Displays
    15.6 UHD+ Touch, InfinityEdge, 500-nits, Anti-Reflecitve
    Screen Resolution
    3840 x 2400
    Hard Drives
    Samsung 990 PRO 2TB + 4TB SSDs
    PSU
    Dell 130W Laptop Charger USB C Type C AC Adapter
    Cooling
    Noctua NT-H2 Thermal Paste on CPU + GPU
    Mouse
    Logitech MX Anywhere 3
    Internet Speed
    1 GBPS Down / 350 MBPS Up
    Browser
    Google Chrome
    Antivirus
    Avast Free Antivirus
nothing worked, it turned out to be the MSI image on his laptop was corrupted somehow as it was an upgrade from Windows 10 to 11 not a clean Windows 11 image. Formatted his laptop and all working perfectly now. Thanks everyone for your help.
 

My Computers

System One System Two

  • OS
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Razer Blade 16
    CPU
    AMD Ryzen AI 9 HX 370
    Motherboard
    Razer
    Memory
    64 GB LPDDR5X 8000 MHz RAM
    Graphics Card(s)
    GeForce RTX 5090 24 GB GDDR7 VRAM
    Sound Card
    Six Speaker System THX Spatial Audio
    Monitor(s) Displays
    AOC Q27G3XMN 27" QHD Mini LED Monitor
    Screen Resolution
    QHD (2560x1440)
    Hard Drives
    WD_BLACK SN850X 4TB+8TB SSD
    PSU
    280W AC Power Adapter
    Cooling
    Noctua NT-H2 + Fujipoly Extreme Thermal Pads + llano RGB Laptop Cooling Pad V12
    Keyboard
    SteelSeries Apex 7 TKL - Mechanical Gaming Keyboard (external)
    Mouse
    Razer Basilisk V3 X HyperSpeed
    Internet Speed
    1 GBPS Down / 330 MBPS Up
    Browser
    Google Chrome
    Antivirus
    Avast Premium Security
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9500
    CPU
    Intel i7-10875H
    Memory
    Kingston FURY Impact 64 GB 3200 MHz DDR4 RAM
    Graphics card(s)
    nVIDIA GeForce GTX 1650 Ti Max-Q w/ 4 GB GDDR6
    Sound Card
    Realtek
    Monitor(s) Displays
    15.6 UHD+ Touch, InfinityEdge, 500-nits, Anti-Reflecitve
    Screen Resolution
    3840 x 2400
    Hard Drives
    Samsung 990 PRO 2TB + 4TB SSDs
    PSU
    Dell 130W Laptop Charger USB C Type C AC Adapter
    Cooling
    Noctua NT-H2 Thermal Paste on CPU + GPU
    Mouse
    Logitech MX Anywhere 3
    Internet Speed
    1 GBPS Down / 350 MBPS Up
    Browser
    Google Chrome
    Antivirus
    Avast Free Antivirus
(y)
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
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