Unable to transfer Windows 11 product key to new device


elevenmax

Member
Local time
12:03 PM
Posts
23
OS
Windows 11
I ran these two commands on my old device, installed Win 11 on the new device and it accepted the product key during installation but then it asked to Activate after installing all my apps but it's having issues activating. I tried running troubleshoot and it asked if I made a hardware changes to this device that I am trying to activate. If I say yes, it gives me options to select my old devices that I registered the key with but not sure if that is what I should do since I am not changing a hardware on old device. This is a completely different device.

On the old device when I try running the deactivation commands again, it says product key not found but in System -> About -> Product Key and Activation, it shows Activation State: Active

What should I do now?


Code:
slmgr /upk
slmgr /cpky
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    AMD Ryzen 6800H
    Motherboard
    ASUS PN53
    Memory
    DDR5 2X16GB
    Graphics Card(s)
    AMD Radeon 600M
    Sound Card
    ON BOARD
    Monitor(s) Displays
    LG 27"
You may have to de-activate the other computer in order to use the same product key. That key should also be retail.
 

My Computer

System One

  • OS
    Windows 11 Home 24H2 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TP01-2xxx
    CPU
    AMD Ryzen 3 5300G
    Memory
    8gb
    Graphics Card(s)
    Radeon Graphics 4.00GHZ
    Monitor(s) Displays
    ViewSonic
    Keyboard
    HP
    Mouse
    wireless Microsoft
    Browser
    FireFox
    Antivirus
    Avira
You may have to de-activate the other computer in order to use the same product key. That key should also be retail.
Which is impossible to do because continued activation is based upon the computer's hardware ID, not the Windows product key.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
I ran these two commands on my old device, installed Win 11 on the new device and it accepted the product key during installation but then it asked to Activate after installing all my apps but it's having issues activating. I tried running troubleshoot and it asked if I made a hardware changes to this device that I am trying to activate. If I say yes, it gives me options to select my old devices that I registered the key with but not sure if that is what I should do since I am not changing a hardware on old device. This is a completely different device.

On the old device when I try running the deactivation commands again, it says product key not found but in System -> About -> Product Key and Activation, it shows Activation State: Active

What should I do now?


Code:
slmgr /upk
slmgr /cpky
Select one of the old computers to transfer the license from. It does not deactivate the old computer, it copies the Windows license. Do not separate the old computers from your MS account, because that will make them unavailable to copy the license from.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
Question: Does the original system use an OEM Windows key? In other words, is it a system that came with Windows preinstalled. Those keys are not valid for transfer to another machine. The system needs a Retail key in order to transfer it as was noted by Jacee.
 

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kamrui Mini PC, Model CK10
    CPU
    Intel i5-12450H
    Memory
    32GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    1 x 4TB 2.5" SSD
    PSU
    120W "Brick"
    Keyboard
    Corsair K70 Mechanical Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor

Any of those the key your old system spit out by chance? If so, I’d venture to guess it’s either
8HVX7 or
3V66T
 

My Computer

System One

  • OS
    Windows 11 Pro
Please post the link that had those commands for transfer.




Code:
/cpky    Some servicing operations require the product key to be available in the registry during 
Out-of-Box Experience (OOBE) operations. 
The /cpky option removes the product key from the registry to prevent this key from being stolen by malicious code.
For retail installations that deploy keys, best practices recommend running this option. 
This option is not required for MAK and KMS host keys, because this is the default behavior for those keys. 
This option is required only for other types of keys whose default behavior is not to clear the key from the registry.
This operation must be run in an elevated Command Prompt window.





Code:
/upk [<Application ID>]    This option uninstalls the product key of the current Windows edition. 
After a restart, the system will be in an Unlicensed state unless a new product key is installed.
Optionally, you can use the <Activation ID> parameter to specify a different installed product.
This operation must be run from an elevated Command Prompt window.


 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Question: Does the original system use an OEM Windows key? In other words, is it a system that came with Windows preinstalled. Those keys are not valid for transfer to another machine. The system needs a Retail key in order to transfer it as was noted by Jacee.
And in order to convert an OEM license to a retail license all you have to do is change the product key to the retail generic product key.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
And in order to convert an OEM license to a retail license all you have to do is change the product key to the retail generic product key.

Was not aware of that. Is that a recent development or have I simply been asleep at the switch?
 

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Kamrui Mini PC, Model CK10
    CPU
    Intel i5-12450H
    Memory
    32GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    1 x 4TB 2.5" SSD
    PSU
    120W "Brick"
    Keyboard
    Corsair K70 Mechanical Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Was not aware of that. Is that a recent development or have I simply been asleep at the switch?
It's been that way for a few years. And you can go back to an OEM license by changing the product key to the OEM generic product key.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!

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