Unmountable Boot vol., all drives inaccessible


lockedout78

New member
Local time
3:53 AM
Posts
5
OS
Windows 11
After a crash a few day ago, I rebooted to a cyclical BSOD, Unmountable boot volume. The 2tb ssd has 3 drives all of which are now inaccessible---more precisely, "volume does not contain a recognized file system." This excludes the three small system partitions, one FAT32, one NTFS, and MSR. They are all accessible. WinRE could not recover anything and the standard fixes fixed nothing. DiskGenius does recognize the file system of each, NTFS, and sees the data; every file I saved was without error.
It isn't clear to me why two non-boot drives, purely stored data (well, one is a 440gb partition completely empty except for whatever hidden files are put there). The only connection the three partitions have, and none of the system partitions have, is bitlocker. Could bitlocker be involved? Any suggestions would be appreciated.

I've had this computer (HP Envy 15 laptop) for less than 2 years. I can't determine right now the version of Win 11, but I'm caught up on the monthly updates, but maybe not as caught up on features updates.

Thanks
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy 15
    CPU
    11th gen Intel i7-11800H
    Memory
    32gb
    Hard Drives
    NVNe Samsung MZVL22T0HBLB 2tb ssd
Try repairing Partition Table if the file system not recognized.

In this guide, i will describe how to fix damaged Partition Table or Master Boot Record (MBR) with a free and open source utility called TestDisk.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Thanks for the response, FreeBooter, but the partition table seems unaffected. I must correct an error in my initial post. I said that the affected partitions were the windows partition and two data partitions and that the system partition, MSR, and OEM partitions were fine. No. The OEM partition is also inaccessible and has the same "volume does not contain a recognized file system" error when I try to view its contents (except with DiskGenius, etc.)
Also, testdisk says the boot sector is bad (doesn't match the backup) on the C:, D:, and E: drives, but OK on the oem/recovery partition.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy 15
    CPU
    11th gen Intel i7-11800H
    Memory
    32gb
    Hard Drives
    NVNe Samsung MZVL22T0HBLB 2tb ssd
Can you post us Disk Management screenshot?

Also where do you get this not recognized file system error message, is it Windows giving you this error?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Can you post us Disk Management screenshot?

Also where do you get this not recognized file system error message, is it Windows giving you this error?
Windows cannot load, of course, but with cmd, in Recovery or WinPE, I get the error by attempting to switch to those drives. In Win Explorer in PE, it simply says that I have to format the drive before I can use it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy 15
    CPU
    11th gen Intel i7-11800H
    Memory
    32gb
    Hard Drives
    NVNe Samsung MZVL22T0HBLB 2tb ssd
Have you tried repairing the Partition Table with TestDisk or you are just making guesses?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Are you using diskgenius boot media?

You can borrow my boot media which has diskgenius and a lot more
➡️ 23v7.iso

best to extract the iso to bootable usb because the programs run off the usb stick.
 

My Computers

System One System Two

  • OS
    Win7,Win11
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7,win11
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
Have you tried repairing the Partition Table with TestDisk or you are just making guesses?
I have no grounds to offer guesses. By no means is this my area of expertise. I'm reporting what the app found. I don't necessarily accept those reports, which is why I am an happy to take the advice and kind offers from you, and now Zbook and SIW2.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy 15
    CPU
    11th gen Intel i7-11800H
    Memory
    32gb
    Hard Drives
    NVNe Samsung MZVL22T0HBLB 2tb ssd
Overnight run the most up to date HP UEFI Hardware diagnostics.



Find a bootable flash drive with free space

Find a working Windows computer.


Download to the bootable flash drive: HP PC Hardware Diagnostics UEFI



Move the bootable flash drive with HP PC Hardware Diagnostics UEFI to the problematic computer.

Power on the problematic computer while repetitively clicking F9 > select the flash drive > select the HP PC Hardware Diagnostics UEFI > system > extensive > run overnight > take pictures > post images or share links displaying the tests performed with results.



 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Overnight run the most up to date HP UEFI Hardware diagnostics.



Find a bootable flash drive with free space

Find a working Windows computer.


Download to the bootable flash drive: HP PC Hardware Diagnostics UEFI



Move the bootable flash drive with HP PC Hardware Diagnostics UEFI to the problematic computer.

Power on the problematic computer while repetitively clicking F9 > select the flash drive > select the HP PC Hardware Diagnostics UEFI > system > extensive > run overnight > take pictures > post images or share links displaying the tests performed with results.




Thanks. The overnight part didn't happen. Within 15 seconds it gave me the hard drive/SSD HP Failure ID 927tht-b5lc7p-mfpx01-60ae03, which I can find nowhere online. If it really is a component failure, I think anyone here has a good idea what I'm about to say: Of course, the warranty expired 2 to 3 months ago.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy 15
    CPU
    11th gen Intel i7-11800H
    Memory
    32gb
    Hard Drives
    NVNe Samsung MZVL22T0HBLB 2tb ssd

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