Solved Update to 24h2 fails with error OXC1900101 incompatible or outdated driver


Sir_George

Sir_George

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Location
Denver, CO
OS
Windows 11 Professional
I have tried to update from 23h2 to 24h2 twice with the error OXC1900101 which indicates there is a driver issue. Looking at Device Manager (see image attachment) there is nothing noted with the typical exclamation sign. Any ideas or solutions?Device Manager_1.webp
 

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
    Monitor(s) Displays
    LG Model: GSM59F1
    Screen Resolution
    2560x1080
    Case
    Lian Li 205M
    Antivirus
    Kaspersky AV
Might open Device Manager [right-click Start button] then under View click Show hidden devices, see what shows up there.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Please run the V2 log collector and post a share link.

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My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Sir_George said:
error OXC1900101
Click to expand...

I have a faint recollection of receiving an error like this when upgrading to Windows 11 from Windows Ten. I think the fix was increasing the size of my Recovery Partition. I can’t exactly remember.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Thanks to all who replied. I found the solution by doing a little more research. It appears that disconnecting the USB attached storage devices was necessary to complete the update. I will mark this as solved.
 

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
    Monitor(s) Displays
    LG Model: GSM59F1
    Screen Resolution
    2560x1080
    Case
    Lian Li 205M
    Antivirus
    Kaspersky AV
We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
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