Solved USB3 & 3.1 suddenly gone very slow, tried everything!


lafargeotte

lafargeotte

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Windows 11 23H2
Hi Guys,

Desktop PC running Windows 11 23H2.

All of a sudden ALL of my USB3 ports (2 on front, 6 on back) are on a go slow, slower than USB2 speeds. The disks are SSDs, and no matter which port they are in they now run very slow, each disk (4 of them).
Been running fine since I had the machine, a few years ago.
BIOS has been set for many years for USB3 (and not updated for about 6 months) so nothing to do with this since it only started yesterday.
Box checked for better performance in device manager.
Uninstalled all the ports, reinstalled.
All drivers up to date.
All disks checked.

Anything else I should do?

TIA.
 
Windows Build/Version
Windows 11 Pro x64 23H2 Build 22631.4169, AMD Ryzen 5 2600, Asus PRIME B350M-A

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
lafargeotte said:
All of a sudden ALL of my USB3 ports (2 on front, 6 on back) are on a go slow, slower than USB2 speeds. The disks are SSDs, and no matter which port they are in they now run very slow, each disk (4 of them).
Click to expand...
By any chance are the ports into which you are connecting the SSDs USB Type A ports and is there either an adapter or a cable involved that adapts USB-C to Type A? I'll explain why I am asking if that is the case.

Image4.jpg
 

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel i7 11700K
    Motherboard
    ASUS Prime Z590-A MB
    Memory
    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe SSD
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    3 x 512GB 2.5" SSD
    1 x 4TB 2.5" SSD
    5 x 8TB Seagate Barracuda HDD
    PSU
    Corsair HX850i
    Case
    Corsair iCUE RGB 5000X mid tower case
    Cooling
    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

    Networking: 2.5Gbps Ethernet and WiFi 6e
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
hsehestedt said:
By any chance are the ports into which you are connecting the SSDs USB Type A ports and is there either an adapter or a cable involved that adapts USB-C to Type A? I'll explain why I am asking if that is the case.

View attachment 109967
Click to expand...
No, just usual USB A connections.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
GusGhanem said:
Where do you get your drivers from? Do you have this chipset driver:

[DRIVERS] AMD Chipset/RAID (3xx/4xx/5xx/6xx/8xx)

Hi everyone, - AMD Chipset Drivers : Package : 7.01.08.129 WHQL [08/01/2025] Download : Link Install/Update Process : Launch "CHIPSET_AMD_vx.xx.xx.xxx.exe" - AMD RAID Drivers (Drivers Only) : Drivers - 6xx/8xx : 9.3.3.117 WHQL [11/06/2024] Drivers - 3xx/4xx/5xx/TRX40 : 9.3.0.323 WHQL...
www.elevenforum.com www.elevenforum.com
AMD Chipset Drivers :

Package : 6.08.22.137 WHQL [22/08/2024]

Since you have an ASUS motherboard
Click to expand...
Yes, they are installed.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
One more question: Did all 4 disks become slow starting at the same point in time or did it start with one disk becoming slow, then later on another becoming slow, etc?
 

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel i7 11700K
    Motherboard
    ASUS Prime Z590-A MB
    Memory
    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe SSD
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    3 x 512GB 2.5" SSD
    1 x 4TB 2.5" SSD
    5 x 8TB Seagate Barracuda HDD
    PSU
    Corsair HX850i
    Case
    Corsair iCUE RGB 5000X mid tower case
    Cooling
    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

    Networking: 2.5Gbps Ethernet and WiFi 6e
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
hsehestedt said:
One more question: Did all 4 disks become slow starting at the same point in time or did it start with one disk becoming slow, then later on another becoming slow, etc?
Click to expand...
I am not sure there is a definitive answer to that.
Yesterday, my main back up disk started going slow, they I tried the others, and they were so also, but they are used less often.
That said, when first copying they are 400MB/s speed, but after 20 seconds the speed drops to between 50 and 80 MB/s.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
This is not going anywhere unless you quote some specs and data.

1. USB A, would normally be USB 3.2 Gen 1.
2. SSD enclosure specs.
3. SSD specs.

What speeds are you seeing, exact numbers ?

The max speed is usually in that order as well from slowest to fastest hardware.

Whatever you connect is limited to the slowest hardware component.
 

My Computer

System One

  • OS
    Windows 11

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
use the Task Manager and look at what is taking up the resources, how much etc...
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z90-H
    Memory
    64 GB
    Graphics Card(s)
    Nvidia RTX 2080-ti
    Monitor(s) Displays
    Sony 55"
    Hard Drives
    SSD
    PSU
    850 watt EVGA
    Case
    Cooler Master Haf 932
    Keyboard
    MS
    Mouse
    MS
    Internet Speed
    100/100
    Antivirus
    Norton 360
lafargeotte said:
when first copying they are 400MB/s speed, but after 20 seconds the speed drops to between 50 and 80 MB/s.
Click to expand...
I don't want to make assumptions, but there are some SSDs that will behave exactly that way and there is not a thing that can be done about it. This happens when the cache is exceeded. This tends to be on el cheapo SSDs.

However, it sounds like you know for a fact that this is abnormal for your drives.

One more thing to try:

Select any drive, right-click, choose properties. Go to the Tools tab, click on Optimize. Select all SSDs, then Optimize all.

Image1.jpg

Image2.jpg

Wait a while - I would give it a good 15 minutes to get a fair test. Test those drives again to see if performance is any better.
 

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel i7 11700K
    Motherboard
    ASUS Prime Z590-A MB
    Memory
    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe SSD
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    3 x 512GB 2.5" SSD
    1 x 4TB 2.5" SSD
    5 x 8TB Seagate Barracuda HDD
    PSU
    Corsair HX850i
    Case
    Corsair iCUE RGB 5000X mid tower case
    Cooling
    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

    Networking: 2.5Gbps Ethernet and WiFi 6e
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
also, each drive manufacture has their own drive software to run tests, plus all the utilities for drives...
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z90-H
    Memory
    64 GB
    Graphics Card(s)
    Nvidia RTX 2080-ti
    Monitor(s) Displays
    Sony 55"
    Hard Drives
    SSD
    PSU
    850 watt EVGA
    Case
    Cooler Master Haf 932
    Keyboard
    MS
    Mouse
    MS
    Internet Speed
    100/100
    Antivirus
    Norton 360
I would also love to see a benchmark such as CrystalDiskMark run against at least one of these drives.
 

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel i7 11700K
    Motherboard
    ASUS Prime Z590-A MB
    Memory
    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe SSD
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    3 x 512GB 2.5" SSD
    1 x 4TB 2.5" SSD
    5 x 8TB Seagate Barracuda HDD
    PSU
    Corsair HX850i
    Case
    Corsair iCUE RGB 5000X mid tower case
    Cooling
    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

    Networking: 2.5Gbps Ethernet and WiFi 6e
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Helmut said:
This is not going anywhere unless you quote some specs and data.

1. USB A, would normally be USB 3.2 Gen 1.
2. SSD enclosure specs.
3. SSD specs.

What speeds are you seeing, exact numbers ?

The max speed is usually in that order as well from slowest to fastest hardware.

Whatever you connect is limited to the slowest hardware component.
Click to expand...

hsehestedt said:
I would also love to see a benchmark such as CrystalDiskMark run against at least one of these drives.
Click to expand...
The disks concerned are in two docking stations, and after changing the Power settings for the USBs in Control Panel, three of the four disks returned to normal, but one still is very slow writing (see screenshots).
The SSD with the problem is a Crucial BX500 2GB, new. I checked it with Crucial Storage Executive and CrystalDiskInfo, and both show it as fine.
So, what could be the problem, a bad disk?1gb.jpg2gb.jpg500.jpg900.jpg
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
Update:

I contacted Crucial Support.
It turns out that this disk does not support copying large files at high speed, yes really an SSD that can't do high speed!
Something to do with the cache.

So I am returning the disk and getting the MX500, which does support copying large files.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 5 1600 - 6 Core
    Motherboard
    Asus
    Memory
    32GB
    Graphics Card(s)
    Nvidia 1030GT
    Monitor(s) Displays
    Iiyama24
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