Video Memory Management Internal BSoD Error


W

wilson12

Member
Local time
12:08 PM
Posts
1
OS
Windows 11
Hello,

I've been having BSOD error occur almost once a day for nearly 2 weeks now. Oddy it seems to occur when I enable/disable Bluetooth or connect/disconnect a Bluetooth device. Unsure if it's related. I have updated the GPU drivers and it hasn't fixed itself yet.
Log file on my personal drive here.

Thanks in advance for your help!

-Wilson
 
Windows Build/Version
Windows 11 Version 24H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus
    CPU
    13th Gen i5 - 13450HX
    Motherboard
    ASUSTek COMPUTER INC. G614JV 1.0
    Memory
    16.0GB
    Graphics Card(s)
    NVIDIA Geforce RTX 4060 Laptop GPU
    Sound Card
    RealTek(R)
    Screen Resolution
    1920x1200
Some findings:

All crashes were related to Nvidia GPU.

Multiple crashes had Valorant anti-cheat.

Windows failed fast startup.




1) Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums





2) Turn off Windows fast startup:

Turn On or Off Fast Startup in Windows 10




3) Create a new restore point:

www.elevenforum.com

Create System Restore Point in Windows 11

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...
www.elevenforum.com www.elevenforum.com




4) Uninstall all Valorant / RIOT games and software

League of Legends Riot Games, Inc
Hextech Repair Tool 1.1.176 Riot Games, Inc. 20240709
Riot Vanguard Riot Games, Inc.

etc.



5) Play non-Valorant games for one week



6) For any new BSOD post a new V2 share link into the newest post



Uninstalling and Disabling Riot Vanguard

Perhaps you need to disable Vanguard to run a particular program, or maybe you've decided to hang up your weapons and bow out of VALORANT. It's important to know how to both turn off Vanguard and u...
support-valorant.riotgames.com support-valorant.riotgames.com





Code: 
Name    NVIDIA GeForce RTX 4060 Laptop GPU
PNP Device ID    PCI\VEN_10DE&DEV_28E0&SUBSYS_20BD1043&REV_A1\4&1A81F3BF&0&0008
Adapter Type    NVIDIA GeForce RTX 4060 Laptop GPU, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 4060 Laptop GPU
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_07a5b3dbac82d20b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_07a5b3dbac82d20b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_07a5b3dbac82d20b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_07a5b3dbac82d20b\nvldumdx.dll
Driver Version    32.0.15.7216
INF File    oem81.inf (Section229 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVAMI.INF_AMD64_07A5B3DBAC82D20B\NVLDDMKM.SYS (32.0.15.7216, 91.28 MB (95,710,352 bytes), 05/02/2025 07:21 PM)



Code: 
nvlddmkm.sys Wed Nov  6 14:08:59 2024 (672BCCDB)

Code: 
nvlddmkm.sys Sun Jan 26 01:39:45 2025 (6795E6C1)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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